LB
Liquor Board
Unclaimed Business
Government & Ombudsman Services|1|1 Reviews (last 12 months)|This business does not respond to reviews
LB
Liquor Board
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Government & Ombudsman Services
-100 NPSUnlikely
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHS
Heidi S
1 reviews | Active since Jan 2020
26 Jul 2025, 22:55
Complaint- peace disturbance (noise pollution),
We have been complaining for over a year now regarding a "restaurant" with a restaurant liquor license, whom are causing peace disturbance. No results on all complaints. The problem is a never ending story. A case at saps was lodged in March 2025, to date no difference. Liquor board was notified with over 40 emails, still the problem occurs. Saps also request 5times tonight to ask the business to turn down their bass. We need something to be done to sort this matter.
Helpful (0)
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Heidi S
1 reviews | Active since Jan 2020
26 Jul 2025, 22:55
Complaint- peace disturbance (noise pollution),
We have been complaining for over a year now regarding a "restaurant" with a restaurant liquor license, whom are causing peace disturbance. No results on all complaints. The problem is a never ending story. A case at saps was lodged in March 2025, to date no difference. Liquor board was notified with over 40 emails, still the problem occurs. Saps also request 5times tonight to ask the business to turn down their bass. We need something to be done to sort this matter.
0
Replies (0)TM
Thulisile M
1 reviews | Active since Jan 2020
2 Mar 2024, 13:55
Poisonous alcohol
Bought Savannah 500ml 12 pack for R260 and it doesn't have an expiry date and smells like rotten meat. Was told I have already drank the other stuff
Helpful (0)
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Thulisile M
1 reviews | Active since Jan 2020
2 Mar 2024, 13:55
Poisonous alcohol
Bought Savannah 500ml 12 pack for R260 and it doesn't have an expiry date and smells like rotten meat. Was told I have already drank the other stuff
0
Replies (0)OH
Oscar H
1 reviews | Active since Jan 2020
16 Jan 2024, 05:52
LIQUOR LICENCE SUBMISSION
UNACCEPTABLE SERVICE FROM COMPLAINTS DEPARTMENT AND EXECUTIVE MANAGER (SIBONGILE GAMBU and FATI MANAMELA - see below On Mon, 15 Jan 2024, 08:19 Oscar Hoole, <oscarhoole2@gmail.com> wrote: Good day FATI, You are the Executive Head now that Raymond Martin has moved on. You not responding to my emails or LinkedIn messages or your complaints Head, Sibongile Gambu. Why is this and why is nobody prepared to help me more than a month now - see email trail below. This is unacceptable, someone must HELP??? O HOOLE Cell 066 405 1907n Fri, 12 Jan 2024, 09:08 Oscar Hoole, <oscarhoole2@gmail.com> wrote: Good day Fati, Further to Raymond Martin reply this morning, please can you respond to the email trail below. Regards O Hoole ---------- Forwarded message --------- From: Oscar Hoole <oscarhoole2@gmail.com> Date: Wed, 13 Dec 2023, 12:02 Subject: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL APPLICATION NR GLB8000002882 - COMPLAINT To: <sibongile.gambu@gauteng.gov.za> Cc: <Paseka.Matlhaku@gauteng.gov.za>, <fati.manamela@gauteng.gov.za>, <raymond.martin@gauteng.gov.za> Good day Sibongile, Hope this email finds you well! Please see the email trail below regarding continuous follow-up on my (OJ'S PUB & GRILL, DEVON, HEIDELBERG DISTRICT, GAUTENG) Liquor Licence Appication loadged on the 7/7/2023 and no reply or confirmation of my Pub&Grill liquor licence bring issue. This submission was done through the Regional Office in Vereeniging and more than 7 months ago, and nothing? The Gauteng Liquor Board wad closed on the 20th December, I was advised and by the time they open is 8 months later I'll still won't have a trading licence. This is MOST UNACCEPTABLE to have to wait so long for my Liquor Trading Licence. Please advise and provide URGENT ASSISTANCE to sort my application out ASAP. Regards Oscar Hoole Cell 066 405 1907 -- Forwarded message --------- From: <mixitconsultants@gmail.com> Date: Wed, 13 Dec 2023, 10:25 Subject: RE: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL GLB8000002882 To: Paseka P. Matlhaku (GPGDED) <Paseka.Matlhaku@gauteng.gov.za> Cc: Oscar Hoole <oscarhoole2@gmail.com>, Marakalala, Dorothy (GPGDED) <Dorothy.Marakalala@gauteng.gov.za> Good morning Mr Paseka Trust you are all well. Kindly see my e mail below of which no response was received as to date. Can you kindly assist as the what the status is of the application as a matter of urgency please! Best Regards, From: mixitconsultants@gmail.com <mixitconsultants@gmail.com> Sent: Friday, December 8, 2023 10:05 AM To: 'Paseka P. Matlhaku (GPGDED)' <Paseka.Matlhaku@gauteng.gov.za> Cc: 'Oscar Hoole' <oscarhoole2@gmail.com>; 'Marakalala, Dorothy (GPGDED)' <Dorothy.Marakalala@gauteng.gov.za> Subject: RE: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL GLB8000002882 Good morning Mr Paseka Kindly see my e mail below dated the 15th of November 2023. Can you please be so kind as to request what the status is of this application. Awaiting your response in this regard. Thanking you in advance. Best Regards, From: mixitconsultants@gmail.com <mixitconsultants@gmail.com> Sent: Wednesday, November 15, 2023 4:26 PM To: 'Paseka P. Matlhaku (GPGDED)' <Paseka.Matlhaku@gauteng.gov.za> Cc: 'Oscar Hoole' <oscarhoole2@gmail.com> Subject: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL GLB8000002882 Good afternoon Mr Paseka Trust you are well. Can you kindly assist with an update on the status of the following section 23 application: OJ’S PUB & GRILL lodged on the 7th of July 2023 Your assistance is always appreciated. Thanking you in advance Best Regards,
Helpful (0)
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Oscar H
1 reviews | Active since Jan 2020
16 Jan 2024, 05:52
LIQUOR LICENCE SUBMISSION
UNACCEPTABLE SERVICE FROM COMPLAINTS DEPARTMENT AND EXECUTIVE MANAGER (SIBONGILE GAMBU and FATI MANAMELA - see below On Mon, 15 Jan 2024, 08:19 Oscar Hoole, <oscarhoole2@gmail.com> wrote: Good day FATI, You are the Executive Head now that Raymond Martin has moved on. You not responding to my emails or LinkedIn messages or your complaints Head, Sibongile Gambu. Why is this and why is nobody prepared to help me more than a month now - see email trail below. This is unacceptable, someone must HELP??? O HOOLE Cell 066 405 1907n Fri, 12 Jan 2024, 09:08 Oscar Hoole, <oscarhoole2@gmail.com> wrote: Good day Fati, Further to Raymond Martin reply this morning, please can you respond to the email trail below. Regards O Hoole ---------- Forwarded message --------- From: Oscar Hoole <oscarhoole2@gmail.com> Date: Wed, 13 Dec 2023, 12:02 Subject: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL APPLICATION NR GLB8000002882 - COMPLAINT To: <sibongile.gambu@gauteng.gov.za> Cc: <Paseka.Matlhaku@gauteng.gov.za>, <fati.manamela@gauteng.gov.za>, <raymond.martin@gauteng.gov.za> Good day Sibongile, Hope this email finds you well! Please see the email trail below regarding continuous follow-up on my (OJ'S PUB & GRILL, DEVON, HEIDELBERG DISTRICT, GAUTENG) Liquor Licence Appication loadged on the 7/7/2023 and no reply or confirmation of my Pub&Grill liquor licence bring issue. This submission was done through the Regional Office in Vereeniging and more than 7 months ago, and nothing? The Gauteng Liquor Board wad closed on the 20th December, I was advised and by the time they open is 8 months later I'll still won't have a trading licence. This is MOST UNACCEPTABLE to have to wait so long for my Liquor Trading Licence. Please advise and provide URGENT ASSISTANCE to sort my application out ASAP. Regards Oscar Hoole Cell 066 405 1907 -- Forwarded message --------- From: <mixitconsultants@gmail.com> Date: Wed, 13 Dec 2023, 10:25 Subject: RE: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL GLB8000002882 To: Paseka P. Matlhaku (GPGDED) <Paseka.Matlhaku@gauteng.gov.za> Cc: Oscar Hoole <oscarhoole2@gmail.com>, Marakalala, Dorothy (GPGDED) <Dorothy.Marakalala@gauteng.gov.za> Good morning Mr Paseka Trust you are all well. Kindly see my e mail below of which no response was received as to date. Can you kindly assist as the what the status is of the application as a matter of urgency please! Best Regards, From: mixitconsultants@gmail.com <mixitconsultants@gmail.com> Sent: Friday, December 8, 2023 10:05 AM To: 'Paseka P. Matlhaku (GPGDED)' <Paseka.Matlhaku@gauteng.gov.za> Cc: 'Oscar Hoole' <oscarhoole2@gmail.com>; 'Marakalala, Dorothy (GPGDED)' <Dorothy.Marakalala@gauteng.gov.za> Subject: RE: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL GLB8000002882 Good morning Mr Paseka Kindly see my e mail below dated the 15th of November 2023. Can you please be so kind as to request what the status is of this application. Awaiting your response in this regard. Thanking you in advance. Best Regards, From: mixitconsultants@gmail.com <mixitconsultants@gmail.com> Sent: Wednesday, November 15, 2023 4:26 PM To: 'Paseka P. Matlhaku (GPGDED)' <Paseka.Matlhaku@gauteng.gov.za> Cc: 'Oscar Hoole' <oscarhoole2@gmail.com> Subject: ENQUIRY ON SECTION 23 - OJ'S PUB & GRILL GLB8000002882 Good afternoon Mr Paseka Trust you are well. Can you kindly assist with an update on the status of the following section 23 application: OJ’S PUB & GRILL lodged on the 7th of July 2023 Your assistance is always appreciated. Thanking you in advance Best Regards,
0
Replies (0)OH
Oscar H
1 reviews | Active since Jan 2020
12 Jan 2024, 05:27
Liquor Licence Appication
NO SERVICE from Complaints Department headed up by Mr Sibongile Gambu, NO SERVICE from Mr Fati Manamela (Senior Executive) and NO SERVICE from Raymond Martin (CEO) when you try contacting or phoning them. Never answer emails or take calls. No wonder all employees love working there per comments on the WORK REVIEW COMPANY WEBSITE that it's a great place to work and very RELAXED ENVIRONMENT - simply because no one does any work or prepared to help you, THATS WHY IT'S relaxed environment.
Helpful (0)
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Oscar H
1 reviews | Active since Jan 2020
12 Jan 2024, 05:27
Liquor Licence Appication
NO SERVICE from Complaints Department headed up by Mr Sibongile Gambu, NO SERVICE from Mr Fati Manamela (Senior Executive) and NO SERVICE from Raymond Martin (CEO) when you try contacting or phoning them. Never answer emails or take calls. No wonder all employees love working there per comments on the WORK REVIEW COMPANY WEBSITE that it's a great place to work and very RELAXED ENVIRONMENT - simply because no one does any work or prepared to help you, THATS WHY IT'S relaxed environment.
0
Replies (0)OH
Oscar H
1 reviews | Active since Jan 2020
12 Jan 2024, 05:10
Liquor licence service
I've used a external consultant from Vereeniging to obtain my liquor license and my submission was done on the 7/7/2023. It's now 7 months later and NO SERVICE. No one Helps you. I've sent emails and registered my complaint on the Complaint Line, Mr Sibongile Gambu (never replies) copy Mr Fati
Helpful (0)
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Oscar H
1 reviews | Active since Jan 2020
12 Jan 2024, 05:10
Liquor licence service
I've used a external consultant from Vereeniging to obtain my liquor license and my submission was done on the 7/7/2023. It's now 7 months later and NO SERVICE. No one Helps you. I've sent emails and registered my complaint on the Complaint Line, Mr Sibongile Gambu (never replies) copy Mr Fati
0
Replies (0)LT
mN
mandla N
1 reviews | Active since Jan 2020
16 Aug 2022, 08:48
Unfair and poor decision making
Good day GLB no: 7000013656 I've applied for pub and restaurants liquor license in 2021 January my application was declined because my premises are near 2 worship places and the required distance by the liquor board is 500m radius, in the inspection report the inspector he wrote or stated that both churches are 400m are within the required distance and I was never alerted when the inspector came to do the measurements of the distance I was surprised when I saw it in the report. I did my own investigation to check the distance between my premises and the two churches they've mentioned using Google map and the results were not the same as written in the report, I wrote and send several emails to the liquor board highlighting that there has been an error asking for the review of my application, I even attached the screenshots of Google maps showing the correct distance of 650m and 500m and that they can also double check themselves because they do have my residential address but nothing was done the outcome was still the same which did not make sense to me, I also highlighted that the error was done by the inspector who wrote incorrect information he must fix the report they did not want to hear that, now I'm told that the liquor board cannot review its own decision I must take the matter to the higher court to challenge decision of the board, I was retrenched in 2020 when I decided to take the little that I got from my employer to start the business I build the structure that is now standing because I hoped that by this time the business will be up and running, I don't have money to take this matter to court I can't even provide for my family another thing that is not making sense to me I'm very far from the those churches but they are liquor outlets that are very close to those churches but they are operating. Something is not right with their processes I've observed and seen people who recently got their licenses approved who are near churches I hate to say it but I think bribe was made for their things to go smoothly. I really hope this review will help me for them to really look at this matter because I even let them know that some of the board members did let me know that the board usually use their discretion if the distance is not that bad they usually don't entertain it when it's less than 350m radius this is the information I got from the liquor board members when I went to their JHB offices, I believe there's a third hand on refusing my application. Mr Mandla Ndlovu Ndlovu.mandla111@gmail.com 072 4166 128
Helpful (0)
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mandla N
1 reviews | Active since Jan 2020
16 Aug 2022, 08:48
Unfair and poor decision making
Good day GLB no: 7000013656 I've applied for pub and restaurants liquor license in 2021 January my application was declined because my premises are near 2 worship places and the required distance by the liquor board is 500m radius, in the inspection report the inspector he wrote or stated that both churches are 400m are within the required distance and I was never alerted when the inspector came to do the measurements of the distance I was surprised when I saw it in the report. I did my own investigation to check the distance between my premises and the two churches they've mentioned using Google map and the results were not the same as written in the report, I wrote and send several emails to the liquor board highlighting that there has been an error asking for the review of my application, I even attached the screenshots of Google maps showing the correct distance of 650m and 500m and that they can also double check themselves because they do have my residential address but nothing was done the outcome was still the same which did not make sense to me, I also highlighted that the error was done by the inspector who wrote incorrect information he must fix the report they did not want to hear that, now I'm told that the liquor board cannot review its own decision I must take the matter to the higher court to challenge decision of the board, I was retrenched in 2020 when I decided to take the little that I got from my employer to start the business I build the structure that is now standing because I hoped that by this time the business will be up and running, I don't have money to take this matter to court I can't even provide for my family another thing that is not making sense to me I'm very far from the those churches but they are liquor outlets that are very close to those churches but they are operating. Something is not right with their processes I've observed and seen people who recently got their licenses approved who are near churches I hate to say it but I think bribe was made for their things to go smoothly. I really hope this review will help me for them to really look at this matter because I even let them know that some of the board members did let me know that the board usually use their discretion if the distance is not that bad they usually don't entertain it when it's less than 350m radius this is the information I got from the liquor board members when I went to their JHB offices, I believe there's a third hand on refusing my application. Mr Mandla Ndlovu Ndlovu.mandla111@gmail.com 072 4166 128
0
Replies (0)LF
Lizelle F
1 reviews | Active since Jan 2020
5 Jun 2022, 16:54
Liquor board
We applied for a restuarant liquor license in July 2020.We've been struggling for the last 2 years to get our liquor license approved. We are using an external agent. The inspection was done in November 2020, all paperwork were sent through. My Saps clearance was lost 3 times. No communication from them to our agent. How long does it take for approval? Did anyone else had the same experience?
Helpful (0)
|Replies (0)LF
Lizelle F
1 reviews | Active since Jan 2020
5 Jun 2022, 16:54
Liquor board
We applied for a restuarant liquor license in July 2020.We've been struggling for the last 2 years to get our liquor license approved. We are using an external agent. The inspection was done in November 2020, all paperwork were sent through. My Saps clearance was lost 3 times. No communication from them to our agent. How long does it take for approval? Did anyone else had the same experience?
0
Replies (0)