MS
monroe shock absorbers
Unclaimed Business
MS
monroe shock absorbers
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About monroe shock absorbers
monroe shock absorbers has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked monroe shock absorbers across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEU
Eric U
1 reviews | Active since Jan 2020
18 Jul 2025, 09:12
Pathetic aftersales
Pathetic after sales. Please change Your name to "No more aftersales No more". They don’t seem to need sales anymore. Make false promises and don’t even stick to it. Most companies have air freight but not Monroe they rather keep you waiting. How nice it would be to work for a company that does not need sales. After 10 months I had no choice to replace it with RAW shocks. Think twice before fitting Monroe chocks as aftersales does not exist.
Helpful (0)
|Replies (0)EU
Eric U
1 reviews | Active since Jan 2020
18 Jul 2025, 09:12
Pathetic aftersales
Pathetic after sales. Please change Your name to "No more aftersales No more". They don’t seem to need sales anymore. Make false promises and don’t even stick to it. Most companies have air freight but not Monroe they rather keep you waiting. How nice it would be to work for a company that does not need sales. After 10 months I had no choice to replace it with RAW shocks. Think twice before fitting Monroe chocks as aftersales does not exist.
0
Replies (0)AV
Andre V
1 reviews | Active since Jan 2020
8 Jan 2025, 10:15
Monroe Shocks
Currently struggle with Monroe Shocks on my Ford Focus. Drive like a brick, VERY hard and Cluck sound. Not getting a answer regarding the problem, took it back 5+ times even took it to Supa Quick. Really not happy with these shocks, drove the car from new, At this stage it is costing me more money to try and get an answer for the rough ride.
Helpful (0)
|Replies (0)AV
Andre V
1 reviews | Active since Jan 2020
8 Jan 2025, 10:15
Monroe Shocks
Currently struggle with Monroe Shocks on my Ford Focus. Drive like a brick, VERY hard and Cluck sound. Not getting a answer regarding the problem, took it back 5+ times even took it to Supa Quick. Really not happy with these shocks, drove the car from new, At this stage it is costing me more money to try and get an answer for the rough ride.
0
Replies (0)N
Nicky
1 reviews | Active since Jan 2020
27 Dec 2024, 14:54
Monroe Shocks - AVOID BUYING AT ALL COSTS.
Where to begin...! Lets start with this AVOID BUYING AT ANY AND ALL COSTS. In February 2024 I purchased a 2012 Toyota Aygo 1.0 as my daily driver. I took the vehicle for a shock absorber test at Tyre Mart in Alens Nek at the end of March 2024. The test results was that both the front shocks needs to be replaced. And so the journey began, I searched for good quality shock absorbers and came across Monroe Shock Absorbers, who on their website claim "Choose Quality That Endures" and they have a 5 Year Warranty this is on the very 1st page as their website opens. Yeah RIGHT, what a total and utter nonsense. Well on the 09th of April 2024 the front shocks was replaced with Monroe Shocks and also their Top shock mountings, this all was done by a QUALIFIED AND EXPERIENCED Motor Vehicle Mechanic who does this as part of their daily routine (and yes the shocks are the right type of shock etc for the Toyota Aygo, we made sure of this) as it costs a SMALL Fortune! Guess what I took the same vehicle today to Tyre Mart at Alens Nek just to see if everything is still in good order and if I need to replace the Back shocks as this is my daily driver in which my Family drives in with me. To my absolute disgust the BRAND New shocks of Monroe which was installed professionally in April is sitting at 42% Left and 46% right. The two back shocks which in 12 YEARS have not been replaced as all is still at 56% Left and 58% Right. This is disgusting Monroe, there was nothing wrong with my hard earned money which cost my a small fortune when I purchased your shocks which you claim is "Choose Quality That Endures", but your product does not even last 8 Months!!!!!!!!! how on this green earth do you get 5 Years!!!!!!!!!!!!!! PLASE AVOID BUYING MONROE SHOCKS THEIR QUALITY IS USELESS THEY WILL HAPPILY TAKE YOUR MONEY ON THEIR EMPTY PROMISES WHICH IS NOT EVEN WORTH THE PAPER IT IS PRINTED ON!!!!!!!!! DON'T BUY ADVOID AT ALL COST
Helpful (0)
|Replies (0)N
Nicky
1 reviews | Active since Jan 2020
27 Dec 2024, 14:54
Monroe Shocks - AVOID BUYING AT ALL COSTS.
Where to begin...! Lets start with this AVOID BUYING AT ANY AND ALL COSTS. In February 2024 I purchased a 2012 Toyota Aygo 1.0 as my daily driver. I took the vehicle for a shock absorber test at Tyre Mart in Alens Nek at the end of March 2024. The test results was that both the front shocks needs to be replaced. And so the journey began, I searched for good quality shock absorbers and came across Monroe Shock Absorbers, who on their website claim "Choose Quality That Endures" and they have a 5 Year Warranty this is on the very 1st page as their website opens. Yeah RIGHT, what a total and utter nonsense. Well on the 09th of April 2024 the front shocks was replaced with Monroe Shocks and also their Top shock mountings, this all was done by a QUALIFIED AND EXPERIENCED Motor Vehicle Mechanic who does this as part of their daily routine (and yes the shocks are the right type of shock etc for the Toyota Aygo, we made sure of this) as it costs a SMALL Fortune! Guess what I took the same vehicle today to Tyre Mart at Alens Nek just to see if everything is still in good order and if I need to replace the Back shocks as this is my daily driver in which my Family drives in with me. To my absolute disgust the BRAND New shocks of Monroe which was installed professionally in April is sitting at 42% Left and 46% right. The two back shocks which in 12 YEARS have not been replaced as all is still at 56% Left and 58% Right. This is disgusting Monroe, there was nothing wrong with my hard earned money which cost my a small fortune when I purchased your shocks which you claim is "Choose Quality That Endures", but your product does not even last 8 Months!!!!!!!!! how on this green earth do you get 5 Years!!!!!!!!!!!!!! PLASE AVOID BUYING MONROE SHOCKS THEIR QUALITY IS USELESS THEY WILL HAPPILY TAKE YOUR MONEY ON THEIR EMPTY PROMISES WHICH IS NOT EVEN WORTH THE PAPER IT IS PRINTED ON!!!!!!!!! DON'T BUY ADVOID AT ALL COST
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 May 2024, 14:09
Monroe no sales!
Monroe shock absorbers need to change their name to no more no more. They don’t seem to need sales anymore. Ordered shocks in March and still waiting. Make false promises when they coming and don’t even stick to it. Most companies have air freight but not Monroe they rather keep you waiting. How nice it would be to work for a company that does not need sales.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 May 2024, 14:09
Monroe no sales!
Monroe shock absorbers need to change their name to no more no more. They don’t seem to need sales anymore. Ordered shocks in March and still waiting. Make false promises when they coming and don’t even stick to it. Most companies have air freight but not Monroe they rather keep you waiting. How nice it would be to work for a company that does not need sales.
0
Replies (0)CV
Christiaan V
1 reviews | Active since Jan 2020
10 Jan 2024, 09:29
monroe shocks
i brought new shocks for my hyundai i20 2013 8 months ago and then the left shock was climbing off from the pressed in rubber and then when i wanted to report it they told me it is not the correct shocks for my car which i dont understand because they give you new shocks once you supply youre vin number and then when i phoned the offices i get told there is no one to help me because there is only one person that handles it and everytime i phone back he is on leave
Helpful (0)
|Replies (0)CV
Christiaan V
1 reviews | Active since Jan 2020
10 Jan 2024, 09:29
monroe shocks
i brought new shocks for my hyundai i20 2013 8 months ago and then the left shock was climbing off from the pressed in rubber and then when i wanted to report it they told me it is not the correct shocks for my car which i dont understand because they give you new shocks once you supply youre vin number and then when i phoned the offices i get told there is no one to help me because there is only one person that handles it and everytime i phone back he is on leave
0
Replies (0)SK
Shaakira K
1 reviews | Active since Jan 2020
17 Oct 2023, 16:00
Monroe shocks are incorrect in their catalogue
Would not recommend to anyone On 6th June I had a new set of Monroe shocks fitted front and back with new shock mountings at a superquick(their service was superb) I noticed the car was floating on the road and the tracking seemed to be off. I thought maybe the shocks needed to settle and continued driving. Car was very unstable on corners and open road. I went to super quick to check the alignment which was fine. After making a call to a Monroe reseller to enquire about possible problems and solutions it came to light that it had happened before on other polo's the same model as mine. I had to buy new shocks due to the car being unstable on the road. I took the Monroe shocks back to the original super quick and asked the manager to get the rep to contact me. It is now 3 weeks later and no response from Monroe. Very disappointing and expensive exercise. Would not recommend to anyone.
Helpful (0)
|Replies (0)SK
Shaakira K
1 reviews | Active since Jan 2020
17 Oct 2023, 16:00
Monroe shocks are incorrect in their catalogue
Would not recommend to anyone On 6th June I had a new set of Monroe shocks fitted front and back with new shock mountings at a superquick(their service was superb) I noticed the car was floating on the road and the tracking seemed to be off. I thought maybe the shocks needed to settle and continued driving. Car was very unstable on corners and open road. I went to super quick to check the alignment which was fine. After making a call to a Monroe reseller to enquire about possible problems and solutions it came to light that it had happened before on other polo's the same model as mine. I had to buy new shocks due to the car being unstable on the road. I took the Monroe shocks back to the original super quick and asked the manager to get the rep to contact me. It is now 3 weeks later and no response from Monroe. Very disappointing and expensive exercise. Would not recommend to anyone.
0
Replies (0)VN
Vuyo N
1 reviews | Active since Jan 2020
10 Aug 2022, 13:09
Monroe and Midas Waterval Rustenburg will give you a good fingering
I wrote in regarding Monroe shock absorbers, Midas Waterval, and the rep Michael who just chose to give me the finger, after I was given the 2 left shocks and made to pay again for the right side shock. No word from him just the lady who assisted and advised that it’s a no go from Monroe. No call from Monroe, or the rep just a cold hard middle finger, saying you bought it, we might have put in the wrong product in the box but you bought it, thanks for your money here is no service. This really puts a really sour taste in my mouth as I feel robbed and you guys are just laughing it off.
Helpful (0)
|Replies (0)VN
Vuyo N
1 reviews | Active since Jan 2020
10 Aug 2022, 13:09
Monroe and Midas Waterval Rustenburg will give you a good fingering
I wrote in regarding Monroe shock absorbers, Midas Waterval, and the rep Michael who just chose to give me the finger, after I was given the 2 left shocks and made to pay again for the right side shock. No word from him just the lady who assisted and advised that it’s a no go from Monroe. No call from Monroe, or the rep just a cold hard middle finger, saying you bought it, we might have put in the wrong product in the box but you bought it, thanks for your money here is no service. This really puts a really sour taste in my mouth as I feel robbed and you guys are just laughing it off.
0
Replies (0)VN
Vuyo N
1 reviews | Active since Jan 2020
4 Aug 2022, 13:43
Monroe gives me the bumpy finger
I recently bought my Monroe shocks for my Honda Civic 1.5 2004, from Discount Midas Waterval, parts no. 16471 and 16472. I took the parts went home to fit. Firstly the holes on the shocks for the bolts are smaller than the Honda’s original bolt, so you always have to make the hole bigger first and fit the bolt to make sure that it goes through. We prepped the holes and than discovered that we were given 2 left shocks. We fitted the left shock and the next day went back to Midas to inform them of this incorrect part. Manager refused to hear me out because we had altered the shock by making the whole slightly bigger. I informed him that yes we altered the part but I didn’t think I would be given to left shocks, I asked that we share this mistake and if he cannot take the shock back he atleast give me a discount on another shock, since I needed the right shock. He told me I must speak to Monroe it’s not their fault and that you guys would never accept the shock I wanted to return, and it didn’t matter that I was given the wrong shock even though the box says it’s a right side shock. The salesperson gave me a R200 discount on the 3rd shock that I had to purchase and sent me along. I would like to get a response from Monroe or you he agent as to how do we proceed with this. I left the shock at the shop and went home. I was told an agent would contact me and give me a verdict. This was on the 27th July. The rep from Monroe (Michael) has on the 4th of August 2022, said No! can’t help. I really feel cheated Regards Vuyo Ndandani 0745375137 ndandanivuyo@yahoo.com
Helpful (0)
|Replies (0)VN
Vuyo N
1 reviews | Active since Jan 2020
4 Aug 2022, 13:43
Monroe gives me the bumpy finger
I recently bought my Monroe shocks for my Honda Civic 1.5 2004, from Discount Midas Waterval, parts no. 16471 and 16472. I took the parts went home to fit. Firstly the holes on the shocks for the bolts are smaller than the Honda’s original bolt, so you always have to make the hole bigger first and fit the bolt to make sure that it goes through. We prepped the holes and than discovered that we were given 2 left shocks. We fitted the left shock and the next day went back to Midas to inform them of this incorrect part. Manager refused to hear me out because we had altered the shock by making the whole slightly bigger. I informed him that yes we altered the part but I didn’t think I would be given to left shocks, I asked that we share this mistake and if he cannot take the shock back he atleast give me a discount on another shock, since I needed the right shock. He told me I must speak to Monroe it’s not their fault and that you guys would never accept the shock I wanted to return, and it didn’t matter that I was given the wrong shock even though the box says it’s a right side shock. The salesperson gave me a R200 discount on the 3rd shock that I had to purchase and sent me along. I would like to get a response from Monroe or you he agent as to how do we proceed with this. I left the shock at the shop and went home. I was told an agent would contact me and give me a verdict. This was on the 27th July. The rep from Monroe (Michael) has on the 4th of August 2022, said No! can’t help. I really feel cheated Regards Vuyo Ndandani 0745375137 ndandanivuyo@yahoo.com
0
Replies (0)