AL
Andrew L
Active since Jul 2016
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Worst Customer Service Possible
Car has been back to Audi Claremont 6 times within 10 weeks for the same issue.During this time we have not been able to use the boot . The car is still on a maintenance plan. Escalating the issue to head office has not helped. Generally the staff are less than concerned about their customers - to be understated. And the communication is non existent - and the car in mostly is only ever very poorly cleaned Enough reasons to sell the car and never buy another Audi
0 replies
30 months ago
Poor quality sweatshirt
Our family have 5 Springbok jerseys between us and we are very happy with the quality However I received a navy blue sweatshirt as a gift about 4 months ago. After about 4 washes the sweater has lost its shape completely Old School have given me a R400 voucher - very kindly - but not enough to replace the sweater and I am reluctant to throw good money after bad …
73 replies
55 months ago
Garage Door Motor
Very efficient repacement of garage door motor after numerous requests to other suppliers, and at a much lower price
0 replies
57 months ago
Customer Services non existent
Customer Service is non existent - so unhelpful, pushed from pillar to post, response times astoundingly slow
159 replies
64 months ago
Paid order not delivered
I ordered and paid for shoes on 22 November I have sent countless e-mails, and called a number of times I have still not received the shoes, and had a pair of socks delivered to me at 7.45am on Christmas Day, as an apology- but no shoes I have repeatedly asked for a call with management , but it seems that they are not interested in contacting me I am now being offered a 10% discount on my next purchase - but still no shoes delivered getting on for 2 months after I paid for them. And no management involvement
61 replies
111 months ago
Accounts are a mess, and the company does not bother to respond
<p>Having paid for a year in advance to take advantage of the one month discount, I am now getting messages telling me that my account has been handed over because I have overdue amounts -it turns out that DSTV never allocated the payment correctly. I have never heard anything from DSTV until being told that I have been handed over, I have had two calls now to DSTV to try and resolve this - one around 10 days ago where they said they would get back to me in a few days, another today as needless to say they did not respond. Each call took around 20 minutes of my time, and I guess this is not the end yet. I live in hope!</p> <p>The individuals on the phone are very helpful and polite, but nothing happens..</p>
392 replies
118 months ago
Failed device and 3 missed appointments
<p>I have had a Tracker device for 4 years. A few months ago Tracker notified me that there may be some fault with the device. They have missed 3 appointments with me to install a new device, despite management getting involved with the third appointment</p> <p> </p> <p>This means that I will have wasted 4 hours of my time because of there poor devices / sloppy customer services</p>
159 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)