TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
mooiste meisie has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked mooiste meisie across 15 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I accidentally made a duplicate order and paid for the items. I immediately saw my mistake and emailed them to cancel the order and asked to be refunded. I also phoned them several times with no answer and left messages to please cancel the order. I also send a whatsapp a couple of days prior to collection from them. They delivered anyway via courier. Had to pay a courier service out of my own pocket to return the duplicate parcel.
1 reviews | Active since Jan 2020
I accidentally made a duplicate order and paid for the items. I immediately saw my mistake and emailed them to cancel the order and asked to be refunded. I also phoned them several times with no answer and left messages to please cancel the order. I also send a whatsapp a couple of days prior to collection from them. They delivered anyway via courier. Had to pay a courier service out of my own pocket to return the duplicate parcel.
1 reviews | Active since Jan 2020
Get your color chart right, your customer service sucks, you have a great product but the costomer service is 0%, and then you have to think a hour to not give a answer
1 reviews | Active since Jan 2020
Get your color chart right, your customer service sucks, you have a great product but the costomer service is 0%, and then you have to think a hour to not give a answer
1 reviews | Active since Jan 2020
For 6 weeks now, I have been trying to find an agent. You connect with them but honestly the agents does not really go out of their way. I am so so dissapointed. I tried it at my froends house but her colour was off. All I wanted was an agent to assist me in Pretoria. So over it. They clearly feel in this time where thousands of competitors are available, one more client doesnt matter. Its a shame!
1 reviews | Active since Jan 2020
For 6 weeks now, I have been trying to find an agent. You connect with them but honestly the agents does not really go out of their way. I am so so dissapointed. I tried it at my froends house but her colour was off. All I wanted was an agent to assist me in Pretoria. So over it. They clearly feel in this time where thousands of competitors are available, one more client doesnt matter. Its a shame!
1 reviews | Active since Jan 2020
Not worth it. Money wasted. I read the reviews about the horrible delivery and that your order just doesn't show up, so Ive been trying to talk to all the agents I could possibly find. 99% of them doesn't have stock. They don't answer, they leave you on read. They sold me the wrong shade but there is basically NO RETURN policy. The shades online are not close to accurate. The agents take HOURS ON HOURS to respond and when they actually do they leave you on read when you ask for the adrress so you can pick up!! The coverage is not as marketed, you need to apply it HORRIBLY THICK to get the "full coverage" they market. The products will never be worth it. It's awful all around
1 reviews | Active since Jan 2020
Not worth it. Money wasted. I read the reviews about the horrible delivery and that your order just doesn't show up, so Ive been trying to talk to all the agents I could possibly find. 99% of them doesn't have stock. They don't answer, they leave you on read. They sold me the wrong shade but there is basically NO RETURN policy. The shades online are not close to accurate. The agents take HOURS ON HOURS to respond and when they actually do they leave you on read when you ask for the adrress so you can pick up!! The coverage is not as marketed, you need to apply it HORRIBLY THICK to get the "full coverage" they market. The products will never be worth it. It's awful all around
1 reviews | Active since Jan 2020
I love the mooiste meisie products and wanted to sell them myself but the people on the WhatsApp chats are not very friendly. This made me unsure to become an agent for them. The requirements to become an agent is also very hard to achieve if you are only starting out.
1 reviews | Active since Jan 2020
I love the mooiste meisie products and wanted to sell them myself but the people on the WhatsApp chats are not very friendly. This made me unsure to become an agent for them. The requirements to become an agent is also very hard to achieve if you are only starting out.
1 reviews | Active since Jan 2020
I would not even give a rating. My experience all times ordering has been a nightmare. The product is not what is advertised and if i was able to post photos on this platform i would post all the photos of what these products are actually like and the effect on your skin. I would also post my experience with their head office which seriously needs new management. DEFINTELY FALSE ADVERTISING. They make up a million excuses, and cannot give answers. They don't even try do damage control, their response is "Sorry no refunds or exchanges" - that is what upset me the most. This should definitely not be app**** to your skin at all. i am still waiting for answers. ALSO- Bad packaging that leaks, can't read anything on the labels, the product separates from itself and on the face, the contour stick leaks and also sticks to your face it does not blend well - whatever is being advertised on tiktok and social media is not the product that is being sold and if it is - confusing because all times iv ordered i thought it was a production failure but has been the same every time. They tell me they recently changed their production after i used this as an excuse for them but then they couldn't tell me when they changed their formula. One bad experience and excuse after the next. Reading these reviews i see this is common with them.
1 reviews | Active since Jan 2020
I would not even give a rating. My experience all times ordering has been a nightmare. The product is not what is advertised and if i was able to post photos on this platform i would post all the photos of what these products are actually like and the effect on your skin. I would also post my experience with their head office which seriously needs new management. DEFINTELY FALSE ADVERTISING. They make up a million excuses, and cannot give answers. They don't even try do damage control, their response is "Sorry no refunds or exchanges" - that is what upset me the most. This should definitely not be app**** to your skin at all. i am still waiting for answers. ALSO- Bad packaging that leaks, can't read anything on the labels, the product separates from itself and on the face, the contour stick leaks and also sticks to your face it does not blend well - whatever is being advertised on tiktok and social media is not the product that is being sold and if it is - confusing because all times iv ordered i thought it was a production failure but has been the same every time. They tell me they recently changed their production after i used this as an excuse for them but then they couldn't tell me when they changed their formula. One bad experience and excuse after the next. Reading these reviews i see this is common with them.
1 reviews | Active since Jan 2020
I recently purchased the transfer proof foundation, and it actually burned myself skin so badly that I am peeling. My agent is amazing and trying everything ro help me. But head office is just pulling up shoulders saying it's my skincare routine, hormones or medication. I do not use medication, no hormone problem and I haven't changed my skincare since 2007. Prior to mooiste meisie my skin was perfect, even though I have used their Matt foundation. But using the transfer proof once, it was just a very painful experience, burning,redness, excess oil and makeup separation. I have sent through all pictures to my agent, and Head office is just not concerned. This is really very sad to know that their clients actually means nothing to them.
1 reviews | Active since Jan 2020
I recently purchased the transfer proof foundation, and it actually burned myself skin so badly that I am peeling. My agent is amazing and trying everything ro help me. But head office is just pulling up shoulders saying it's my skincare routine, hormones or medication. I do not use medication, no hormone problem and I haven't changed my skincare since 2007. Prior to mooiste meisie my skin was perfect, even though I have used their Matt foundation. But using the transfer proof once, it was just a very painful experience, burning,redness, excess oil and makeup separation. I have sent through all pictures to my agent, and Head office is just not concerned. This is really very sad to know that their clients actually means nothing to them.
1 reviews | Active since Jan 2020
I have never come across a foundation that does what they promise it would do. The Extreme Coverage is absolutely amazing. I bought through an agent and the transaction went so smooth. My first purchase was the makeup and after that I ordered the Mooiste Meisie skincare to compliment the makeup. Again.... THE BEST! I can not recommend Mooiste Meisie high enough to other people.
1 reviews | Active since Jan 2020
I have never come across a foundation that does what they promise it would do. The Extreme Coverage is absolutely amazing. I bought through an agent and the transaction went so smooth. My first purchase was the makeup and after that I ordered the Mooiste Meisie skincare to compliment the makeup. Again.... THE BEST! I can not recommend Mooiste Meisie high enough to other people.
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