AB
Ashwin B
Active since Aug 2016
14
Reviews
0
Industries
Reviews
14 reviews40 months ago
MR
I was totally misled by a consultant Clifton Jaars with my package. what he promised was not delivered. I have only found out after the technician came to install. The worse part is that he won't take my calls. I have sent several emails to Vumatel and no one has responded as yet. I cannot get to speak to a supervisor or manager because I am told they are in meetings. As yet my issue is not resolved.
132 replies
44 months ago
Pathetic Service With Home Connect
Vumatel and Home-Connect is the worse company i ever dealt with. Vumatel: PATHETIC COMPANY. I have made subscribed to the services at the beginning of August. i dealt with Cliffton Jaars who was a total waste of time. He is selling a product that he has zero knowledge of. He misled me totally. Eventually after days and rude emails I was contacted by the so called manager Jason Gqiba who managers nothing. He is a guy who is full of empty promises. he is not worth the seat he is sitting on. A waste of space and oxygen. He has promised installation and today is the 31 August with nothing done. I don't know how these incompetent people get away. Home-Connect: ANOTHER WASTE OF TIME. Bruno has called me last night to confirm installation today and promised to call me today. Nothing has happen. As for the Manager Robyn Le Roux never calls you. I have records of requests for him to call because of the pathetic service, but no contact as yet. Eventually the Technical guy Mfundo contacted me. I hope he can do something. I WILL NEVER RECOMEND THESE 2 COMPANIES!!!!
148 replies
47 months ago
Pathetic Customer Service
I have given 7 pairs of shoes and two watches (replace bands) for repairs. The first 2 pairs was done perfect. The service was excellent. Thereafter I had given the rest for repairs and to date there was only excuses and no solution. Excuses such as Covid, Storm and family time. these items were given well before the storm and the 5th wave of Covid. Trish the director takes on more than she can handle. she got a day job and got incompetent staff to run a viable business. She not transparent. full of excuses. She never answers her call, love sending WhatsApp messages. Her excuse is that she is in heavy traffic. I had told her it is easier to take a call than to text when driving in heavy traffic. She makes appointments and don,t keep to them. When she needed the business she used to deal with you ant any time, but when she cannot deliver, she says we are invading in her family time and she is a single mother. She needs to prioritize running the business or stick to her day job or stay at home and look after her children. You can,t have both. Her staff Fatima is another incompetent person. Never know whats happening. When you go to the shop you have to call Trish, and 9 out of 10 times Fatima has no air time so the customer need to use their own cell phone. I will never recomment any one to use them.
0 replies
63 months ago
Old Mutual - No Contact with the Financial Advisor
Its gone 2 months that I trying to get an competent financial adviser to contact me. Every consultant called me and told me he will get back to me. nothing has happen. I sent several emails to the complaints department. does anyone know a good financial adviser.
56 replies
63 months ago
Problem with the Municipality Storm Water and Building Inspectors
I am trying to resolve the storm water issue with the storm water and the building inspectors since March 2019. I am In the Silverglen Drive area. My 3 neighbours at the back does not contain their storm water as a result I am bearing the brunt of higher insurance premiums and all the inconvenience caused. No body is taking ownership of their roles and responsibilities which they are getting paid for. Its passing the buck from one department to the other. (from Storm water to building inspectors). Since 2019 my house was flooded 3 times, my boundary wall collapsed 2 times and to date the issue is not resolved. Since 2019 I engaged with the building inspectors (Molfphe Lakeu, Mike Radebe, Daniel Pantesaib). In the storm water department I engaged with Gregory Williams, Karen Ronne, Sifiso Shabane, Mbalenhle Dlamini, Sandile Mdadane. All these municipal workers are a waste of space and oxygen. No one replies to your calls or emails. The worse guy to deal with is Sifiso Shabane. He is sitting in the position but does not know whether he is coming or going. Annoying to speak to him because he has no solutions, only excuses. Please if anyone reading this, please can you advise another route to get through to the municipality.
0 replies
75 months ago
Pathetic Delivery Service
I had complained about the delivery of the newspaper that was put onto my gate and not in the place that it supposed to go. this caused my gate to jam and cost me R280.00 to reprogram. I complained to the distribution manager Leon. This happen 2 weeks ago. This happen again this week again. you cannot get through the right people. The receptionist Jeulian is rude. she cut my call 4 times. she has no customer ethics. the frustrating issue is you cannot get hold of the director or the PA. How do I address this problem going forward.
0 replies
81 months ago
Pathetic Service from Ford Lazards and the Customer care.
Ford Lazards in Centurion. My car hand gone for a service about 2 months back. it had a jerk and miss. It was taken back and after 3 diagnosis the fault was rectified which I had to fit the bill because of incompetent staff. It was more trial and error. they even told me the engine has to be replaced when it was the ignition coil. the car was at the dealership for 5 days. Even the Customer Services guy Andrew Pretorius was on the side on the dealership saying there was no appointment made for the car.
0 replies
84 months ago
Spar Chatsworth Center Pathetic Customer Service
On Friday 17 April 2019 I had purchased 6 rolls from the Spar. when we got home we notice that there was a fruit fly and a house fly in the sealed packet. I immediately called the customer care and spoke to a lady Vinu ********** She promised she will get hold of the manager and he will return my call in 5 minutes. at 18:55pm I call and spoke to the manager Pratarb. he told me he was just going to call me. he said he had to have his sandwich. go to the toilet. I relied my story to him and his response was that he has nothing to do with the product as they buy it from an outside company. Please can some one give me the Spar head office number.
0 replies
93 months ago
CMH Ford Hatfield - Pathetic Service
My car Ford Fiesta was sent to CMH Ford Hatfield for some repairs. The dealership had the car for a week and a half. After the car was delivered by the service manager (Mr Jorrie) who confirmed that all repairs list was repaired. After 2 days the a light came on the dashboard which we had to google because the car did not come with an Owner's Manual, to find out it was the engine management light. The car brakes shoes, brake pads and brake discs was to be replaced which was not replaced but invoiced for. The car is at CMHKempster Ford Randburg for the completion of the repairs. This is costing ±R17000.00. I will not recomend Ford Hatfield to anyone. they are a rip off. that is the reason no customers are allowed in the workshops.
0 replies
95 months ago
Takealot Delivery Courier Pathetic Service
Takealot Delivery Courier is one of the services that is used by FNB. they are the move pathetic service providers. i was to have my car delivered to me. you receive several SMS to say you the time of delivery. 5 minutes before delivery you get a call to say the plain iss delayed and they will deliver another day. they cause you all the inconvience and just say sorry. i have spoken to the so called "Manager" Ricardo and he also can't promise delivery for the next day. I will like FNB to kick Takealot Delivery Courier as a service provider as they will loose alot of clients. it is my Credit Card and it cannot be delivered on time. this is my 4th bad experience with them. Patheric Service. Staff don't know their left hand from their right.
0 replies
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