HO
Hendrik O
Active since Aug 2016
9
Reviews
0
Industries
Reviews
9 reviews31 months ago
Poor Treatment;'The Hawks.
On 27 July 2023, I was the victim of an Internet ****. I have lost a vast amount of money after being convinced to be trained in forex "Trading." The particular Website looked extremely professional and the ****mers I dealt with were also very professional. I deposited the money into their bank account for the "promised training and they (*****mers) do the forex trading on my behalf. However, the next day when I visited the specific site I discovered with shock that the ****mer had closed everything and removed everything from the internet. I used the website URL which was deleted and no longer exists, the email addresses were also false and non-existent as well as all telephone numbers. I realized that I was ****med and lost all my money. I reported a ******** case, at my local police station for "Cyber Crime *****. It however appears that the Uniform Members at the local police Station were not aware of the existence of "Cyber Crime *****" and which Branch of the SAPS is supposed to investigate such cases. A ******** case was opened and is presently under investigation by the local Police. However, since I reported the case on 2023/09/13 the specific investigating officer was in any way or means in contact with me. { I established via the Internet that such cases should be investigated by a specialised unit of the SAPS; The Hawks."In South Africa, the South African Police Service (SAPS) is responsible for investigating cyber crimes and has a dedicated unit known as the South African Police Service Computer Crime Unit (SAPS CCU). The SAPS CCU works closely with other law enforcement agencies and private sector partners to investigate and prosecute cyber ******** cases}. I sent my sworn statement to the Hawks via email on 2023/09/13 and requested them to please investigate my complaint. On 2023/09/18 I sent another email to the relevant section and requested whether they were still going to investigate my complaint. I had absolutely no contact, correspondence, email or a single phone call from any employee from the Hawks. This is extremely unprofessional that the 'The Hawks" has made no contact with me in any way regarding the case. From a so-called "Specialised Unit" this type of conduct is totally unacceptable and extremely unprofessional. As a complainant, one would expect at least some type of communication from the "The Hawks" regarding the case i.g.an an email. telephone call etc. Total silence and absolute ignorance are a sign of extremely poor unprofessionalism and extreme lack of work ethic If one as a member of the public and a complainant in a ******** case received from a so-called 'specialized unit such poor treatment then it is clear why sometimes some of the public has absolutely no respect for the SAPS.
0 replies
31 months ago
Poor Service;Standard Bank SA.
On 27 July 2023, I was the victim of an Internet ****.I have lost a vast amount of money after being convinced to be trained in forex Trading. The particular Website looked extremely professional and the ****mers I dealt with were also very professional. I deposited the money into their bank account for the "promised training and they (****mers) do the forex trading on my behalf. However, the next day when I visited the specific site I discovered with shock that they(****mers) had closed everything and removed everything from the internet. I used the website URL which was deleted and no longer exists, the email addresses were also false and non-existent as well as all telephone numbers. I realized that I was ****med and lost all my money. I phoned Standard Bank SA on 2023/09/03, with which I have been a client for about 25+ years and reported the internet **** and *****. A case no;2023-477277193 was opened. I opened a case with the SA police for internet *****. On 2023/09/13 I forwarded the relevant statement via email.to the "Transactional ***** section at the specific email address "Transactional*****OpsSA@standardbank.co.za" as I was instructed to do. On 2023/09/26 I made an enquiry at the Transactional ***** Section via email regarding the progress of the specific complaint. This has now been about two weeks since I sent them them the documents. I had absolutely no contact, correspondence, email or a single phone call from any employee from the ***** Section at Standard Bank. This is extremely unprofessional that the specific consultant has made no contact with me in any way regarding the case, I had previous dealings with Standard Bank regarding basically similar cases and it was always the same. It seems once you as a client report a case you will never ever hear again from Standard Bank or one of their consultants regarding the progress of one's case or the outcome. It appears that reporting a ***** case to the ***** Section is just for the eye blind, that one will never hear from Standard Bank regarding one's case how big or small again. It further appears that Standard Bank has absolutely no sympathy with their clients in losing their money and that cases reported by the public are just treated as just"another one", that the minimum effort is made in solving these ***** cases or tracing the relevant *****sters or recover the client's money. On 2023/09/26 I queried my complaint at the ***** section at two different consultants, in a matter of minutes both emails were returned"Message Blocked, your message to Transactional***** has been blocked". I am not sure what this type of message means, why it was sent or what the reason is why the message was sent. One would not expect such messages from any public institution and at least Standard Bank. I am extremely disappointed in the way I am treated by Standard Bank regarding the progress of my complaint. This type of unprofessional conduct by Standard Bank employees will lead to clients leaving the Bank for any other bank where the service is more professional, more sympathetic and more thorough.
262 replies
43 months ago
Milex South Africa
Bought a Miley 3.6 “One Touch Cooking Air Fryer “ about a year ago.About a month ago we noticed that the special coating that the “Pan” and the Basket of the Air Fryer is peeling off.The pan and the basket were never cleaned with any harsh scrubbing products but only with a soft sponge. According to the Certificate of Warranty from Milex South Africa which states”You are entitled to a replacement for any major failure or manufacturing defect. You are also entitled to have the goods repaired or replaced if the goods fail to meet the prescribed specifications or quality standards. The Milex warranty further states that ‘the product,to be free of any defects in material & workmanship for a period of 6 months from the date of purchase’. We did however lodge a written complaint by email to ‘info@ milex .co.za’ on the 14 September 2022 and had the same day back feed from a Mr.Leonard Rosen stating that the warranty doesn’t cover the coating of the basket and the pan.According to my understanding if the coating is peeling off it is a manufacturing defect and poor craftsmanship.I also understand that the 6 months warrant has lapse but did not expect that the special coating which forms a very important part of the Air Fryer would not just last for about a year or longer.The coating one would expect to last for quite some time as it is a very important part of the use of the equipment as if the coating did not last the plain metal of the Air Fryer-can cause serious health issues and cause the Air Fryer useless. I would expect from a Company like Milex a much better response regarding the lasting of the special coating. I will definitely not recommend to anybody to purchase a Milex Power Air fryer.I will get rid of my Milex Air Fryer and purchase a better, longer lasting product and where one would get a much better after sales support
0 replies
45 months ago
Legal And Debt Solutions
Standard Bank! One can ask the question nowadays: What is wrong and busy happening with the once most effective and best banks in South Africa! A bank nowadays is totally unreliable and extremely ineffective.Clearly and it seems that their employees are not doing their jobs effectively ,seems to be lazy,not caring about their customers or the brand that they represent, or are proud to represent the bank and what it stands for. Surely Standard Bank is going to pay the price for this no-care attitude by their employers in the near future. I am a client of Standard Bank for about 23 years and I can say without a doubt that this once-proud banking institution is of late not a glimpse of what it used to be in the past. I have put myself under “ Debt Review “ for various reasons with effect from 1 June 2022 through a debt review company called Legal and Debt Solutions, which handles the whole process. I was requested by my wife which was handling the negotiations on our behalf that I have to contribute a monthly amount towards the monthly installments to be handled by and payed over by Legal and Debt Solutions. An amount of R 2875,64 was deducted from my current account, which is a debit order payable to Standard Bank SA. at the end of every month. During May month my wife told me that Standard Bank SA was instructed by Legal and Debt Solutions to cancel such debit order as with effect from the 1 June 2022. On the 1 June 2022 as per agreement my wife paid the amount owing to Legal and Debt Solutions. I however noted none withstanding the assurance by Legal and Debt Solutions that the stop order for Standard Bank SA was cancelled and that Standard Bank SA would not deducted the monthly installments also from my bank account. This undertaking by Legal and Debt Solutions was as far from the truth as the distance between the son from the earth.( 151,91 million km) Standard Bank with their so called effective banking system and most reliable employees went ahead and deduct the monies from my bank account and me keeping my side of the agreement with Legal and Debt Solutions also paid my share.This complete mess up causes me to landed in serious financial problems and having no financial buck up for June 2022.I am a pensioner and solely rely on my monthly pension. Both institutions got their monies,and do not care the slightest about their clients well being. It took Standard Bank and Legal and Debt Solutions one day (1) to deduct the money from a bank account but 13 ( thirteen days) to refund it. This lack of empathy for their clients or the well-being of their clients, or taking their clients seriously is very clear in the way that both these institutions are handling and dealing with this serious matter. Whether this situation would happen again on 1 July 2022 is a very great possibility as it is clear that one cannot trust either Legal and Debt Solutions or Standard Bank SA in any undertaking that they give! Both of these two institutions are extremely unreliable, unprofessional, no empathy towards their clientele or are trustworthy in the slightest manner. Stay away from them, avoid them at all costs, providing such poor service to the public then they surely deserve what is coming their way. --
134 replies
46 months ago
Momentum Insure.M
What a Insurance Company to have you covered.What a highly proffesionsal bunch of people.Dealing with my clame absolute proffesionsal and speedy.THE BEST INSURANCE GUYS IN THIS COUNTRY.Keep up the good work.If you want to switch,switch now.Thanks Samela Phalane,for your proffesionalism ,attitude and dealing with claim.You guys Rock!!
134 replies
47 months ago
Standard Bank/Legal Debt Solutions.
Standard Bank! One can ask the question nowadays: What is wrong and busy happening with the once most effective and best banks in South Africa! A bank nowadays is totally unreliable and extremely ineffective.Clearly and it seems that their employees are not doing their jobs effectively, seem to be lazy,not caring about their customers or the brand that they represent, or are proud to represent the bank and what it stands for. Surely Standard Bank is going to pay the price for this no-care attitude by their employers in the near future. I am a client of Standard Bank for about 23 years and I can say without a doubt that this once proud banking institution is of late not a glimpse of what it use to be in the past. I have put myself under “ Debt Review “ for various reasons with effect from the 1 June 2022 through a debt review company called Legal and Debt Solutions, which handles the whole process. I was requested by my wife which was handling the negotiations on our behalf that I have to contribute a monthly amount towards the monthly installments to be handled by and payed over by Legal and Debt Solutions. An amount of R 2875,64 was deducted from my current account, which is a debit order payable to Standard Bank SA. at the end of every month. In May month my wife told me that Standard Bank SA was instructed by Legal and Debt Solutions to cancel such debit order with effect from the 1 June 2022. On the 1 June 2022 as per agreement my wife paid the amount owing to Legal and Debt Solutions. I however noted none withstanding the assurance by Legal and Debt Solutions that the stop order for Standard Bank SA was cancelled and that Standard Bank SA would not deduct the monthly instalments also from my bank account. This undertaking by Legal and Debt Solutions was as far from the truth as the distance between the son from the earth. ( 151,91 million km) Standard Bank with their so-called effective banking system and most reliable employees went ahead and deduct the monies from my bank account and me keeping my side of the agreement with Legal and Debt Solutions also paid my share. This complete mess-up cause me to land in serious financial problems and have no financial buck up for June 2022. I am a pensioner and solely rely on my monthly pension. Both institutions got their monies, and do not care the slightest about their clients well being. It took Standard Bank and Legal and Debt Solutions one day (1) to deduct the money from a bank account but 13 ( thirteen days) to refund it. This lack of empathy for their clients or the well-being of their clients, or taking their clients seriously is very clear in the way that both these institutions are handling and dealing with this serious matter. Whether this situation would happen again on 1 July 2022 is a very great possibility as it is clear that one cannot trust either Legal and Debt Solutions or Standard Bank SA in any undertaking that they give! Both of these two institutions are extremely unreliable, unprofessional, no empathy towards their clientele or are trustworthy in the slightest manner. I shall not recommend friends or family to utilize Standard Bank. My loyalty has come to a halt. Stay away from them, avoid them at all costs, providing such poor service to the public then they surely deserve what is coming their way. --
135 replies
49 months ago
Standard bank poor service
I created a future dated payment for 1st May. This morning I got a notification that the payment had been deducted. I immediately called Standard bank to request for the payment to be reversed. The lady informed me that she can reverse it but I will be charged R310 for a R500 payment. Non withstanding the fact that the mistake was Standatd bank’s. Just another reflection of the overall bad service we as clients have to live with with no means of recourse..
74 replies
81 months ago
Helen Joseph: A disgrace to.public service rendering!
Mother in law was admitted on Thursday 8/8/19to the Helen Joseph Hospital.My wife took her for supposedly heart failure due to shock.They arrived with my.mother in law at the hospital at about 19:00.The doctor only saw her at about 1:00 and instructed that she be admitted .My mother in law was admitted and a bed allocated at about 3: 00 (8 hours)later.The patient was dead tired and extremely exhausted after sitting in a waiting room for 8 hours.With this tipe of appauling and disgusting public service one can easy be dead before admitted to this pathetic goverment institution.And this goverment want to.do away with medical aid and people going to private hospitals but this is the tipe of service the Goverment rendered May God protect us !Now one can understand why the country in the whole is on the brink of total.collapse.
0 replies
83 months ago
Nasional Consumer Commission;A absolute disgrace to the South African Public.!!!!!
Bought a vehicle Audi Q3,2013 model,+-121000.during November 2017 from LisaBank in Fourways, Johannesburg. There were a few items that needed to be fixed by LisaBank and after requesting LisaBank to fix the said items, till today we have not had the slightest response from LisaBank. We had some of the items fixed at our own expense. On 3 April 2018 we took the said vehicle for a service at Audi Fourways. We were contacted by Audi Fourways and informed that the cambelt had not been replaced during the 120000 km (major service). Before signing the purchase documents we specifically enquired whether the vehicle had been serviced according the service book.(cam belt was supposed to be replaced)/ Lisa Cars confirmed that the service was done according to specifications and this fact was also indicated in the service book. The cost involved in replacing this cam belt would have cost me according to a quotation from Audi Fourways about R14000. We contacted Lisabank to enquire why they sold us a vehicle under false pretensions. After contacting LisaBank, they refuse to rectify the problem. We refuse to have the cambelt replaced on our expense as according to the law this was Lisabank responsibility.See the Consumer Protection Act.Sec 55 and 56. We reported our complaint to various institutions, with absolutely no resonse from anyone. We referred this case during AUGUST 2018 to the National Consumer Commision of South Africa in Pretoria. The complaint was appointed to a Miss. Prudence Moilwa to investigate. No correspondence regarding the progress of the case was ever made by Miss Prudence Moilwa. When my wife made enquiries via email regarding the progress of the case Miss P.Moilwa confirmed once by email the fact that she is dealing with the case and that she will returned to us regarding the outcome of the case when she has finalized it. This is now about 5 months later and still no progress or finalization. This complaint is now close 11 mo tonths in the hands of the National Consumer Commission Pretoria and in Miss. Prudence Moilwa's hands. The National Consumer Commission is a public institution and supposed to uphold and look after the public and to serve the public interest as far as consumer rights are concerned. This is clearly not the case in this instance. This institution is an absolute disgrace to the South African public they supposed to serve.They(National Consumer Commission) are of absolute no concern regarding us as the consumer,our rights and seem not keen to perform their work properly or have any regard or respect towards the public,they are supposed to serve .This institution is a clear indication of poor service that we as the public of South Africa have to deal with on a daily basis.One can just wonder how many other complaints are there from the general public regarding the pathetic service this organization provides. Trying to deal with them is a nightmare as you have to communicate through a call centre and have absolutely no chance to speak to the person dealing with your complaint.Request to phone you back is falling on absolute death ears. I have been very patient with the National Consumer Commision but waiting in vain for nearly a year has left me with no alternative but to proceed this path.
0 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)