NI
Nuvo Italia
Unclaimed Business
NI
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Nuvo Italia
Nuvo Italia has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Nuvo Italia across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Buselaphi M
1 reviews | Active since Jan 2020
24 Oct 2025, 06:46
Best quality couches
I bought couches from them in 2015. To this day, they are strong, never list color, just as beautiful as I bought them 10 years later. I'm shopping for a new set, I'm going back
Helpful (0)
|Replies (0)BM
Buselaphi M
1 reviews | Active since Jan 2020
24 Oct 2025, 06:46
Best quality couches
I bought couches from them in 2015. To this day, they are strong, never list color, just as beautiful as I bought them 10 years later. I'm shopping for a new set, I'm going back
0
Replies (0)BM
Buselaphi M
1 reviews | Active since Jan 2020
23 Oct 2025, 15:39
Quality products
Best quality couches. Bought couches in 2015, they are still strong, same color. I am actually going back to get new set
Helpful (0)
|Replies (0)BM
Buselaphi M
1 reviews | Active since Jan 2020
23 Oct 2025, 15:39
Quality products
Best quality couches. Bought couches in 2015, they are still strong, same color. I am actually going back to get new set
0
Replies (0)ND
Natalie D
1 reviews | Active since Jan 2020
3 Sept 2024, 18:59
Just Brilliant!!
Absolutely superb service. Placed an order on Sunday night and received it on Tuesday. Excellent communication and constant updates. And most importantly a really great product at a great price. Couldn't be happier.
Helpful (0)
|Replies (0)ND
Natalie D
1 reviews | Active since Jan 2020
3 Sept 2024, 18:59
Just Brilliant!!
Absolutely superb service. Placed an order on Sunday night and received it on Tuesday. Excellent communication and constant updates. And most importantly a really great product at a great price. Couldn't be happier.
0
Replies (0)KM
Katya M
1 reviews | Active since Jan 2020
19 Dec 2023, 23:34
********** product, bad customer service and ghosted
I purchased an office chair that had “great reviews” for comfort. I received and assembled the chair only the find out the backrest protrudes to poke and hurt me badly to the point it's unusable whatsoever. I emailed them, they said I probably assembled it badly (funny thing is that backrest is the one piece of the chair that comes as is and doesn't require to be assembled. Then they just ghosted me. So now I use the grey Clio office chair in the corner to keep my bags on instead of the floor. Well worth R1400, right? 😂 even more funny is the the communication I receive awhile after was a promotion giving me 5% off as a special offer. No thanks nuvio Italia, I'm not into paying for pain and torure.
Helpful (0)
|Replies (0)KM
Katya M
1 reviews | Active since Jan 2020
19 Dec 2023, 23:34
********** product, bad customer service and ghosted
I purchased an office chair that had “great reviews” for comfort. I received and assembled the chair only the find out the backrest protrudes to poke and hurt me badly to the point it's unusable whatsoever. I emailed them, they said I probably assembled it badly (funny thing is that backrest is the one piece of the chair that comes as is and doesn't require to be assembled. Then they just ghosted me. So now I use the grey Clio office chair in the corner to keep my bags on instead of the floor. Well worth R1400, right? 😂 even more funny is the the communication I receive awhile after was a promotion giving me 5% off as a special offer. No thanks nuvio Italia, I'm not into paying for pain and torure.
0
Replies (0)JH
LC
Lucinda C
1 reviews | Active since Jan 2020
30 Aug 2022, 06:09
Fantastic quality furniture and customer service
One of the best customer service I've experienced in a while. We didn't want the hassle of assembling the chest drawer, so the staff at nuvo italia graciously assembled the chest drawer for us at a small added fee. They kept us updated on delivery and made sure we were happy with their services at all time. The quality of the furniture is fantastic! Highly recommend.
Helpful (0)
|Replies (0)LC
Lucinda C
1 reviews | Active since Jan 2020
30 Aug 2022, 06:09
Fantastic quality furniture and customer service
One of the best customer service I've experienced in a while. We didn't want the hassle of assembling the chest drawer, so the staff at nuvo italia graciously assembled the chest drawer for us at a small added fee. They kept us updated on delivery and made sure we were happy with their services at all time. The quality of the furniture is fantastic! Highly recommend.
0
Replies (0)PN
Phindile N
1 reviews | Active since Jan 2020
24 May 2021, 09:15
Refund by Nuvo Italia
I would like to give feedback regarding Nuvo Italia that the matter has been resolved and Nuvo Italia did refund me. I thank you Hellopeter you really assisted me and much appreciated.
Helpful (0)
|Replies (0)PN
Phindile N
1 reviews | Active since Jan 2020
24 May 2021, 09:15
Refund by Nuvo Italia
I would like to give feedback regarding Nuvo Italia that the matter has been resolved and Nuvo Italia did refund me. I thank you Hellopeter you really assisted me and much appreciated.
0
Replies (0)PN
Phindile N
1 reviews | Active since Jan 2020
20 May 2021, 10:19
Defected Goods
I would like to bring to your attention that we have recently bought kitchen chairs at your store that are defected and we requested them to be returned and be fully refunded. To date Nuvo Italia is not willing to refund us due to courier driver that lost bolts and nuts that we packaged and sealed. I'm unsatisfied by the manner in which Nuvo Italia is failing to take accountability for selling the clients products that are of poor quality and are defected on top of that refusing to refund us our money. Their action is unlawful and not in line with the consumer protection act of the constitution of south Africa 1996 Section 56 (b) They are of good quality, in good working order and free of any defects.
Helpful (0)
|Replies (0)PN
Phindile N
1 reviews | Active since Jan 2020
20 May 2021, 10:19
Defected Goods
I would like to bring to your attention that we have recently bought kitchen chairs at your store that are defected and we requested them to be returned and be fully refunded. To date Nuvo Italia is not willing to refund us due to courier driver that lost bolts and nuts that we packaged and sealed. I'm unsatisfied by the manner in which Nuvo Italia is failing to take accountability for selling the clients products that are of poor quality and are defected on top of that refusing to refund us our money. Their action is unlawful and not in line with the consumer protection act of the constitution of south Africa 1996 Section 56 (b) They are of good quality, in good working order and free of any defects.
0
Replies (0)