SM
Shane M
Active since Jul 2016
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
Excellent Customer Service
would like to express my sincere appreciation to Suzette, Service Advisor, for her exemplary service. She consistently makes booking services, repairs, and handling enquiries straightforward and entirely free of frustration. Her assistance is always professional, effective, and efficient, and her communication is invariably considerate, prompt, and reliable. My sincere thanks to her; she is the reason I will continue to support this branch.
0 replies
2 months ago
The most pathetic customer service
I can't say enough good things about Sean at Hirsch! His service is simply outstanding, making every shopping experience a pleasure. Sean’s attention to detail and genuine care for customer satisfaction mean I don’t even consider shopping elsewhere for my appliances. I've bought all of my appliances from him, and I couldn't be happier. The aftersales service is also fantastic, always ensuring that I have peace of mind long after the purchase. If you're looking for quality, competitive prices, and a stress-free buying experience, I highly recommend Sean and the team at Hirsch! Sean you will always deserve 5 stars... Now the 2nd part of my review , when you have a problem with an appliance , specifically LG, you will suffer. They will not replace. LG will send technician after technician and then want to send senior technician to repair the same fault over 6 months. Hirsch will say , but its LG and LG will say but its Hirsch. You the consumer will have sleepless nights, a fridge beeping so loudly you can hear it and the other end of the house.
0 replies
5 months ago
Corporate Image Destroyed by Arrogant Staff
For several years, I received exemplary service from this provider. However, upon initiating cancellation of my account—while out of contract and having comp**** with all return requests, including the timely return of the router—I encountered troubling conduct that raises concerns over their business practices. After confirming receipt of the router, the provider nevertheless issued a demand for R900, relating to a device returned over two years prior. Only after I provided proof of the router's return was this claim withdrawn. Subsequently, I was informed of an outstanding balance for one month's service. Upon requesting escalation to management, my request was summarily refused. Instead, the account was immediately referred for collection without further engagement, resulting in contact from a third-party debt collector who adopted an aggressive and unwarranted approach. I reject any form of ************ or harassment and note that such conduct, particularly by debt collectors, is specifically regulated under South African law. The Debt Collectors Act, the National Credit Act, and the Protection from Harassment Act all prohibit collection agents from engaging in harassment, ************, or unreasonable practices, and provide for recourse in cases of misconduct. In this instance, the actions taken were both precipitous and disproportionate, and demonstrate a failure in adherence to lawful and ethical procedures. It is unfortunate when long-standing corporate reputations are compromised by the actions of individual employees or agents acting contrary to established legislative requirements and codes of conduct. I respectfully reserve my rights in this matter and expect all further communication to be in strict compliance with all applicable laws and regulations
0 replies
8 months ago
I was about to go insurance shopping but taking into account my long term relationship with Outsurance, I opted for a review instead
I was about to go insurance shopping but taking into account my long term relationship with Outsurance, I opted for a review instead. The review department wasted no time and gave me an excellent premium , I can now remain a proud member of Outsurance
53 replies
47 months ago
LANDAU ATTORNEYS - ANOTHER NAME FOR ILLEGAL HARRASMENT
Nothing but PURE HARRASMENT. I am currently a gym member at Planet Fitness. I do not owe any monies and nothing is over due, these harassers call daily, don't know what methods they use to obtain some numbers too. What you want to recover from a current member in good standing????? Someone report them to the relevant authorities and bar them from harassing people!
0 replies
47 months ago
PATHETIC UNPRFOESSIONAL SERVICE FROM NETSTAR
I have an Early Warning System installed in my Ford, in less than 2 months the device was changed more than 3 times. Each technician has a different understanding of how the device works. The location doesn't update for a day sometimes!!! Netstar couldn't care less , not responding to emails to remove the device and cancel contract. I urge all Netstar Clients to actually test their devices especially the early warning system. Netstar also takes their time to respond to PANIC BUTTON. Messing with peoples lives with defective products and poor workmanship.
536 replies
55 months ago
Customer Service at its Best
Hirsch Silverlakes, Thank you Sean Botha. It is simply because of the fast and efficient service that you provide has me continue supporting your branch. You always go the extra mile and answer any queries without delay...Hats off , to you.
0 replies
57 months ago
NO TRUST, NO TRANSACTION
This company has poor communication, unable to fulfil an order within the specified delivery period. They only update you if you ask, otherwise left in the dark. I cancelled an order purchased online a MONTH AGO. I have no refund, only promises. It was a mistake to trust them with a large purchase. I am now requesting my attorney to recover my money.
53 replies
60 months ago
Old Mutual : Claim Nightmare
I am feeling absolutely devastated . I referred so many family and friends to Old Mutual because I have known them to be a reputable company. They were instrumental and not problematic at all when my dad passed away in 2005. However, recently my mom in law was diagnosed with a terminal illness , I got to see another side of them. A claim for one policies that is 13-16 years old and that was APPROVED on the 12th May 2021 for two policies is not paid.... The most sad part is that they are stealing time from a person who has none to spare!!! Old mutual is not a bad company it seems just poorly managed or insufficient authority is delegated for staff and line managers to effectively assist. Calls made to call centre gives little or no help. Senior consultants and managers not available . Calls are "escalated" on numerous occasions but still no call back or replies to emails. DO THEY KNOW WHAT IT FEELS LIKE TO TAKE SO MUCH TIME OUT TO MAKE A CALL BUT GAIN 'NO INFORMATION' NOR PROGRESS???????????? YOUR ONLINE SYSTEM IS A FAILURE TOO, CANNOT TRACK PROGRESS OF A CLAIM. What is a reasonable turn around time? Do supervisors take note of this ? Why withhold payment on something that is finalised and all paperwork in order? Do you even look at your rating on Hello Peter ??? People say you only know your insurance when you claim, and this is true. PLEASE READ PEOPLES REVIEWS HERE , AND FOR THOSE WHO LIKE ME HAVE COMPLIED WITH EVERYTHING , PLEASE FINALISE PROCESSING AND PAYMENT.
53 replies
73 months ago
Poor Quality again from Rainbow Chicken
I just fried a box of rainbow chicken nuggets (expiry date 2020/11/25 (barcode 6001407091428) Looked strange after frying , like it was swollen in the middle. Cut it to find it partly hollow and kind of greyish in some parts. First thing I did was go to the Rainbow website, impossible to find and email address!!!
0 replies
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
0 (0%)
3 Star
1 (7.6923076923076925%)
2 Star
0 (0%)
1 Star
8 (61.53846153846154%)