Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had purchased 2 x Nasty bars as per the abovementioned subject from JJ Cale In Pavillion, Durban, Kwazulu-Natal, South Africa. I usually purchase the g**** ice nasty 16000 and the 1 out of the 2 didn't have much flavour. I went in to the store and the attendant stated that it could be my tongue being used to the flavour. I had tested the 2nd in store and was happy with it as it had the usual full flavour. The attendant exchanged the 1 with another and I tested the new 1 which was also not to the norm. The attendant stated that she cannot assist me any further. The fact that 1 out of the 2 tasted great cannot be an issue with my taste.
1 reviews | Active since Jan 2020
I had purchased 2 x Nasty bars as per the abovementioned subject from JJ Cale In Pavillion, Durban, Kwazulu-Natal, South Africa. I usually purchase the g**** ice nasty 16000 and the 1 out of the 2 didn't have much flavour. I went in to the store and the attendant stated that it could be my tongue being used to the flavour. I had tested the 2nd in store and was happy with it as it had the usual full flavour. The attendant exchanged the 1 with another and I tested the new 1 which was also not to the norm. The attendant stated that she cannot assist me any further. The fact that 1 out of the 2 tasted great cannot be an issue with my taste.
1 reviews | Active since Jan 2020
What a shocking experience... I handed a Zippo in at a JJ Cale store for repairs, the Zippo has sentimental value, 4 weeks later I call to get feedback as no one has called me, I am told by the person answering the call, they have no knowledge of any Zippo, someone will call me back, 24 hours later still no call... Trusting this company with a small but sentimentality valuable item was clearly a huge mistake -- STAY AWAY PEOPLE
1 reviews | Active since Jan 2020
What a shocking experience... I handed a Zippo in at a JJ Cale store for repairs, the Zippo has sentimental value, 4 weeks later I call to get feedback as no one has called me, I am told by the person answering the call, they have no knowledge of any Zippo, someone will call me back, 24 hours later still no call... Trusting this company with a small but sentimentality valuable item was clearly a huge mistake -- STAY AWAY PEOPLE
1 reviews | Active since Jan 2020
JJ CALE STaff ROCKS!! I needed a new inner unit for my very loved authentic Zippo lighter and they helped me out via their Waterstone Village branch in Somerset West, I got a new inner unit with no mess no fuss. Especially a big thank you to ALEXA at Watersone JJ CALE, her stunning personality and friendlines and looks parts well with her name. Give that girl a Bell''s and a heck of an increase! Well done JJ CALE
1 reviews | Active since Jan 2020
JJ CALE STaff ROCKS!! I needed a new inner unit for my very loved authentic Zippo lighter and they helped me out via their Waterstone Village branch in Somerset West, I got a new inner unit with no mess no fuss. Especially a big thank you to ALEXA at Watersone JJ CALE, her stunning personality and friendlines and looks parts well with her name. Give that girl a Bell''s and a heck of an increase! Well done JJ CALE
1 reviews | Active since Jan 2020
Sold me a chipped zippo and now refuse to return it as they claim it was chip[ped by me when I had it for 2 day in the box? The greenstone branch never answers the phone and they argue I spent more that 2 grand there for nothing I will; go to small claims court
1 reviews | Active since Jan 2020
Sold me a chipped zippo and now refuse to return it as they claim it was chip[ped by me when I had it for 2 day in the box? The greenstone branch never answers the phone and they argue I spent more that 2 grand there for nothing I will; go to small claims court
1 reviews | Active since Jan 2020
It is important for me to highlight the excellent service, client care and efficiency of this company! Chanel Hogan in particular has been so helpful, gone the extra mile and has been just a pleasure working with. Thank you, JJ Cale and Chanel, for a wonderful experience and restoring my faith in the fact that there are still companies out in South Africa who care about their clients! I will definitely be continuing to work with JJ Cale and Chanel, and I will recommend them to every person I meet!
1 reviews | Active since Jan 2020
It is important for me to highlight the excellent service, client care and efficiency of this company! Chanel Hogan in particular has been so helpful, gone the extra mile and has been just a pleasure working with. Thank you, JJ Cale and Chanel, for a wonderful experience and restoring my faith in the fact that there are still companies out in South Africa who care about their clients! I will definitely be continuing to work with JJ Cale and Chanel, and I will recommend them to every person I meet!
1 reviews | Active since Jan 2020
If only the service from buying a lighter and some refill fluid from your store was offered from other stores. There are 3 different people who have been behind the counter at Table Bay Mall and all treated me as the customer as a priority. Lovely classy chain, always a pleasure and treat to pop in.
1 reviews | Active since Jan 2020
If only the service from buying a lighter and some refill fluid from your store was offered from other stores. There are 3 different people who have been behind the counter at Table Bay Mall and all treated me as the customer as a priority. Lovely classy chain, always a pleasure and treat to pop in.
1 reviews | Active since Jan 2020
Rip-off Artists Message from their suppliers. Hi Liz, apologies for hassle this is a our SA franchise and owned by JJcale JJCale shouldn't take orders and customers' money on their SA EasyPuff website, not deliver what is paid for and then ignore their customers' requests for a refund.
1 reviews | Active since Jan 2020
Rip-off Artists Message from their suppliers. Hi Liz, apologies for hassle this is a our SA franchise and owned by JJcale JJCale shouldn't take orders and customers' money on their SA EasyPuff website, not deliver what is paid for and then ignore their customers' requests for a refund.
1 reviews | Active since Jan 2020
I have always loved candles but have found it difficult to find the two name brands which I love. They are imported and the only other place I have found them is in Johannesburg, where I do not often go. A few months ago, I discovered at Tygervalley Center in Bellville, on the bottom floor is JJ Cale. They opened up just before December. Not only did they have the two candle brands I have looked for (WoodWick & Yankee Candles), they also had car fresheners, tobacco products and other gift items. Not only have we met the owner who is a lovely lady but the staff are knowledgeable and very friendly. You want to chat, get to know the product and as a result of their wonderful service, you come back again and again. Thank you so much!
1 reviews | Active since Jan 2020
I have always loved candles but have found it difficult to find the two name brands which I love. They are imported and the only other place I have found them is in Johannesburg, where I do not often go. A few months ago, I discovered at Tygervalley Center in Bellville, on the bottom floor is JJ Cale. They opened up just before December. Not only did they have the two candle brands I have looked for (WoodWick & Yankee Candles), they also had car fresheners, tobacco products and other gift items. Not only have we met the owner who is a lovely lady but the staff are knowledgeable and very friendly. You want to chat, get to know the product and as a result of their wonderful service, you come back again and again. Thank you so much!
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