LP
Lion Park
Unclaimed Business
LP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mlungisi M
1 reviews | Active since Jan 2020
13 Dec 2022, 09:55
Refund
booked a 2 hours trip for my partner and son at Lion Safari , I then went to their where it says kids under 12 don't pay any fees , I explained to the lady at reception and she said I'll get a refund , till today am still wanting its been 4 weeks , I have been sending countless emails
Helpful (0)
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Mlungisi M
1 reviews | Active since Jan 2020
13 Dec 2022, 09:55
Refund
booked a 2 hours trip for my partner and son at Lion Safari , I then went to their where it says kids under 12 don't pay any fees , I explained to the lady at reception and she said I'll get a refund , till today am still wanting its been 4 weeks , I have been sending countless emails
0
Replies (0)ZD
ZOLILE D
1 reviews | Active since Jan 2020
22 Oct 2022, 03:20
Lion park was nice e...
Lion park was nice enjoyed the mini safari and the driver Princess was knowledgeable about the animals learned a lot from her (liked her attitude towards her job) They need to update the adverti*****t as they don't offer some of the things anymore: walking with lions ...
Helpful (0)
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ZOLILE D
1 reviews | Active since Jan 2020
22 Oct 2022, 03:20
Lion park was nice e...
Lion park was nice enjoyed the mini safari and the driver Princess was knowledgeable about the animals learned a lot from her (liked her attitude towards her job) They need to update the adverti*****t as they don't offer some of the things anymore: walking with lions ...
0
Replies (0)LS
Lerah S
1 reviews | Active since Jan 2020
24 May 2022, 07:30
Croocks
We had a group 12 kids which we divided in six, they told us we must book online we paid R400 and when we got there we where told that my payment didn't go through. So had to pay again and they told me i must call for refund which i did, i gave them everything they asked from me but still it was back and forth... Until i asctually told them to keep it cause wow R400 is alot of money guys and on top we had to pay when we go there.
Helpful (0)
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Lerah S
1 reviews | Active since Jan 2020
24 May 2022, 07:30
Croocks
We had a group 12 kids which we divided in six, they told us we must book online we paid R400 and when we got there we where told that my payment didn't go through. So had to pay again and they told me i must call for refund which i did, i gave them everything they asked from me but still it was back and forth... Until i asctually told them to keep it cause wow R400 is alot of money guys and on top we had to pay when we go there.
0
Replies (0)PK
Phemelo K
1 reviews | Active since Jan 2020
20 Mar 2022, 13:09
Racism amongst blacks will never end
I visited Lion Park today and wanted to get food for my family whilst watching my son play at their kiddies play area. I took a seat with my wife. There was a lot of White and Indian people who came in after we sat and they were immediately attended to by the waitress and waitrons. I tried calling one waitress with no luck. I got up to get the menu myself and still no one followed me to my table to see how they could help. Mind you these are black waitresses and waitrons. I had to get up again 15 minutes later to ask 1 of them for service and that is when the waitress came over to my table. Very disturbing first experience 😡😢
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Phemelo K
1 reviews | Active since Jan 2020
20 Mar 2022, 13:09
Racism amongst blacks will never end
I visited Lion Park today and wanted to get food for my family whilst watching my son play at their kiddies play area. I took a seat with my wife. There was a lot of White and Indian people who came in after we sat and they were immediately attended to by the waitress and waitrons. I tried calling one waitress with no luck. I got up to get the menu myself and still no one followed me to my table to see how they could help. Mind you these are black waitresses and waitrons. I had to get up again 15 minutes later to ask 1 of them for service and that is when the waitress came over to my table. Very disturbing first experience 😡😢
0
Replies (0)JB
James B
1 reviews | Active since Jan 2020
2 Dec 2020, 14:41
Close to Sandton
Loved it when it was in the old original location. Back then toured it on a Segway which was awesome. The park is much larger yet many animals are held in place to be seen. Was there in winter, might be better in spring / summer.
Helpful (0)
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James B
1 reviews | Active since Jan 2020
2 Dec 2020, 14:41
Close to Sandton
Loved it when it was in the old original location. Back then toured it on a Segway which was awesome. The park is much larger yet many animals are held in place to be seen. Was there in winter, might be better in spring / summer.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Oct 2020, 08:48
Great time at the Lion Park.
What a great experience that we had with the kids, the staff is friendly and approachable. We enjoyed the restaurant food and loved feeding the giraffe. We would definitely go back again.
Helpful (0)
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Refiloe M
1 reviews | Active since Jan 2020
29 Oct 2018, 18:23
Extremely rude and mentally ill ranger called Princess at Lion Park
I went to the lion park with my entire family - folks (both senior citizens), kids, siblings and husbands, for a game drive to celebrate one of the kid’s birthdays. We were all excited for the kids to see the lion feed, which we missed because we had a tour guide (if I must call her that) called Princess who lambasted my entire family as soon as the tour started for talking on the bus. She had not even laid down the rules of engagement, which we were waiting for her to do. She shouted at my entire family and addressed us like we were all children, including my parents - our group consisted of snr attorneys, accountants, marketing directors, and a wits lecturer, who are all very well traveled, non-alcohol drinking and warm people. The kids were traumatized by the incident and the adults were outraged by her behavior and also genuinely concerned that she was either on drugs or suffers from bi-polar that she is clearly not treating, which is a very serious disease if untreated. We were quick to tell her to address us in a professional or adult-like manner and she called another bus to come and fetch us resulting in our kids missing the lion feed. She did not apologise even after we expressed our dissatisfaction at her outrageous behaviour and was completely unmoved by our legitimate complaints to this effect. When we changed buses, our new tour guide called JJ was brilliant - both from an interpersonal and technical level because, not only was he amazing to our group and the kids especially, but he is very knowledgeable, which further confirmed our suspicions that Princess was either high on drugs (functional drug addict) or sadly has a severe case of untreated bi-polar. She should not be people facing at all, especially where kids are involved, because she ruins an otherwise incredible South African experience for normal happy South Africans. Our 6 year old remarked afterwards that Princess treated us like garbage and that broke everyone's heart. My folks, who are both very old, wanted to go home as soon as the game drive was finished, not even wanting to go play with the lion cubs, because they could not believe that they had been addressed in such a manner and they were quite shaken by the incident. The lion park must fire that woman because the other rangers there are excellent and she brings the whole lot down, which is very unfortunate. To say she has a poor attitude is an understatement. She is clearly not well in the head.
Helpful (0)
|Replies (0)RM
Refiloe M
1 reviews | Active since Jan 2020
29 Oct 2018, 18:23
Extremely rude and mentally ill ranger called Princess at Lion Park
I went to the lion park with my entire family - folks (both senior citizens), kids, siblings and husbands, for a game drive to celebrate one of the kid’s birthdays. We were all excited for the kids to see the lion feed, which we missed because we had a tour guide (if I must call her that) called Princess who lambasted my entire family as soon as the tour started for talking on the bus. She had not even laid down the rules of engagement, which we were waiting for her to do. She shouted at my entire family and addressed us like we were all children, including my parents - our group consisted of snr attorneys, accountants, marketing directors, and a wits lecturer, who are all very well traveled, non-alcohol drinking and warm people. The kids were traumatized by the incident and the adults were outraged by her behavior and also genuinely concerned that she was either on drugs or suffers from bi-polar that she is clearly not treating, which is a very serious disease if untreated. We were quick to tell her to address us in a professional or adult-like manner and she called another bus to come and fetch us resulting in our kids missing the lion feed. She did not apologise even after we expressed our dissatisfaction at her outrageous behaviour and was completely unmoved by our legitimate complaints to this effect. When we changed buses, our new tour guide called JJ was brilliant - both from an interpersonal and technical level because, not only was he amazing to our group and the kids especially, but he is very knowledgeable, which further confirmed our suspicions that Princess was either high on drugs (functional drug addict) or sadly has a severe case of untreated bi-polar. She should not be people facing at all, especially where kids are involved, because she ruins an otherwise incredible South African experience for normal happy South Africans. Our 6 year old remarked afterwards that Princess treated us like garbage and that broke everyone's heart. My folks, who are both very old, wanted to go home as soon as the game drive was finished, not even wanting to go play with the lion cubs, because they could not believe that they had been addressed in such a manner and they were quite shaken by the incident. The lion park must fire that woman because the other rangers there are excellent and she brings the whole lot down, which is very unfortunate. To say she has a poor attitude is an understatement. She is clearly not well in the head.
0
Replies (0)JP
Jenni P
1 reviews | Active since Jan 2020
7 Oct 2015, 09:15
A two day stay
I highly recommend a visit and/or an overnight stay. The staff is fantastic with nothing being too much trouble. Always greeting, smiling and just an overall great attitude. Restaurant is well priced with good food. Facilities are amazing and clean and the animals are the best.
Helpful (0)
|Replies (0)JP
Jenni P
1 reviews | Active since Jan 2020
7 Oct 2015, 09:15
A two day stay
I highly recommend a visit and/or an overnight stay. The staff is fantastic with nothing being too much trouble. Always greeting, smiling and just an overall great attitude. Restaurant is well priced with good food. Facilities are amazing and clean and the animals are the best.
0
Replies (0)