JR
JOHANNE R
Active since Jul 2016
21
Reviews
0
Industries
Reviews
21 reviews4 months ago
I want all my refund back
This was written on behalf of Samuel Oupa Radebe, ID 6002295421085. I was owing African Bank R62800.83 and I paid the full amount to their attorneys, Flemix & Associates on the 25/07/2017, and I didn't receive even a paid up letter. I only realized in August this year, 2025 when I was asking for a loan at Capitec that I was still owing African Bank. I was surprised because I had paid the full amount to their attorneys Flemix & Associates only to find the money is not reflecting at African Bank. I would like all my money to be refunded back to me with immediate effect, so I can pay African Bank directly. I can be contacted at this number for verification, 0812955255
0 replies
7 months ago
Clueless bunch of DSTV employees
I paid my September subscription on the 25th August, and my October subscription on the 17th September, then another R50 on the 27th September. But I am still told I am owing and I have sent several proof of payments to Xolani Shabalala and earlier today around 11am he sent me an email saying my payments are reflecting and my account would be activated but it is still not activated. Can somebody who's clued up contact me, u am tired of dealing with this clueless clown called Xolani Shabalala
53 replies
10 months ago
Very bad service
I contacted this company asking for a quote on their fibre, then they asked for my details which I sent them. And then they quoted me, and then I told them when I am ready to start, I will let them know, but I was surprised when they tried to deduct some few weeks ago. I sent them a message to ask as to why they tried to deduct, but no response. Then I sent them a request to cancel. But they told me I must pay before they can cancel. What am I paying for, because I received nothing from them. All I want is for them to cancel it and stop bothering me. Why must I pay for service not rendered
0 replies
12 months ago
Keep promising but doing nothing
It's been almost 10 days, having paid for my subscription but my channels haven't been reopened. They keep sending stupid emails saying it should be resolved within 24-48 hours. I am sick and tired of these clueless punks, All I need now is my refund, I need all my money back to my account.
0 replies
12 months ago
Bad service
My debits are going off on the 25th through ABSA bank, but it happened that on the 25th April '25, there was no money in my account and R150 was supposed to be deducted. Then on the 26th I deposited R150 through Tymebank, and later on the 27th, I deposited another R50 through Nedbank to the same account number, same reference. My channels were already stopped on the 26, and since then after paying I kept calling them via WhatsApp, but they kept saying I didn't pay, some said I must send my POP, which I did, but they wouldn't resolve it. Today it's the 29th, but they are still asking that I must send them the proof of payment, and that my issue will be resolved in another 24-48 hours, and it's already 72 hours today, so I should wait for another 2 days., when I have paid. How many more days do I have to wait. I am sick and tired of this waiting. The worst part, they keep on telling me my debit was reversed, I know that, that's why I kept sending them the new proof of payment from another bank, but they telling me about ABSA instead of checking the proof I am sending and verifying it. My card number 51727221
58 replies
15 months ago
The lady, K****tso Makhetha, explained everything to me and she was very patient and helpful to me
The lady, K****tso Makhetha, explained everything to me and she was very patient and helpful to me. I understood everything and I am so ecstatic with her service
53 replies
15 months ago
Unhappy with service
I mistakenly took a car insurance with both Auto & General and Dial Direct, and since they are sister companies they found that out and they contacted me. Because I had paid Dial Direct till end of January, they told me, they'll cancel one, which is Dial Direct by end of January and we agreed that they won't deduct the R343.50, and they will only deduct by the 1st of February '25. But they deducted anyway on the 1st January and when I contacted them, I was told they'll discuss with their supervisor and get back to me, it's the 7th and I don't see my refund or a call from their supervisor. Can I get my money back ASAP
56 replies
21 months ago
Poor service
I have a home router for MTN and all I wanted was to cancel it so I can upgrade to a better one. I booked in my router at Greenstone Mall and was told to contact 135, and I was given a ref no IRM51936466. On the 17th July around 11:45 I contacted MTN on 135 and for 36 minutes, I was sent from pillar to post, I think I spoke to about 10 different persons but at the end of the 36 minutes I was still not helped, I decided to end the call as it was going nowhere, just a waste of my time. I have lost faith in MTN, won't be upgrading with them. Their staff was so useless, they just wasted my time. At least they have their router back I won't bother calling them again
0 replies
31 months ago
Great Service
This morning I went to open an account at the branch , after failing to do it online. I went to a branch at Rissik Street, JHB, African Bank (2420), and I was attended by a lady named Puleng if I still remember well. She greeted me with a smile and made sure I was comfortable and then she helped me with all the challenges I had with opening the bank account. She professionally answered all my questions and gave me valuable advices on some challenges I had. I must say, this kindness and patience is very scarce. I left the institution a happy client. Thanks again for the great work and please keep it up.
393 replies
52 months ago
Untrustworthiness
I ordered clothing early December 2021 and I was promised my delivery will be on the 15th January '22, but instead of receiving my order, I got a message that the courier failed to deliver my order GSHNOC26800HHDJBUFZA3120073528YQ due to customs duties, and that I must contact customs and make a payment for it to be delivered. Why should I be paying customs? When I have paid all the money asked of me. Please fix this
0 replies
Review Distribution
5 Star
3 (14.285714285714286%)
4 Star
2 (9.523809523809524%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (76.19047619047619%)