NC
National Consumer Commission
Unclaimed Business
Government & Ombudsman Services|1.7|29 Reviews (last 12 months)|This business does not respond to reviews
NC
National Consumer Commission
Unclaimed Business
29 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-87
Recommended: Unlikely
Review Distribution
1.7|29 Reviews
May '25 - Apr '26
5(13.8%)
4(3.5%)
3(3.5%)
2(0%)
1(79.3%)
5(13.8%)
4(3.5%)
3(3.5%)
2(0%)
1(79.3%)
Frequently Asked Questions About National Consumer Commission
National Consumer Commission has a TrustIndex of 0 out of 10 on Hellopeter, based on 29 reviews in the last 12 months. Hellopeter has tracked National Consumer Commission across 178 total reviews. How is the TrustIndex calculated? →
Recent reviews (29)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKK
Keamogetswe K
1 reviews | Active since Jan 2020
13 Mar 2026, 05:08
Unresolved case
Dear First National Bank Support Team, I hope this message finds you well. I am writing to formally follow up on a case that I opened with FNB in September 2025. It has now been approximately seven months, and I have not yet received any feedback or resolution regarding the matter. I kindly request an update on the status of my case and would appreciate it if this matter could be attended to as soon as possible. The long delay has caused concern, and I would like to understand the progress being made toward resolving the issue. Please advise on the current status of my case and the next steps, if any information is required from my side to assist with the process. Thank you for your attention to this matter. I look forward to your prompt response. Kind regards, Keamogetswe Matseoane
Helpful (0)
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Keamogetswe K
1 reviews | Active since Jan 2020
13 Mar 2026, 05:08
Unresolved case
Dear First National Bank Support Team, I hope this message finds you well. I am writing to formally follow up on a case that I opened with FNB in September 2025. It has now been approximately seven months, and I have not yet received any feedback or resolution regarding the matter. I kindly request an update on the status of my case and would appreciate it if this matter could be attended to as soon as possible. The long delay has caused concern, and I would like to understand the progress being made toward resolving the issue. Please advise on the current status of my case and the next steps, if any information is required from my side to assist with the process. Thank you for your attention to this matter. I look forward to your prompt response. Kind regards, Keamogetswe Matseoane
0
Replies (0)DC
Dalton C
1 reviews | Active since Jan 2020
11 Mar 2026, 10:24
National Consumer Commission does not serve the people of South Africa
Logged a report / claim against a Car Dealership after going through MIOSA ( Motor Industry Ombudsman) logged a complain in OCTOBER 2024, i have only been provided a reference number and as of MARCH 2026 i have requested MULTIPLE times for an update on the matter, yet my emails to Ms Francina Phogole have gone unanswered. Just another **** service brought to you by the Government of South Africa.
Helpful (0)
|Replies (0)DC
Dalton C
1 reviews | Active since Jan 2020
11 Mar 2026, 10:24
National Consumer Commission does not serve the people of South Africa
Logged a report / claim against a Car Dealership after going through MIOSA ( Motor Industry Ombudsman) logged a complain in OCTOBER 2024, i have only been provided a reference number and as of MARCH 2026 i have requested MULTIPLE times for an update on the matter, yet my emails to Ms Francina Phogole have gone unanswered. Just another **** service brought to you by the Government of South Africa.
0
Replies (0)NP
IH
I H
1 reviews | Active since Jan 2020
5 Feb 2026, 07:00
NCC Non-Response: Complaint Ignored for Over 2 Months
I lodged a formal consumer complaint with the National Consumer Commission on 21 November 2025. It has now been over two months with no substantive response. I have followed up multiple times and only received automated emails promising a response within 48 business hours, which never happened. I have since escalated the matter by emailing NCC again and copying the DTIC and ICASA, yet still received no response. This lack of communication and follow-through is extremely concerning for a statutory body responsible for consumer protection. Consumers rely on the NCC when large companies fail to act fairly — but in this case, the NCC itself has failed to engage. I am documenting this publicly due to continued silence and lack of accountability.
Helpful (0)
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I H
1 reviews | Active since Jan 2020
5 Feb 2026, 07:00
NCC Non-Response: Complaint Ignored for Over 2 Months
I lodged a formal consumer complaint with the National Consumer Commission on 21 November 2025. It has now been over two months with no substantive response. I have followed up multiple times and only received automated emails promising a response within 48 business hours, which never happened. I have since escalated the matter by emailing NCC again and copying the DTIC and ICASA, yet still received no response. This lack of communication and follow-through is extremely concerning for a statutory body responsible for consumer protection. Consumers rely on the NCC when large companies fail to act fairly — but in this case, the NCC itself has failed to engage. I am documenting this publicly due to continued silence and lack of accountability.
0
Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
3 Feb 2026, 09:11
No response
My case was submitted, but I have not received any acknowledgement or response to date. This lack of communication has been disappointing.”
Helpful (0)
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Keamogetswe K
1 reviews | Active since Jan 2020
3 Feb 2026, 09:11
No response
My case was submitted, but I have not received any acknowledgement or response to date. This lack of communication has been disappointing.”
0
Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
30 Jan 2026, 09:17
No response
I didn’t get any response regarding my case , it’s a week now
Helpful (0)
|Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
30 Jan 2026, 09:17
No response
I didn’t get any response regarding my case , it’s a week now
0
Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
20 Jan 2026, 09:09
“Complaint Against FNB – Withholding of Funds After Account Closure”
Dear FNB Business Banking Team, I trust this email finds you well. I am writing to formally raise my concern regarding the closure of my business account, which has been inactive since 02 September 2025. I am now approaching five months without receiving any clear or valid feedback on the status of my case. Despite multiple follow-ups on my part, I continue to receive the same response stating that the matter is “still under investigation.” Unfortunately, no timelines, progress updates, or explanations have been provided. There has also been no proactive communication or follow-up from your side to keep me informed of what is happening. As a business owner, this prolonged silence and lack of transparency has significantly affected my operations and finances. I expect a professional level of service, clear communication, and reasonable turnaround times—especially for a matter of this seriousness. I kindly request the following: • A clear update on the current status of my case • The reason for the prolonged delay • A realistic timeline for resolution I would appreciate urgent attention to this matter, as the continued lack of feedback is both concerning and unacceptable. I look forward to your prompt response and a resolution as soon as possible. Kind regards, Keamogetswe Matseoane Case number: 20253249456
Helpful (0)
|Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
20 Jan 2026, 09:09
“Complaint Against FNB – Withholding of Funds After Account Closure”
Dear FNB Business Banking Team, I trust this email finds you well. I am writing to formally raise my concern regarding the closure of my business account, which has been inactive since 02 September 2025. I am now approaching five months without receiving any clear or valid feedback on the status of my case. Despite multiple follow-ups on my part, I continue to receive the same response stating that the matter is “still under investigation.” Unfortunately, no timelines, progress updates, or explanations have been provided. There has also been no proactive communication or follow-up from your side to keep me informed of what is happening. As a business owner, this prolonged silence and lack of transparency has significantly affected my operations and finances. I expect a professional level of service, clear communication, and reasonable turnaround times—especially for a matter of this seriousness. I kindly request the following: • A clear update on the current status of my case • The reason for the prolonged delay • A realistic timeline for resolution I would appreciate urgent attention to this matter, as the continued lack of feedback is both concerning and unacceptable. I look forward to your prompt response and a resolution as soon as possible. Kind regards, Keamogetswe Matseoane Case number: 20253249456
0
Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
16 Jan 2026, 10:07
Business account unhold
Dear FNB Business Banking Team, I trust this email finds you well. I am writing to formally raise my concern regarding the closure of my business account, which has been inactive since 02 September 2025. I am now approaching five months without receiving any clear or valid feedback on the status of my case. Despite multiple follow-ups on my part, I continue to receive the same response stating that the matter is “still under investigation.” Unfortunately, no timelines, progress updates, or explanations have been provided. There has also been no proactive communication or follow-up from your side to keep me informed of what is happening. As a business owner, this prolonged silence and lack of transparency has significantly affected my operations and finances. I expect a professional level of service, clear communication, and reasonable turnaround times—especially for a matter of this seriousness. I kindly request the following: • A clear update on the current status of my case • The reason for the prolonged delay • A realistic timeline for resolution I would appreciate urgent attention to this matter, as the continued lack of feedback is both concerning and unacceptable. I look forward to your prompt response and a resolution as soon as possible. Kind regards, Keamogetswe Matseoane Case number: 20253249456
Helpful (0)
|Replies (0)KK
Keamogetswe K
1 reviews | Active since Jan 2020
16 Jan 2026, 10:07
Business account unhold
Dear FNB Business Banking Team, I trust this email finds you well. I am writing to formally raise my concern regarding the closure of my business account, which has been inactive since 02 September 2025. I am now approaching five months without receiving any clear or valid feedback on the status of my case. Despite multiple follow-ups on my part, I continue to receive the same response stating that the matter is “still under investigation.” Unfortunately, no timelines, progress updates, or explanations have been provided. There has also been no proactive communication or follow-up from your side to keep me informed of what is happening. As a business owner, this prolonged silence and lack of transparency has significantly affected my operations and finances. I expect a professional level of service, clear communication, and reasonable turnaround times—especially for a matter of this seriousness. I kindly request the following: • A clear update on the current status of my case • The reason for the prolonged delay • A realistic timeline for resolution I would appreciate urgent attention to this matter, as the continued lack of feedback is both concerning and unacceptable. I look forward to your prompt response and a resolution as soon as possible. Kind regards, Keamogetswe Matseoane Case number: 20253249456
0
Replies (0)