Koi Restaurant
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
1. The water's conduct was untoward. His focus was more on the big spenders and the ladies lounging at the pool, than the table patrons. 2. The starter sliders were under cooked. 3. The lunch mains (grilled lamb chops) were over cooked and lacked the taste specified on the menu. 4. The mains (line fish meal), was terrible. The fish was over cooked, burnt at the bottom and was hranual in texture. 5. Subsequently, due to the substandard cooking regime or the fish utilized, I suffered from a type of seafood poisoning which required a visit to the ER. After a bout of medication, I am now in a better state, but would not recommend for one to dine at the establishment. The recommendation would be to up their standards sooner rather than later before someone has more fatal consequences.
1 reviews | Active since Jan 2020
1. The water's conduct was untoward. His focus was more on the big spenders and the ladies lounging at the pool, than the table patrons. 2. The starter sliders were under cooked. 3. The lunch mains (grilled lamb chops) were over cooked and lacked the taste specified on the menu. 4. The mains (line fish meal), was terrible. The fish was over cooked, burnt at the bottom and was hranual in texture. 5. Subsequently, due to the substandard cooking regime or the fish utilized, I suffered from a type of seafood poisoning which required a visit to the ER. After a bout of medication, I am now in a better state, but would not recommend for one to dine at the establishment. The recommendation would be to up their standards sooner rather than later before someone has more fatal consequences.
1 reviews | Active since Jan 2020
I walked into the restaurant last night Monday at 20:55 & I was told I can’t sit in, I have to order take away as the restaurant is closing in 30 min. Which I didn’t have issues with however there was 3 tables that got seated and served meals while waiting for my take away. I felt discriminated by how I was dressed by the employees of this restaurant & their treatment was so terrible. I also had to wait another 10 min after I received my food to pay as the waiter keep prioritising those customers he sat after he told us we can’t sit Also
1 reviews | Active since Jan 2020
I walked into the restaurant last night Monday at 20:55 & I was told I can’t sit in, I have to order take away as the restaurant is closing in 30 min. Which I didn’t have issues with however there was 3 tables that got seated and served meals while waiting for my take away. I felt discriminated by how I was dressed by the employees of this restaurant & their treatment was so terrible. I also had to wait another 10 min after I received my food to pay as the waiter keep prioritising those customers he sat after he told us we can’t sit Also
1 reviews | Active since Jan 2020
This is actually late, should have reviewed same night. I honestly would like to appreciate the staff at KOI Menlyn Maine, I went the other night, I think middle of December, their kitchen was about to close however I was welcomed with smiles even at last minute, told to have a seat or check upstairs if I preferred to dine there. I got upstairs and Ben was welcoming too, with a smile. I ordered my drinks, starter and main and I absolutely enjoyed everything. Thank you so so much.
1 reviews | Active since Jan 2020
This is actually late, should have reviewed same night. I honestly would like to appreciate the staff at KOI Menlyn Maine, I went the other night, I think middle of December, their kitchen was about to close however I was welcomed with smiles even at last minute, told to have a seat or check upstairs if I preferred to dine there. I got upstairs and Ben was welcoming too, with a smile. I ordered my drinks, starter and main and I absolutely enjoyed everything. Thank you so so much.
1 reviews | Active since Jan 2020
We had a two day meeting at the Capital Menlyn Maine and had lunch at Koi restuarant Menlyn Maine, day 1 we were given sub standard food, in day 2 we noted the mid morning tea snacks provided by Koi had expired foods of May 2020, also the lunch served on day 2 the food was cold and off, it is quite appalling that the restuarant is compromising our health even the white lady manager of restaurant never accommodated our complaints or provided feedback of expired foods being served to our managers, worst experience never going back there
1 reviews | Active since Jan 2020
We had a two day meeting at the Capital Menlyn Maine and had lunch at Koi restuarant Menlyn Maine, day 1 we were given sub standard food, in day 2 we noted the mid morning tea snacks provided by Koi had expired foods of May 2020, also the lunch served on day 2 the food was cold and off, it is quite appalling that the restuarant is compromising our health even the white lady manager of restaurant never accommodated our complaints or provided feedback of expired foods being served to our managers, worst experience never going back there
1 reviews | Active since Jan 2020
So last Saturday afternoon me and my gf went to this "prestige" restaurant as we had concert tickets. For the prices they charge and the location they occupy in Menlyn Main one would expect a decent meal right? I ordered the lamb chops with egg fried rice and she ordered two sliders. We told the waiter we had concert tickets. 55 min and two beers later two plates arrived with our food. My lamb chops consisted of 20% meat and 80% fat. The egg fried rice was rock hard and looked like it was sc****d from the bottom of a pot. Now the kicker...how the hell do you ***** up mince? When we received the sliders (two very small hamburgers) the blood was still coming out of the mince. We called the waiter and pointed this out to him. He took the plate back and returned with the two sliders. Meat was cooked but the bread was so hard that when my gf cut it half of it left the plate. This leads me to believe that they just popped the whole thing in the microwave hence the bread rocks.Since we were already running out of time and we being hungry we hastily ate and paid our bill. The manager did not even come to apologise or offer any kind of help. This was the first and last time I ever went to this restaurant. I could have made much better burgers at my house. Thanks for nothing.
1 reviews | Active since Jan 2020
So last Saturday afternoon me and my gf went to this "prestige" restaurant as we had concert tickets. For the prices they charge and the location they occupy in Menlyn Main one would expect a decent meal right? I ordered the lamb chops with egg fried rice and she ordered two sliders. We told the waiter we had concert tickets. 55 min and two beers later two plates arrived with our food. My lamb chops consisted of 20% meat and 80% fat. The egg fried rice was rock hard and looked like it was sc****d from the bottom of a pot. Now the kicker...how the hell do you ***** up mince? When we received the sliders (two very small hamburgers) the blood was still coming out of the mince. We called the waiter and pointed this out to him. He took the plate back and returned with the two sliders. Meat was cooked but the bread was so hard that when my gf cut it half of it left the plate. This leads me to believe that they just popped the whole thing in the microwave hence the bread rocks.Since we were already running out of time and we being hungry we hastily ate and paid our bill. The manager did not even come to apologise or offer any kind of help. This was the first and last time I ever went to this restaurant. I could have made much better burgers at my house. Thanks for nothing.
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