Metsimaholo Municipality
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have got a water bill of R44 000 and the next month R34 000. I have been at the offices twice and nothing has been done yet. On my accounts the water readings show usagae of 730.... 1st time I went to the offices the finance department said I must go to water reading department. So it's said MAx will come out and test my water meter. He just stood there and afterwards he said nothing wrong. 2nd time I went to Sibusiwe and he advised he will look into it. After 2months and how many calls and WhatsApp Sibusiwe don't event reply to our follow up questions. Is this now a bribe game as people in my are say it is. We also found there is incorrect amounts on our account that the municipality do not want to correct. So what to do? Go see a lawyer? Bribe Sibusiwe like every person in my area say to do? Or just keep on going up and down for service. My meter run like mad if I open one tap and this indicate the meter is not correct and needs to be replaced. Pathetic service from the water department of metsimaholo!!!!!!!!!
1 reviews | Active since Jan 2020
I have got a water bill of R44 000 and the next month R34 000. I have been at the offices twice and nothing has been done yet. On my accounts the water readings show usagae of 730.... 1st time I went to the offices the finance department said I must go to water reading department. So it's said MAx will come out and test my water meter. He just stood there and afterwards he said nothing wrong. 2nd time I went to Sibusiwe and he advised he will look into it. After 2months and how many calls and WhatsApp Sibusiwe don't event reply to our follow up questions. Is this now a bribe game as people in my are say it is. We also found there is incorrect amounts on our account that the municipality do not want to correct. So what to do? Go see a lawyer? Bribe Sibusiwe like every person in my area say to do? Or just keep on going up and down for service. My meter run like mad if I open one tap and this indicate the meter is not correct and needs to be replaced. Pathetic service from the water department of metsimaholo!!!!!!!!!
1 reviews | Active since Jan 2020
Metsimaholo Municipality are permanently offline. I don't receive my accounts. They are deducting money from the previous owner 's account that is in credit and I am paying my account, getting the amounts by phoning the municipality. So they are getting double the money for one house. I want a pre-paid meter which they don't have stock.
1 reviews | Active since Jan 2020
Metsimaholo Municipality are permanently offline. I don't receive my accounts. They are deducting money from the previous owner 's account that is in credit and I am paying my account, getting the amounts by phoning the municipality. So they are getting double the money for one house. I want a pre-paid meter which they don't have stock.
1 reviews | Active since Jan 2020
I'm not sure if Helo Peter is able to assist however, based on my previous review regarding the prepaid electricity. Today we purchased R800-00 worth of electricity and received a mere 373.10kwh, wow! An entire R400-00 missing? Oh my me. What's happening to our beautiful country?
1 reviews | Active since Jan 2020
I'm not sure if Helo Peter is able to assist however, based on my previous review regarding the prepaid electricity. Today we purchased R800-00 worth of electricity and received a mere 373.10kwh, wow! An entire R400-00 missing? Oh my me. What's happening to our beautiful country?
1 reviews | Active since Jan 2020
No Service delivery! Weeks of no refuse collection! No road maintenance! There account management is a scam! Your account billing for the month is always late and then then give you a letter that you owe them because you are behind on payment when you barely received the account's billing. That letter they send, comes on the 15th of the month, demanding pay on the 23 of the SAME MONTH or they cut off the power. Make a payment on the 23rd and the power is still cut of because 'Its not showing in our system'. Show them proof of payment and they still say 'Its not showing in our system so we can't help you.' Ask them what they can do today to get my power back....'Just bring proof of payment'. THAT I ALREADY JUST SHOWED THEM!!! Useless!
1 reviews | Active since Jan 2020
No Service delivery! Weeks of no refuse collection! No road maintenance! There account management is a scam! Your account billing for the month is always late and then then give you a letter that you owe them because you are behind on payment when you barely received the account's billing. That letter they send, comes on the 15th of the month, demanding pay on the 23 of the SAME MONTH or they cut off the power. Make a payment on the 23rd and the power is still cut of because 'Its not showing in our system'. Show them proof of payment and they still say 'Its not showing in our system so we can't help you.' Ask them what they can do today to get my power back....'Just bring proof of payment'. THAT I ALREADY JUST SHOWED THEM!!! Useless!
1 reviews | Active since Jan 2020
Free State Province embarked on Operation Vala Zonke (fixing potholes) sometime in August 2022.This campaign was aimed at closing all potholes on the roads and curb fatalities. The operation went on for a week of two, since then it has been quite yet we are travelling on dangerous roads. There is a huge pothole (not even a pothole anymore but excavation) on the road from Vaalpark joining R59 to Vereeniging and Meyerton. That pothole has been there for years and not attended to. It is even worse in rainy days because it get filled with rain water and become invisible. On the same curve before the bridge, there are small deep potholes that become invisible when it rains and becomes a hazard to motorists and cause of damage to vehicles. We urge municipality to speed up the closure of those potholes because they are very dangerous and unsafe. Let us not wait for people to die then we put actions into place. Loss of one life due to bad road conditions is too many. Let us be proactive rather than being reactive. As we embark on the vehicle safety campaign, let closure of potholes be the first action to be urgently addressed. We humbly request.
1 reviews | Active since Jan 2020
Free State Province embarked on Operation Vala Zonke (fixing potholes) sometime in August 2022.This campaign was aimed at closing all potholes on the roads and curb fatalities. The operation went on for a week of two, since then it has been quite yet we are travelling on dangerous roads. There is a huge pothole (not even a pothole anymore but excavation) on the road from Vaalpark joining R59 to Vereeniging and Meyerton. That pothole has been there for years and not attended to. It is even worse in rainy days because it get filled with rain water and become invisible. On the same curve before the bridge, there are small deep potholes that become invisible when it rains and becomes a hazard to motorists and cause of damage to vehicles. We urge municipality to speed up the closure of those potholes because they are very dangerous and unsafe. Let us not wait for people to die then we put actions into place. Loss of one life due to bad road conditions is too many. Let us be proactive rather than being reactive. As we embark on the vehicle safety campaign, let closure of potholes be the first action to be urgently addressed. We humbly request.
1 reviews | Active since Jan 2020
I sold my house last year November 21 and it's was transferred 25th if January 22. I calling every 3 day, sent emails every day, my bookkeeper calling too but they still not paid my overpaid money back about 5 month. They confirmed to pay next week but this is never happen since 8 month.
1 reviews | Active since Jan 2020
I sold my house last year November 21 and it's was transferred 25th if January 22. I calling every 3 day, sent emails every day, my bookkeeper calling too but they still not paid my overpaid money back about 5 month. They confirmed to pay next week but this is never happen since 8 month.
1 reviews | Active since Jan 2020
I have approached the Metsimaholo municipality for the last 10 years to fix the potholes on only two roads in the Sasolburg district...Sandrivier Rd and Colenso Street. I have retained all email correspondence with the municipality over the years...None of my emails received any attention..there was not even an explanation for this nonchalance. Residents are paying their rates and taxes and over and above this...fixing the roads with their own monies. Its deplorable and disrespectful what the municipality is doing to the residents. These roads have become dangerous to drive on making it a safety hazard to drive on...more so when it rains. Residents have punctured tyres on these roads which were reported to the municipality...all we receive is Silence. Will there be any response from the municipality after 10 years of correspondence?
1 reviews | Active since Jan 2020
I have approached the Metsimaholo municipality for the last 10 years to fix the potholes on only two roads in the Sasolburg district...Sandrivier Rd and Colenso Street. I have retained all email correspondence with the municipality over the years...None of my emails received any attention..there was not even an explanation for this nonchalance. Residents are paying their rates and taxes and over and above this...fixing the roads with their own monies. Its deplorable and disrespectful what the municipality is doing to the residents. These roads have become dangerous to drive on making it a safety hazard to drive on...more so when it rains. Residents have punctured tyres on these roads which were reported to the municipality...all we receive is Silence. Will there be any response from the municipality after 10 years of correspondence?
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