LC
Linden Cycles
Unclaimed Business
LC
Linden Cycles
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Linden Cycles
Linden Cycles has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Linden Cycles across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
1 Aug 2025, 11:47
Ian Rheeder
Bought a mint-condition (but secondhand) Titan Sports bicycle 24 April 2022 (bank statements to prove). The frame carries a 5-year warranty. On 18 July 2025 I dropped the bike off with a cracked frame (seat post). Jarrod said because it was bought 2nd hand from Linden Cycle I could not claim, unless the previous owner gave me the original invoice (no chance of that because Linden should have kept that record). Horrible attitude, no apology, no thank you for purchasing 10 bicycles from them over 30-years.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Aug 2025, 11:47
Ian Rheeder
Bought a mint-condition (but secondhand) Titan Sports bicycle 24 April 2022 (bank statements to prove). The frame carries a 5-year warranty. On 18 July 2025 I dropped the bike off with a cracked frame (seat post). Jarrod said because it was bought 2nd hand from Linden Cycle I could not claim, unless the previous owner gave me the original invoice (no chance of that because Linden should have kept that record). Horrible attitude, no apology, no thank you for purchasing 10 bicycles from them over 30-years.
0
Replies (0)BS
Bongani S
1 reviews | Active since Jan 2020
9 May 2025, 06:39
Atrocious Service
I brought my bike in for a tube replacement and 3 days later my tyre is flat. I haven’t used the bike since I collected it, I am here at their shop and I’m being accused of having used the bike. Extremely disappointed. I’ve been coming here since I went to Risidale Primary and I’m 35.
Helpful (0)
|Replies (0)BS
Bongani S
1 reviews | Active since Jan 2020
9 May 2025, 06:39
Atrocious Service
I brought my bike in for a tube replacement and 3 days later my tyre is flat. I haven’t used the bike since I collected it, I am here at their shop and I’m being accused of having used the bike. Extremely disappointed. I’ve been coming here since I went to Risidale Primary and I’m 35.
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Replies (0)NC
Nico C
1 reviews | Active since Jan 2020
1 Apr 2025, 07:47
Almost 2 decades of great service!
I’m a Linden cycles customer for nearing 2 decades now – first when we stayed up in JHB and now while we are back in CPT, I still deal with Jarrod from Linden Cycles for boxing and collection of bicycles every month. It has been an absolute pleasure, you always know that the job will be done 100%, and it was my #1 choice when having to buy a bicycle for myself and having it checked out and sent. Thanks Jarrod, and thanks Linden cycles – keep up the good work!
Helpful (0)
|Replies (0)NC
Nico C
1 reviews | Active since Jan 2020
1 Apr 2025, 07:47
Almost 2 decades of great service!
I’m a Linden cycles customer for nearing 2 decades now – first when we stayed up in JHB and now while we are back in CPT, I still deal with Jarrod from Linden Cycles for boxing and collection of bicycles every month. It has been an absolute pleasure, you always know that the job will be done 100%, and it was my #1 choice when having to buy a bicycle for myself and having it checked out and sent. Thanks Jarrod, and thanks Linden cycles – keep up the good work!
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Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
12 Mar 2022, 09:59
Disrespect
Walked in to Linden Cycles this morning to make a purchase. I was stopped at the door to sanitize where I told the gentleman I have just sanitized in the car. He told me to present my personal sanitizer, like I am a child or a liar. I refuse to be treated like that and left the shop. I went and supported someone else who respected me as a client
Helpful (0)
|Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
12 Mar 2022, 09:59
Disrespect
Walked in to Linden Cycles this morning to make a purchase. I was stopped at the door to sanitize where I told the gentleman I have just sanitized in the car. He told me to present my personal sanitizer, like I am a child or a liar. I refuse to be treated like that and left the shop. I went and supported someone else who respected me as a client
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Replies (0)PP
Private P
1 reviews | Active since Jan 2020
19 Jul 2021, 09:29
Corrects issues with integrity
While the initial service wasn’t perfect, and I had to twice return my MTB for work on the front break, the Linden Cycles service team had impeccable integrity, assumed responsibility without argument, and corrected the issues. When mistakes happen, it’s the attitude and way a company corrects them that’s a truer reflection of how they value customers.
Helpful (0)
|Replies (0)PP
Private P
1 reviews | Active since Jan 2020
19 Jul 2021, 09:29
Corrects issues with integrity
While the initial service wasn’t perfect, and I had to twice return my MTB for work on the front break, the Linden Cycles service team had impeccable integrity, assumed responsibility without argument, and corrected the issues. When mistakes happen, it’s the attitude and way a company corrects them that’s a truer reflection of how they value customers.
0
Replies (0)PD
Paul D
1 reviews | Active since Jan 2020
10 Nov 2020, 17:13
Linden Cycles going downhill
With the backdrop of the this months Bicycling magazines article "This is what your customer want" as a passionate mountain and road cyclist who delighted to support my LBS and all small business in SA, I have just one question: Why would the sales staff at Linden Cycles think its acceptable to ignore a customer standing in there doorway. This customer is waving goodbye to your lousy attitude.
Helpful (0)
|Replies (0)PD
Paul D
1 reviews | Active since Jan 2020
10 Nov 2020, 17:13
Linden Cycles going downhill
With the backdrop of the this months Bicycling magazines article "This is what your customer want" as a passionate mountain and road cyclist who delighted to support my LBS and all small business in SA, I have just one question: Why would the sales staff at Linden Cycles think its acceptable to ignore a customer standing in there doorway. This customer is waving goodbye to your lousy attitude.
0
Replies (0)sm
solly mool;a
1 reviews | Active since Jan 2020
14 Sept 2019, 11:40
great service linden cycles
took my bike to them . great service and advice keep it up!!!
Helpful (0)
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solly mool;a
1 reviews | Active since Jan 2020
14 Sept 2019, 11:40
great service linden cycles
took my bike to them . great service and advice keep it up!!!
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Replies (0)MJ
Magriet J
1 reviews | Active since Jan 2020
27 Nov 2015, 10:49
Pathetic Service from Linden Cycles
3 Years ago, Linden Cycles promised to keep me a 2nd hand bicycle for 1 day. The next afternoon when I went to purchase it, they were busy loading it in someone else's car.<br> <br> I Boikotted them for 3 years. I was recently convinced to try them again.<br> <br> I dropped my bicycle to be repaired Wednesday morning 8am. They told me they will have it ready within 2 days. That was last night. After not hearing anything I went this afternoon (Friday) and they have not even glanced at it. They took forever to find it, because Wolfgang never \signed it off"whatever that means. I have a receipt stating I handed it in"
Helpful (0)
|Replies (0)MJ
Magriet J
1 reviews | Active since Jan 2020
27 Nov 2015, 10:49
Pathetic Service from Linden Cycles
3 Years ago, Linden Cycles promised to keep me a 2nd hand bicycle for 1 day. The next afternoon when I went to purchase it, they were busy loading it in someone else's car.<br> <br> I Boikotted them for 3 years. I was recently convinced to try them again.<br> <br> I dropped my bicycle to be repaired Wednesday morning 8am. They told me they will have it ready within 2 days. That was last night. After not hearing anything I went this afternoon (Friday) and they have not even glanced at it. They took forever to find it, because Wolfgang never \signed it off"whatever that means. I have a receipt stating I handed it in"
0
Replies (0)