Active since Jul 2016
10
Reviews
0
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Reviews
10 reviews38 months ago
Quick, efficient and...
Quick, efficient and friendly service
53 replies
71 months ago
Funds at Work dismal performance and feedback
Issued instruction to pay out provident balance to my account on 14 April 2020 - the official withdrawl form signed by my outgoing company CEO. Subsequently ****ed around by your legal department (Thabang Monama) trying to tell me what I could or couldn't do with my money - claims that "my employer" ordered funds transferred to the new group fund. 01 June 2020 - Legal advises that money will be paid out per my instruction - 37 days later! Despite NUMEROUS emails no date communicated when my money will be paid out. In the meanwhile 2 of my colleagues who submitted their paperwork to funds at work AFTER I did have already been paid out. Lack of feedback is disgusting. If you have any say in who your provident fund provider is, don't avoid Momentum.
315 replies
84 months ago
Money missing - PNP Withdrawl gone horribly wrong
I processed a cash withdrawal via one time code at PNP in Centurion while standing at 16:05 at the teller. The ladies tried to assist but clearly didn’t know exactly what to do. After a few minutes of trying to process the withdrawal the till point reported that transaction was already processed. The ladies referred me to the Tyme representative in store who made some phone calls. In the end I was connected to someone at Customer care who logged a ticket that would take between 24 and 48 hours. Apparently there had been some technical error. It has been 54 hours and not a word from TymeBank. My money has still not been returned to my account.
56 replies
87 months ago
Continued harassment over membership that was cancelled 07/2016
Cancelled membership after months of trying to get accounts to rectify THEIR billing error. (references PF ********** and PF ********** ) 27 June 2016. Email trail available. Please stop harassing me due to your incompetent accounts department.
0 replies
88 months ago
Pleasantly surprised by professionalism, friendliness and quality of work
I had some reservations taking my car to Centurion Panelbeaters after reading the reviews on HelloPeter but I was assured by my insurance advisor that my repairs would be dealt with professionally. My experience with Centurion Panelbeaters was only pleasant. No complaints. From the time I delivered my car and Johan conducted the inspection to the time Etienne phoned (a day earlier than expected) to inform me that my car was ready. Staff were friendly and professional throughout. Quality of repair work is top notch. Well done Centurion Panelbeaters and thank you for the great service. If I never need repair work done to a car you'll get my business with no hesitation.
0 replies
90 months ago
Claim 1789623 - Poor service
No feedback from the consultant handling my claim. 1. The use of pirate/second hand parts, again today confirmed by the panel beater due to the fact that my car is out of manufacturer warranty. My payments have escalated year-on-year - I have not been given any form of reduced premium since the warranty expired. Why must I settle for cheap repairs? 2. The damage to the side of the car as result of the accident was highlighted to the assessor and included in the accident damage photos submitted to Discovery Insure as part of the claim. Why has the panel beater not been instructed to repair the damage? 3. Damage to the "Park Distance Control" equipment was highlighted to the accessor. No mention of it in the panel beaters bill of repairs.
371 replies
99 months ago
No mobile data
No mobile data for over 1 week. After requesting to migrate to a small month-to-month package via telephonic support on 1/03/2018 mobile data stopped working on my cel. Neither the MTN or Afrihost APN worked. Despite countless calls, emails, online messages, etc. the problem remains.
0 replies
106 months ago
Poor communication, overcharged for installation, no feedback on queries
<p>Afrihost support tickets refer:</p> <p>BIO- ********** 9</p> <p>MWO- ********** 7</p> <p>WWS- ********** 1</p> <p> </p> <p>In a nutshell, I requested to be migrated to Afrihost 20Mbps uncapped (Openserve) from Telkom uncapped 10Mbps.</p> <p>Despite routinely asking status updates from the installation team I never did.</p> <p>Wednesday, out of the blue, someone from Openserve phones to do the installation. I arrange access for him to my property. The technician swops out the CPE and leaves. For this I was charged R850.</p> <p>My telkom fibre/uncapped stopped working and after about 2 hours of being offline I received notification from Afrihost that my new fibre was available and I needed to change my router config.</p> <p>I have since been in contact with Telkom - no cancellation / notice was sent to Telkom to cancel services. I had to submit a cancellation yesterday. Telkom require 30 days / calendar month notice. I will not pay for duplicate fibre services. Had comms from Afrihost not been completely non-existant I would have known when to process a cancellation with Telkom.</p> <p>I am also not happy paying R850 for the Openserve charge out considering NOTHING was done apart from swopping out the CPE.</p>
0 replies
110 months ago
Cancellation request, paid services unusable after softlock
<p>My issues refer:</p> <p>170 ********** 52</p> <p>170 ********** 63</p> <p> </p> <p>Cell C mysteriously can't get hold of me, their subscriber, on their own network. Have tried speaking to retentions but get disconnected.</p> <p> </p> <p>Purchased data bundle and SMS bundle last month to avoid being left without comms once my account gets softlocked. low and behold I get softlocked and can't use my remaining 400MB data and 198 SMS.</p> <p> </p> <p>Please cancel my account with immediate effect and convert to prepaid. I have less than a month to go on my contract. Your contract is unusable. Refund me my 400MB data and 198SMS for last month and cancel all add on bundles (that I'll not be able to use this month once softcapped).</p>
619 replies
112 months ago
Poor aftersales support / repair
<p>I returned my less than 1 year old macbook 12" due to the "S" keyfob having lost it's print and the "enter" key not properly working (had to press the enter key right at the top). Both problems were solved but the machine was returned with the "A"key fob not properly seated, this time causing the "A" key not working every time. The most frustrating part is having to go back to an istore, waiting in a queue (no booking or appointments) and even more frustrating: being without my everyday work machine for 3+ days. </p> <p> </p> <p>Apple aftersales is just not good enough.</p>
0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)