King Price Insurance
Claimed Business
King Price Insurance
Claimed Business
19,544 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
King Price Insurance
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, King Price Insurance delivers consistently strong service across most touchpoints, with frontline consultants and roadside assistance earning particular praise. Customers describe friendly, knowledgeable agents, fast tow truck dispatch, and proactive premium reviews. Claims handling is generally efficient but shows pockets of frustration around rejections, third-party disputes, and delayed resolutions. Pricing is competitive, though some customers experience unexpected premium increases after claims.
TrustIndex
10
Perfect Score
Jun '25 - May '26
Based on recent customer reviews, King Price Insurance delivers consistently strong service across most touchpoints, with customers frequently praising friendly consultants, fast roadside assistance, and smooth claim experiences. While the majority of interactions are described as efficient and professional, recurring concerns emerge around claim rejections, cancellation difficulties, and unexpected premium increases that frustrate long-standing clients seeking fair resolution.
King Price Insurance's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Customers consistently name specific consultants like Wayne Cooper, Pamela, Musa, and Laurette as exceptional. Reviewers describe agents as patient, friendly, knowledgeable, and going above and beyond. The human touch is repeatedly cited as a key reason for loyalty.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Shaun was extremely helpful and friendly, thank you very much for such good service
1 reviews | Active since Jan 2020
Shaun was extremely helpful and friendly, thank you very much for such good service
1 reviews | Active since Jan 2020
I should have listened to my friend when he told me not to use King Price Insurance. I have a warranty with these guys for over 2 years and have been paying R350 a month however they rejected both my claims within minutes which makes me think they just search for works in the policy and reject claims with the reason "Not Covered". I want my money back from these ****mers. Back to my friend, a number of years back he had a breakin and a King Price assessor went to his house, took the receipts and then rejected the claim because of the lack of proof of ownership. I know its in their best interest to reject claims but never would have thought they go down this low...
1 reviews | Active since Jan 2020
I should have listened to my friend when he told me not to use King Price Insurance. I have a warranty with these guys for over 2 years and have been paying R350 a month however they rejected both my claims within minutes which makes me think they just search for works in the policy and reject claims with the reason "Not Covered". I want my money back from these ****mers. Back to my friend, a number of years back he had a breakin and a King Price assessor went to his house, took the receipts and then rejected the claim because of the lack of proof of ownership. I know its in their best interest to reject claims but never would have thought they go down this low...
The most common complaint about King Price Insurance, based on Hellopeter's AI analysis of recent customer reviews, is Repair & Service Provider Quality. Roadside assistance via tow truck partners earns strong praise for arriving within 15 to 30 minutes. However, complaints surface around panel beater delays, parts on back-order, missing tools after repairs, and vehicles returned with additional issues requiring further intervention.
King Price Insurance has a TrustIndex of 10 out of 10 on Hellopeter, based on 19,544 reviews in the last 12 months. They reply to 90% of negative reviews, typically within 15 hours 4 min. Hellopeter has tracked King Price Insurance across 117,929 total reviews. How is the TrustIndex calculated? →