PA
Petros A
Active since Oct 2009
42
Reviews
0
Industries
Reviews
42 reviews2 months ago
afrihost is so stupid!!!
afrihost is the pits. After a year with them, I moved houses and asked for a transfer. They sent a technician to activate my fibre box at the new place but instead the technician replaced the box, without telling me. Next thing I receive an installation/activation bill. After many WhatsApp enquiries, with their clueless agents, and unanswered emails, they finally reversed the fee, after 2 weeks. Then they suspended my account because of an outstanding pro-rata amount, which of course was outstanding because I was still waiting for the resolution of the installation fee issue. As if this was not bad enough, they expect me to still give them a month's cancellation notice. Not to mention how rude and arrogant their telephone support agents are. At some point I had to go to their office because that's the only way I could get assistance. It was chaos, there were so many screaming, swearing, upset clients. I am done with them. Good riddance to very bad *******.
0 replies
7 months ago
Flight delays and very bad service
Both my flights (WM50UT) from OR Tambo to King Phalo and back were delayed. But what really concerns me is that for the flight from King Phalo I got to the boarding desk 15 minutes before departure, there was a still a long queue of passengers on to the aircraft, yet no attempt was made to let me into the aircraft even though I explained that the last text message announcing the new boarding time came in at 17h01 and I only saw it at 17h10 as I had to charge my phone battery which had died due to the long unxpected delay, which was clearly not my fault. In addition, I took out the delay insurance, which I was told did not cover the delay. The desk personel simple refused to help me and directed me to the ticket office. The ticket officer was no better. After blaming me, she eventually offered me a standby option, for which I paid R300. Quite clearly it is okay for safair to have delays but not okay for me to be distracted by the delays. I will not fly with safair again unless the R300 is refunded. Furthermore, I will post my experience on social media.
0 replies
12 months ago
dstv/multichoice customer service is pathetic, they are the worst!!!
Dstv is advertised a deal where you pay an extra R100 and your current package will be upgraded to the next package. I am an Access. I paid R100 on 1st April, today my Access has not been upgraded. I have so many calls and sent so many emails. On the calls, I get put on hold endlessly until I give up. There is no response to my emails. Now I see that the R100 has been allocated to next month instead of being used to upgrade. This is so upsetting, so much of my time and airtime has been wasted. dstv/multichoice customer service is pathetic, they are the worst, no wonder they are continuing to lose clients, soon they will be losing me!!!!
0 replies
16 months ago
FNB are tsotsis and ****mers
There were funds in my account but suddenly there were ba k charges over and above the fixed monthly amount that I signed up for, as a result when I tried to make a purchase the transaction was declined. As if this was not bad enough I was charged another additional fee for each declined transaction. It is small amounts and charges, I am against this principle of additional fees and fees for declined transactions. WHY did the bank not inform me of the additional charges. WHY did they not inform me of the zero balance? This is *********, to charge for a transaction that did not even take, which occurred as a result of unexpected charges. I want ALL the charges to be reversed except for the monthly fee, otherwise I WILL close ALL my accounts and SPREAD the word on social media!
56 replies
18 months ago
URGENT NEW PHONE ISSUE
I have just discovered that the second sim (SIM2) on my new phone is faulty. I received the phone last month, September 2024 on an insurance claim from the vodastore at Nelson Mandela Square, Sandton City. I took the phone today to the store. They checked and confirmed that SIM2 does not work. They speculated that it could be a manufacturing fault or it could be related to the fact that the phone has been dropped. They said it needs to be assessed and booked in. They sent me to a store, which they called a pop-up store, opposite Ackermans within Sandton City so that it could be assessed. I walked all the way to the store, only to find that it will only open at the end of October. I then walked to the Sandton City store, opposite Edgars. The lady there called the Nelson Mandela store to reprimand them for misinforming me and sending me around. She confirmed that SIM2 does not work. I told her I was upset about the inconvenience and that I need a loan phone whilst my new phone is booked in. She sent me back to the Nelson Mandela store. The manager at Nelson Mandela store told me that I should have checked SIM2 within 7 days. That obviously upset me more because, how was I to know, because SIM1, which I needed at the time, worked? How was I to know that there was anything with the NEW phone that I needed to check or that didn't work? The only reason I discovered that SIM2 doesn't work is when I ran out of data on SIM1 and needed to access my data on SIM2. He then told me that they also don't have loan phones and that I need to take the phone to a vodacom workshop. I am EXTREMELY upset about this running around, incovenience and bad service. I pay over R2500 per month for this phone and I need it to be fully functional URGENTLY
106 replies
19 months ago
dstv service is extremely poor
I was ****** of my valuables, including my cellphones on Sunday morning, 1 September therefore I wasn't able to contact dstv to downgrade from premium package to compact package. I eventually got a new phone on 3 September and I did the downgrade on the mydstv app. By 4 September the downgrade was still pending on the app, therefore I called dstv contact centre. The agent told me not to worry because the downgrade would be eventually done and I would not be charged for premium package. Today, 10 September the downgrade has still not been done and my account shows that I am being charged for premium and not for compact. I called dstv contact centre again today. I was told that my downgrade will only be effective next month because my payment date is 2 September. Despite me mentioning several times the reason I was only able to do the downgrade on 3 September, the agent and the manager I spoke insisted that they could not help. I advised them to override the date and reminded them that I was told the downgrade would be done but they both refused to assist. I refuse to pay for premium package for the month of September. If dstv insists on not downgrading my package and if they don't reverse the additional charges from 2 September to date, I will be forced to close the account, without paying of course. I really don't care about dstv, it is quite clear why they are losing premium subscribers, it is because of this very bad customer service. I will definitely post this on social media, if my downgrade is not done and charges reversed.
159 replies
22 months ago
African Bank is the pits !!!
I have been holding on the phone for over 30 minutes, counting. I took their funeral plan last year. Last week they double-debited my account. I went to the branch to request a refund. It is now 4 days later, the refund has not been done. I am calling them to follow up. They are passing me around on the phone. I have to repeat myself over and over. No one is helping. I will cancel this funeral plan and I will close my account with them. Learn from me and don't go through what I am going through with this most stupid of the stupid bank!!
159 replies
23 months ago
Planet42 you are truly the world's worst company
Planet42 you are truly the world's worst company You have ignored the email from the ombudsman and you have not kept your promise to resolve my issues. Brace yourselves for the worst because I am going to publish my very bad experience on social media. Needless to mention the cost and damage you are going to incur.
53 replies
24 months ago
DSTV IS THE PITS !!!
dstv is the pits. They are the worst when it comes to customer service. I reported an issue with a bogus installer. They didn't bother to investigate despite promising to do so. A gentleman from dstv called me and promised to correct my account. He did. He promised to follow up so that I can pay the pro-rata amount and for the next month but he did not call. Now I cannot pay because the mount billed is incorrect. I called twice today, both times I was put on hold and eventually got disconnected. The agents promised to call me back but never did. Needless to say that they did not assist me. I am done with this pathetic service. I am finally going to close my account and leave dstv for good. So many of my friends have long left and are happy with Netflix and other service providers.
53 replies
24 months ago
Planet42 is the worst !!!!
The car they financed broke down on 4 December 2023. I paid them for December and January. The car still has not been repaired, it is at the mechanic. Planet42 Warranty does not want to pay for the claim because their dealership could not provide a service history. It's a long story and I decided to cancel their agreement. Now I want a refund of the 2 months. After many emails and phone-calls, I am still waiting for the refund.
159 replies
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4 Star
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2 Star
1 (2.380952380952381%)
1 Star
41 (97.61904761904762%)