Active since Sep 2016
10
Reviews
0
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Reviews
10 reviews1 month ago
Worst Medical Aid
The worst medical aid ever, they have susspened my medical aid and are refusing to re-instate me.
106 replies
4 months ago
Nonsense excuse of a bank
Worst bank I have dealt with, I cant even say I am using it cause I last used it in 2018 but now they are listing me and handing me over to their lawyers because apparently I owe them money or my account is overdrawn.... for an account I have clossed yesars back , they swear I never clossed it though, I have tried countless of time to contact them regarding this matter.
0 replies
16 months ago
Bash is Trash
I placed an order on ythe 6th Decemeber 2024, then from the 1th when I tracked my parcel I saw the status saying the load was full, the pacel was not properly sealed and other comments I dont rememeber well as they have now removed my tracting details. Then 10days later they canned my order and returned only the money for the purchases and offered me a lousy 10% minimum R100 spend voucher for my delivery costs, I can barely use the voucher cause it says not applicable on sale items but my purchase whicg they cancelled was on sale items, I barely even buy non sale items from there. I am so over Bash, if they dont send wrong items they cancell your order for no reason, they are Trashy.
0 replies
22 months ago
****mere
Do not waste your time and money on these people they will **** you daylight. So my car is due for 750000 services when I tried booking I was told they won't be covering it I need to pay cash as I have already done my 75K service but I only did 60K service in November 2023. When I called them I was put from one line to another line, with absolutely no help. then in another attempt I called them requesting my policy document and I was told it takes up to 24 hours to receive it. then when I wanted to extend the cover I was still told I need 4-months waiting period before Im covered so I would pay cash, what a waste don't even bother yourself the consultant don't even offer you any solution.
53 replies
48 months ago
Thieves
Im not a Rain subscriber but a friend asked me to make a payment on their behalf with my card then since then Rain has been debiting money on my account for what I don't know, now i can't even contact them cause it seems there stent any contacts available.
296 replies
49 months ago
Worst customer service experience
Worst customer service experienced ever my premium for car insurance were increased after a year, as expected no problem there so when i tried calling them regarding rhat I get pit on hold or my car just gets cut off or im jist told a retention specialist will get back to me, its been a week now waiting to cancel my insurance all of them because of their bad service and rude call center agents, i have spoken to probably 20 of them in just 3days. Never using Dial Direct ever again, cant imagine if i had a claim and they were playing hide and seek with my airtime and time like this.
74 replies
56 months ago
Ripped me off my money
DON'T PURCHASE ANYTHING FROM THEM. On 9March 2021 I made an order with order number #132723 then only received one of the items on 16 March 2021 and they sent an email to say the other item will be delivered separately due to packing. I then followed up the issues countless time through email from the 13th April, 21st April and 30th July adn I was told the colour I wanted wasn't available they are busy trying to source it and offered I take alternative colour my response was no since I've waited for long I could wait a little longer because no one offered me the option to take different a different colour when they realized they were out of stock. Then again on the 23rd August I sent an email requesting for my refund because clearly I won't receive my item worth +-R1500 now no one is responding to my emails.
0 replies
63 months ago
Satisfied with Miway car insurance and their superior serviceC
Miway continues to be the best car insurance for myself, with quick and easy claim process. Had a car accident on the 5th of January 2021 and submitted my claim the next day. On the accident scene I called them and they were very helpful with even organizing with the tow truck guys, my car wasn't drivable as well making sure I received medical attention, they even offered to get me transport home but I was already sorted with that. Now because of the lockdown at first had a bumpy stumbling block which was fixed immediately with the person that was handling my claim. I submitted all that was required of me and kept on checking progress every second day and I finally received my payout on the 27th of January 2021 hustle free, since my car was written off. overall I am satisfied with the service at Miway and very happy to continue use their services. on a scale of 1 to 10 I would give them a solid 9 and recommend Miway for car insurance. Even in 2017 had a car accident my car was drivable, also had a quick and easy claim.
56 replies
64 months ago
Frustrated, slow/bad customer service
If I could give then a zero star I would, I had a car accident 2weeks ago and it was written off, I submitted all the documents which were required and was assigned to Joseph Atlarelang Nhlapho. Ever since I've been assigned to the abovementioned , his line never goes through and he has never attempted to contact me, everyday I call the call center to try and get an update on my claim, everyone I speak to keeps saying they will let Mr Nhlapho to get back to me but with fail. I am tired wasting my airtime daily trying to reach one individual. everyday I am told different stories, can I be assigned to a different representative who takes their job serious and cares about the client/customer.
61 replies
117 months ago
Insurance Premium query
<p>My insurance car premiums were too high, i opted to change insurence compaies. Miway helped and gave me an afforbale premium with the same policy cover.</p>
53 replies
Review Distribution
5 Star
1 (10%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)