LB
Luminox/Treger brands
Unclaimed Business
LB
Luminox/Treger brands
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Andre S
1 reviews | Active since Jan 2020
7 Apr 2025, 14:50
Watch far too smalll
I bought a 44mm watch from them and only received a 37mm after emails and phone calls. I really did not expect this from them. I would expect them to have a system in place to make sure the correct stuff gets sent out
Helpful (0)
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Andre S
1 reviews | Active since Jan 2020
7 Apr 2025, 14:50
Watch far too smalll
I bought a 44mm watch from them and only received a 37mm after emails and phone calls. I really did not expect this from them. I would expect them to have a system in place to make sure the correct stuff gets sent out
0
Replies (0)MB
Miranda B
1 reviews | Active since Jan 2020
6 Dec 2023, 09:12
Worst online service
Ordered online and got an order number. After a week nothing. I sent an email requesting a swop in color in an item before the sale ended. Long story short…total waste of time and energy. Apparently my email reached them before but the request was made after. I had to pay in difference of the increased price. I will Never deal with them again
Helpful (0)
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Miranda B
1 reviews | Active since Jan 2020
6 Dec 2023, 09:12
Worst online service
Ordered online and got an order number. After a week nothing. I sent an email requesting a swop in color in an item before the sale ended. Long story short…total waste of time and energy. Apparently my email reached them before but the request was made after. I had to pay in difference of the increased price. I will Never deal with them again
0
Replies (0)KF
Karen F
1 reviews | Active since Jan 2020
5 Oct 2023, 09:14
Treger Brands total lack of support/service
In attempting to get my Seiko watch repaired this is the response I get after toooo many useless emails and then "resolved" emails. "Apologies for the incoveneices caused, your response had went into spam folder. unfortunately at the moment we are unable to assist with your watch we are experiencing a shortage with capacitors for your watch and there's no indication from supplier when we will have them. Regard" When I asked to be phoned they did so quickly but that was only the repairs dept who said they couldnt help and I should talk to customer services but did not have the contact details for that dept. OUTCOME - ABSOLUTELY USELESS. No solution offered, not happy - Might as well put my watch in the bin!
Helpful (0)
|Replies (0)KF
Karen F
1 reviews | Active since Jan 2020
5 Oct 2023, 09:14
Treger Brands total lack of support/service
In attempting to get my Seiko watch repaired this is the response I get after toooo many useless emails and then "resolved" emails. "Apologies for the incoveneices caused, your response had went into spam folder. unfortunately at the moment we are unable to assist with your watch we are experiencing a shortage with capacitors for your watch and there's no indication from supplier when we will have them. Regard" When I asked to be phoned they did so quickly but that was only the repairs dept who said they couldnt help and I should talk to customer services but did not have the contact details for that dept. OUTCOME - ABSOLUTELY USELESS. No solution offered, not happy - Might as well put my watch in the bin!
0
Replies (0)KB
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nardus R
1 reviews | Active since Jan 2020
11 Dec 2020, 11:36
Avoid Treger brands and stay satisfied
I would recommend any person or collector of watches never to invest with this company or brand of watch this is if you do not want the same lame excuses for not wanting to cover costs for damages due to their service providers. I was told by the above company and took my Luminox for a battery replacement to watches unlimited in 2017 and they then referred me to Archie's time services in August 2018. After a year and 4 months the watch started fogging up and we sent it to Trega directly just after lockdown finished 29 July. After no feedback we received feedback in November and ultimately the owner of the company called telling me that you don't take a Toupta to a backyard mechanic to which I replied Toyota won't send me to backyard mechanic. He was clearly not interested in helping me saying we had the batter replaced in 2017 and three years passed now we have a problem. Mr. Tregers math or lack 9f facts shows the same work ethic as his employees as he clearly did not check the invoices and facts and was only interested in telling us they are not interested in our request. So to make it simple if you want to have quality service and products the I highly recommend you avoid these guys as they have no clue what customer service and ethics mean
Helpful (0)
|Replies (0)nR
nardus R
1 reviews | Active since Jan 2020
11 Dec 2020, 11:36
Avoid Treger brands and stay satisfied
I would recommend any person or collector of watches never to invest with this company or brand of watch this is if you do not want the same lame excuses for not wanting to cover costs for damages due to their service providers. I was told by the above company and took my Luminox for a battery replacement to watches unlimited in 2017 and they then referred me to Archie's time services in August 2018. After a year and 4 months the watch started fogging up and we sent it to Trega directly just after lockdown finished 29 July. After no feedback we received feedback in November and ultimately the owner of the company called telling me that you don't take a Toupta to a backyard mechanic to which I replied Toyota won't send me to backyard mechanic. He was clearly not interested in helping me saying we had the batter replaced in 2017 and three years passed now we have a problem. Mr. Tregers math or lack 9f facts shows the same work ethic as his employees as he clearly did not check the invoices and facts and was only interested in telling us they are not interested in our request. So to make it simple if you want to have quality service and products the I highly recommend you avoid these guys as they have no clue what customer service and ethics mean
0
Replies (0)CG
Chris G
1 reviews | Active since Jan 2020
18 Nov 2020, 14:34
Seiko watch service
My faithful Seiko Kinetic watch needed attention after more than 25 years of excellent timekeeping. I took it in to Treger in Wynberg, who gave it a thorough service and replaced a number of parts (including the capacitator, which is the power source for the watch) , and so all is well once more. I received excellent service and consideration from Treger.
Helpful (0)
|Replies (0)CG
Chris G
1 reviews | Active since Jan 2020
18 Nov 2020, 14:34
Seiko watch service
My faithful Seiko Kinetic watch needed attention after more than 25 years of excellent timekeeping. I took it in to Treger in Wynberg, who gave it a thorough service and replaced a number of parts (including the capacitator, which is the power source for the watch) , and so all is well once more. I received excellent service and consideration from Treger.
0
Replies (0)AH
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Stephan P
1 reviews | Active since Jan 2020
7 Jan 2020, 15:49
Luminox and Treger brands worst service and watch
I ordered a luminox watch on the Luminox SA official site on Desember 2nd 2019, paid R 3000 online and got no response from them. Got a reply from Treger brands to tel me they got the payment. After calls that wast answered and emails not answered eventually got an email from courier guy and said the watch is on its way...took 7 days just for delivery. Got the watch and still no reply from Treger brands. Had the watch for 1 WEEK and it started to fog up after a swim..Advertised as a navy seal watch brand and very rugged it is not rugged at all. I phoned Treger brands and they keep putting you through to difftent people and the they hang up, that is if they answer at all.. i want to send the watch back for a NEW one or my MONEY back..this is the worst service i have ever experienced. I still have the watch and no reply from Luminox or Treger brands.it fogs up like a R100 street watch but you pay R 3000..
Helpful (0)
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Stephan P
1 reviews | Active since Jan 2020
7 Jan 2020, 15:49
Luminox and Treger brands worst service and watch
I ordered a luminox watch on the Luminox SA official site on Desember 2nd 2019, paid R 3000 online and got no response from them. Got a reply from Treger brands to tel me they got the payment. After calls that wast answered and emails not answered eventually got an email from courier guy and said the watch is on its way...took 7 days just for delivery. Got the watch and still no reply from Treger brands. Had the watch for 1 WEEK and it started to fog up after a swim..Advertised as a navy seal watch brand and very rugged it is not rugged at all. I phoned Treger brands and they keep putting you through to difftent people and the they hang up, that is if they answer at all.. i want to send the watch back for a NEW one or my MONEY back..this is the worst service i have ever experienced. I still have the watch and no reply from Luminox or Treger brands.it fogs up like a R100 street watch but you pay R 3000..
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Replies (0)