Active since Aug 2016
25
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Reviews
25 reviews2 months ago
Skyworth Service
I am extremely disappointed with the aftersales service I have received from Skyworth. Our TV, which is just over two years old, suddenly stopped picking up WIFI. I phoned the repairs department, who casually remarked, "ja, it’s these Chinese products, you will need to send it in; it is still under warranty." I then went to IC and booked the TV in, but it took them two weeks to fetch it, with one excuse after another delaying the process. Eventually, on Friday, 30 January 2026, after 17h00, the Skyworth driver finally arrived to collect the TV. I phoned on Thursday, 5 February 2026, only to be told that the TV was only booked in on Monday, 2 February—perhaps understandable, as the weekend had intervened. I followed up again on the 9th, and was told the TV was out for delivery and had been repaired. However, today, Thursday the 12th, I have still not received the TV. The excuse now is that the address was not legible, but they did phone me, so I beg to differ. I am still waiting for Willem, the workshop manager, to call me back. Overall, this service has left me very dissatisfied, and I find it shocking that such poor aftersales support is being provided. I hope my experience will serve as a caution for future customers and perhaps prompt improvements in your service.
0 replies
20 months ago
*********** Receptionist
After a follow up consultation with Dr. Naidoo - where the appointment was not confirmed with us, and to quote the receptionist "it's the rooms error". An admission had to be scheduled again, for the 1st July, I phoned the receptionist on Friday 28 June to confirm, ask f9r Authorization number, 9nkynto be told, no just g9nto reception they have all the information, I asked are you sure? Yes we know what we are doing all the information will be there. Get to the hospital at 6 am to do the admission, sit in a que for 1 hour before we are assisted, only to not have any information from the doctors rooms. Total and utter incompetence, I as the patient have tried to get all the necessary requirements in place, only to have nothing ready!!!!
53 replies
21 months ago
Mweb Service delivery SUCKS!
Mweb is the absolute worst service provider I have ever had to deal with. The service is pathetic and cannot wait to leave them. It is always "not my job" situation, or "we not allowed" to assist. Setting up email is not your job or you cannot assist a customer, how pathetic, even worse is that if the settings work today, tomorrow they dont work, and you cannot load it because of a error - please try again later - and no surprise, there is no one who can and is "allowed" to help fix this problem. Cannot wait to leave MWEB. Bye!!
0 replies
23 months ago
Hospital Authorization!!
I am shocked at the level of service from this medical aid!! After getting all the necessary documents for you, and you still cannot process the bill correctly!! I am a member and not an employee, why do I have to run around and make sure you do your job!! If we send an email and you say 4 working days to respond, why am I running after you again!!! Then to get told, sorry we busy you have to hold on!! Absolute nonsense!! You need to sort your process out!!!
53 replies
27 months ago
Worst Internet service
The absolute worst Internet service provider. Signal is not consistent,ALWAYS drops throughout the day!!
0 replies
29 months ago
Pathetic Service - *******!!
I have been waiting for a delivery of a package for 2 weeks now, according to the website it is laying in the Pretoria bay, but do you think anyone answers your messages, via the website, or whatsapp..NO!!! No answer on the phones either!! DO NOT USE THEM!!
0 replies
35 months ago
PATHETIC SERVICE!!
What an absolute disgrace, that a client has to continuously phone and phone, and phone, every consultant promises to phone you back, and guess what they NEVER do!! I am waiting for SOMEONE to let me know about my R51k that was deposited into the account on 02 May 2023 - proof of payment was sent, spoke to Natalie and she said they will refund within 2-3 days, then another lady who said within 7-10 working days! Then suddenly the story changed and now I cannot get my refund, according to Lorraine and Wanita. However Biren calls and says he will sort it out as this is a discovery error and promises to get back to me, even gives me his email address birens@discovery.co.za - As you can guess no emails go through to this address. Then phoned again, and confirmed Biren's email address - this is correct, as confirmed by Aphiwe, who also then promises to look into the matter, and promises to call me every day at 16h15, (as I am a teacher and CANNOT take calls during the day and risk disciplinary procedures every time I take the chance to call and sort this matter out ) to no surprise I have not got 1 updated phone call!! DISCOVERY GET YOUR ACT TOGETHER. This is MY money, I am ENTITLED to be refunded this and I WANT it refunded!!
106 replies
59 months ago
Terrible unacceptable service!!!
A script was emailed to Dischem Brackendowns for R Dunstone as she was tested positive for Covid, and it is nearly 24 hours later and she has not received her meds or notification that she can arrange for collection
0 replies
65 months ago
MTN Shocking service!
what a disappointment in your service, I have had my account with you for more than 10 years, originally on a debit order, but then 1 month you get clever and bill me R8000 on my capped data line, that NO ONE could sort out or find the fault, I still have all the references numbers, not one person at head office level could sort this out, so I was forced to pay this bill. Since then I have paid my account via eft monthly, no problem until now!! Suddenly my CURRENT bill is in arrears, and needs to be paid before I can upgrade a line, what a load of rubbish!!! But yet again to avoid the frustration with incompetent staff and endless arguments with people who actually have no clue, or just cut you off when apparently transferring your call, I paid the bill. And STILL the upgrade is blocked!! What shocking service. But in saying that, Thank you to Kerry Heath from the MTN Jacqueline Mall branch who has tried, but again head office staff totally incompetent!!!
0 replies
Review Distribution
5 Star
1 (4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (16%)
1 Star
20 (80%)