Pets Jewels SA
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I order rose gold paw ear rings and rose gold paw bracelet. On delivery the bracelet was broken and the pink stone in one of the earrings was detached from the earring and was loose in the package. Order #3529 I sent an email to the email provided but to date have had no response from the supplier. Definitely a NO NO.
1 reviews | Active since Jan 2020
I order rose gold paw ear rings and rose gold paw bracelet. On delivery the bracelet was broken and the pink stone in one of the earrings was detached from the earring and was loose in the package. Order #3529 I sent an email to the email provided but to date have had no response from the supplier. Definitely a NO NO.
1 reviews | Active since Jan 2020
https://youtu.be/YWkRBWPN7zU *I ordered the product on the 8th May 2020 and it arrived on the 25th June 2020. I waited 49 days for my products to arrive. *They sent the products through YunExpress and Buffalo something and the tracking info was not regularly updated. There was also a FastWay sticker on the package .. so I don't know how many courier hands it passed through. *All 3 pairs of earrings arrived. It was an interesting package to unbox as there were so many bad reviews on Hello Peter and on Facebook. I see that the site has since deleted it's Facebook page. Probably due to the amount of bad comments and the amount of people claiming they have reported the page to the authorities. I'm personally not 100% satisfied with the product as it seemed to be a specialised and unique product that I expected to be really special, but I was disappointed because I could have gone to Lovisa and purchased something of better quality for about the same price. Without the 49 day wait. I score this product 16% for quality as only 1 in 6 individual earrings were not faulty.
1 reviews | Active since Jan 2020
https://youtu.be/YWkRBWPN7zU *I ordered the product on the 8th May 2020 and it arrived on the 25th June 2020. I waited 49 days for my products to arrive. *They sent the products through YunExpress and Buffalo something and the tracking info was not regularly updated. There was also a FastWay sticker on the package .. so I don't know how many courier hands it passed through. *All 3 pairs of earrings arrived. It was an interesting package to unbox as there were so many bad reviews on Hello Peter and on Facebook. I see that the site has since deleted it's Facebook page. Probably due to the amount of bad comments and the amount of people claiming they have reported the page to the authorities. I'm personally not 100% satisfied with the product as it seemed to be a specialised and unique product that I expected to be really special, but I was disappointed because I could have gone to Lovisa and purchased something of better quality for about the same price. Without the 49 day wait. I score this product 16% for quality as only 1 in 6 individual earrings were not faulty.
1 reviews | Active since Jan 2020
This company is a scam. They have changed their name a million times. They used to go under the name pore vacuum . I purchased from them about 6 months ago and I still haven't received my product or a refund. Keep their page under your browser, you will be able to see exactly how many times they change their names! They conveniently dont have contact numbers as well!
1 reviews | Active since Jan 2020
This company is a scam. They have changed their name a million times. They used to go under the name pore vacuum . I purchased from them about 6 months ago and I still haven't received my product or a refund. Keep their page under your browser, you will be able to see exactly how many times they change their names! They conveniently dont have contact numbers as well!
1 reviews | Active since Jan 2020
Scam website. Stole my money a month ago, heard nothing from them since. Traced the company to Italy. Not even local thieves.
1 reviews | Active since Jan 2020
Scam website. Stole my money a month ago, heard nothing from them since. Traced the company to Italy. Not even local thieves.
1 reviews | Active since Jan 2020
I had the same experience as other people who have complained about this company. Because I placed an order very soon after I saw the ad on Facebook, I was not able to verify if this company was legitimate or not. The website looked legit. The order confirmation email looked legit. There were no bad (or good) reviews about the company. It looked legit. I became suspicious when I didn't receive a response to my email or my online request sent through their website. 2 weeks later, still no response even though their website states they deliver, even in this time! By now, I can see there are a few other unhappy customers waiting for their delivery. If they were legit, a simple response to my email apologizing for the delay due to ____ reason would have been enough to placate me. Or a generic Delivery Status Update banner on their website would satisfy most. But nada. No acknowledgement AT ALL from them. I tried requesting a refund, using the email address provided on their website and I got a 'Message Block Access Denied' auto-generated response. That makes me worry. Then I tried to got through the steps of ordering again through their website but when I entered my details, the 'Country' field was pre-populated with Italy and wouldn't allow me to change it and wouldn't allow me to proceed. The name on my bank statement for this purchase was 'Pets Jewels Sa Ravenna'. And their prices aren't low! So now what do we do if we paid with our bank cards? Can we reverse it because I've tried with FNB and no joy. I'm ****ED!
1 reviews | Active since Jan 2020
I had the same experience as other people who have complained about this company. Because I placed an order very soon after I saw the ad on Facebook, I was not able to verify if this company was legitimate or not. The website looked legit. The order confirmation email looked legit. There were no bad (or good) reviews about the company. It looked legit. I became suspicious when I didn't receive a response to my email or my online request sent through their website. 2 weeks later, still no response even though their website states they deliver, even in this time! By now, I can see there are a few other unhappy customers waiting for their delivery. If they were legit, a simple response to my email apologizing for the delay due to ____ reason would have been enough to placate me. Or a generic Delivery Status Update banner on their website would satisfy most. But nada. No acknowledgement AT ALL from them. I tried requesting a refund, using the email address provided on their website and I got a 'Message Block Access Denied' auto-generated response. That makes me worry. Then I tried to got through the steps of ordering again through their website but when I entered my details, the 'Country' field was pre-populated with Italy and wouldn't allow me to change it and wouldn't allow me to proceed. The name on my bank statement for this purchase was 'Pets Jewels Sa Ravenna'. And their prices aren't low! So now what do we do if we paid with our bank cards? Can we reverse it because I've tried with FNB and no joy. I'm ****ED!
1 reviews | Active since Jan 2020
I purchased earrings from Pets Jewels SA, online, on the 5 May 2020.Shortly thereafter I received a confirmation email from them of the purchase, the order number, and a contact email address for queries. As I have not heard from them at all after the initial (automated) e-mail I started inquiring regarding my purchase. I received the same response as other comments on this platform. I have serious doubts as to the legitimacy of the company, even more so as they are not bothering to respond to HelloPeter reviews as well. I will be doing everything in my power to have the charges reversed.
1 reviews | Active since Jan 2020
I purchased earrings from Pets Jewels SA, online, on the 5 May 2020.Shortly thereafter I received a confirmation email from them of the purchase, the order number, and a contact email address for queries. As I have not heard from them at all after the initial (automated) e-mail I started inquiring regarding my purchase. I received the same response as other comments on this platform. I have serious doubts as to the legitimacy of the company, even more so as they are not bothering to respond to HelloPeter reviews as well. I will be doing everything in my power to have the charges reversed.
1 reviews | Active since Jan 2020
I purchased earrings from Pets Jewels SA ,online, on the 28 April 2020.Shortly thereafter I received a confirmation email from them of the purchase, the order number and a contact email address for queries. Nearly 3 weeks later I have had no contact from them whatsoever , and whilst I appreciate the difficulty with lockdown & that perhaps deliveries are delayed , I would have liked some response to my email queries. I emailed them on the 12 May & the 15 May to the email address supplied info@petsjewels .co.za & also visited their website and contacted them form there.To date I still have had absolutely no response from them!I cannot find them on facebook , only the same company in the UK.I sent the UK store a message on messenger and they have no contact details for SA???They assure me the company is legit & not a scam . How do I know this if no one is available to answer my emails/queries? I would appreciate any response.
1 reviews | Active since Jan 2020
I purchased earrings from Pets Jewels SA ,online, on the 28 April 2020.Shortly thereafter I received a confirmation email from them of the purchase, the order number and a contact email address for queries. Nearly 3 weeks later I have had no contact from them whatsoever , and whilst I appreciate the difficulty with lockdown & that perhaps deliveries are delayed , I would have liked some response to my email queries. I emailed them on the 12 May & the 15 May to the email address supplied info@petsjewels .co.za & also visited their website and contacted them form there.To date I still have had absolutely no response from them!I cannot find them on facebook , only the same company in the UK.I sent the UK store a message on messenger and they have no contact details for SA???They assure me the company is legit & not a scam . How do I know this if no one is available to answer my emails/queries? I would appreciate any response.
1 reviews | Active since Jan 2020
I ordered and paid for paw print earings, received and order number and way to track the order, but not a single response from them as to when delivery will be, despite asking on numerous platforms and numerous times Various other purchasers are having the exact same problem
1 reviews | Active since Jan 2020
I ordered and paid for paw print earings, received and order number and way to track the order, but not a single response from them as to when delivery will be, despite asking on numerous platforms and numerous times Various other purchasers are having the exact same problem
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