EF
Emmelea F
Active since Nov 2012
10
Reviews
0
Industries
Reviews
10 reviews60 months ago
Revamp sorely needed
A party of 6, we wanted to make a booking because we could see it was busy and we wanted to have lunch first, however we were told it's a first come, first served situation. We return an hour later and the place is packed. We stand in the queue again at the entrance of the Arcade, then at the Bowling Arena. We eventually got an alley, terrible worn out shoes (which I swapped twice and eventually opted for going barefoot) and only the heaviest, most uncomfortable bowling ***** because the rest were all being used by the other players. By the end of the session, some of us had bleeding fingers from using the incorrect ***** and most of us were disgruntled because the game didn't go as planned, with the ball having always swerved to the left near the pins. When the pins got stuck on the last round, one player had 3 turns and the rest had 1 or 2 turns so the scores were skewed. Needless to say, it was a frustrating experience.
0 replies
61 months ago
Great food, little else good besides the view
We went to Bossa on Woodbridge Island for my sister's birthday last month and were once again, underwhelmed overall, however the 1 positive thing I can say about the place is that their chef's are ON POINT! All of us enjoyed our meals and will returned for more of that. The reason for giving 3 stars is because of their customer and bar service. This is the second time I went there and ordered a ****tail but never again. It was terrible. Again. Maybe it's a Bossa thing because when I went to Bossa in Kuils River, they also served terrible ****tails there. Eventually I'd order only wine. But when at the beach, I want ****tails so it was disappointing to experience sub-par ****tail drinks there. We were also situated right next to the kitchen and asked the supervisor/manager if we could move away from there because the heat made it quite uncomfortable, and it was a bad experience for the birthday girl to top it off. The supervisor/manager must have forgot about us and was too busy to remember.
0 replies
61 months ago
So worth it!
I went to On the Rocks for my birthday on Friday, 19 March, and had an incredible evening with my family! I usually check for reviews online before I got to a new place but I didn't this time because my husband made the reservation. I had a starter and a dessert and everyone else had a 3-course meal. EVERYBODY enjoyed their meals - it was scrumptious! We decided to keep going there for special occasions. If you like creamy, cheesy food, my husband recommends the Fish roulade with risotto. Portions are ginormous and you get so much value for the amount you pay. My brother had their Paella and him and his girlfriend continued to eat that for 2 days after bringing home the leftovers. My mother had the Kudu fillet with mash, which she also loved. There were too many delicious meals to list, including the starters! If you're a dessert person, their Creme Brulee is decadent and I won't bother suggesting anything else. End of Story. Go try them for yourself.
0 replies
68 months ago
Poor customer service
This is the 3rd time NetFlorist *****ed up an order and their customer service is shocking. I placed an order for a delivery to 2 places for Woman's Day. One was delivered successfully and the other was delivered to the wrong recipient. I received an email saying the deliveries were made but when I followed up with my friend, she said no deliveries were made and her husband and parents were at home. NetFlorist has yet to investigate and provide feedback.
0 replies
72 months ago
Questioning the Legitimacy of this company
I had the same experience as other people who have complained about this company. Because I placed an order very soon after I saw the ad on Facebook, I was not able to verify if this company was legitimate or not. The website looked legit. The order confirmation email looked legit. There were no bad (or good) reviews about the company. It looked legit. I became suspicious when I didn't receive a response to my email or my online request sent through their website. 2 weeks later, still no response even though their website states they deliver, even in this time! By now, I can see there are a few other unhappy customers waiting for their delivery. If they were legit, a simple response to my email apologizing for the delay due to ____ reason would have been enough to placate me. Or a generic Delivery Status Update banner on their website would satisfy most. But nada. No acknowledgement AT ALL from them. I tried requesting a refund, using the email address provided on their website and I got a 'Message Block Access Denied' auto-generated response. That makes me worry. Then I tried to got through the steps of ordering again through their website but when I entered my details, the 'Country' field was pre-populated with Italy and wouldn't allow me to change it and wouldn't allow me to proceed. The name on my bank statement for this purchase was 'Pets Jewels Sa Ravenna'. And their prices aren't low! So now what do we do if we paid with our bank cards? Can we reverse it because I've tried with FNB and no joy. I'm ****ED!
105 replies
122 months ago
Delightful Service
In a world where satisfactory customer service is sometimes hard to come by, I was elated by the customer-centric culture of Table View Coachworks. The staff were all so warm, friendly and jovial. <br> <br> From the time I requested for a repairs assessment to the time I picked up my repaired car, I was a happy chappie. I was constantly kept in the loop via SMS with what stage in the process the car was in - excellent communication! When I went to fetch the car, not only did they repair the damaged parts, but they also stuck my car licence back up on the windscreen and polished the entire car. They even offered to replace by fused car light bulbs for me, after I mentioned I didn't know how!<br> <br> I strongly recommend Table View Coachworks to everyone for their panel beater needs!
0 replies
126 months ago
Horrible service when inquiring about no delivery
I just got off the phone with a despicable person that made me so upset that I even forgot to get her name. All I wanted to know is why the product I ordered online from New Zealand has been stuck at the Post Office for months and then finally returned to the sender without appropriate measures to contact the recipient???<br> This lady decides to raise her voice at me, telling me that companies don't come to collect the items and so they return it. Well that's what happens when you leave slips with the security downstairs instead of going to the company floor to pass the message! What inefficient processes! I ask about following up with a phone call or SMS - why else would we leave a contact number for delivery???? She then gives me a snarky comment about why would she use her personal phone for this? Does not Post Office not have telephones for customer service calls??? I have been waiting for this package since AUGUST and it's not likely that I will be refunded for the purchase - the Post Office WILL reimburse me for this.<br> <br> I look forward to hearing how they will resolve this matter.
0 replies
129 months ago
Very poor handling of a complaint
I went to CNA to print some photos yesterday. There were 2 Kodak machines
75 replies
131 months ago
Super Quick Delivery
Very impressed that NetFlorist delivered roses to someone within an hour of me placing the order! Very very speedy service. Just one thing wasn't perfect
0 replies
133 months ago
Nobody available to take my call... EVER?
I have been trying to call MTN's contact numbers since the end of February because my contract has come to an end and I wish to cancel it. EVERY time I have called from my mobile AND from a land-line number the call literally is disconnected because of how long it takes for someone to ANSWER the call!!<br> <br> I understand that call volumes can get really high and that is the reason why I call at different time of the day, This just illustrates how incompetent their Workforce Planning department is if they can't manage their call volumes. Now we approach May and I STILL have no joy getting through to anyone! My contract has ended, the phone is giving me numerous issues and I can't get a contract elsewhere until I cancel this one!!! <br> <br> I need a manager to call me back or email me to tell me my contract is terminated and they BETTER not charge me for this new month!
76 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
5 (50%)
1 Star
1 (10%)