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Active since Oct 2016

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Reviews

13 reviews

3 months ago

Disgraceful

I have sent now the 4th or 5th Email seeking assistance with having my account updated to reflect a zero balance as current/arrears payment was made the 25th of April to which I have shared the proof of payment, till today the account has not been updated..

0 replies

Dimsumfest (Pty) Ltd - Johannesburg Central

10 months ago

Disgraceful

This chef was drunk at our function, the food he had brought tasted off or like it was prepared 2 days prior to the event. He brought 2 trays only...For the value of money we had paid him, the service was putrid.....Not on this lifetime nor the next would I ever ever ever use him again. It was a disgraceful experience to say the least.

0 replies

Milaw Legal

13 months ago

Thank you

Thank you to the amazing team at MiLaw legal for the outstanding work and support you have shown and given to. I would use your services over and over again. Thank you so much team especially Onica.

0 replies

Russells and Joshua Doore

25 months ago

Russells - Commissioner Street, Johannesburg CBD

I would just like to commend the staff of the Russells store here in JHB CBD (Commissioner Street) on the excellent customer service they have. From the day I enquired up until now, still paying the lay buy off had to change the item but never felt as if it's a burden dealing with them or gotten any attitude from any of the staff. Thank you for the exceptional experience keep up the excellenet customer service.

0 replies

College SA

34 months ago

Exceptional customer service by Mandy Nortje

I was interested in gaining more knowledge in wanting to pursue accounting...With the exceptional customer service I received from a Ms Mandy Nortje (educational planner)..She definitely made the process a whole lot easier for me. Just goes to show you there are still people who goes above and beyond with the services they render, whether it be via telephone or prompt email assistance. Thank you so much Optimi College

1 reply

FNB (First National Bank)

81 months ago

FNB Ewallet

<div>Good day, I am an existing FNB customer I normally used to receive my ewallet pins now I cant access it at all. Worse of all you dial *120*277# it still redirects to the main account and still nothing. The changes are not making things easier just more and more difficult.</div>

1 reply

FNB (First National Bank)

82 months ago

FNB Lenasia - Excellence in service :-)

FNB Lenasia I would just like to commend the FNB Lenasia branch on the exceptional service they always offer not only myself but the many clients that walk in and out of their offices. Keep up the great work.

0 replies

Platinum Life

101 months ago

Fed up with Platinum Life

I have sent an email last week enquiring about my mother's policy to be cancelled. I have not had a response or call to either myself nor my mother. I informed you guess that I will be going on maternity leave (unpaid). I was advised that they will refund my April debt order and then that amount I would have to pay for May being the month I go on leave...I will be on maternity leave for MAY, JUNE, JULY I was advised if the debt order is placed on hold for more than 2 months it will lapse and it would be cancelled....I would rather be refunded and have the policy cancelled.. You'll are so quick to call when debt orders don't go off but never call when one has queries.

1 reply

Homechoice

102 months ago

Slow Service

I have always loved the homechoice products - in the past 2 weeks I have sent more than 5 emails enquiring assistance with regards to opening an accounts, not to mention the call back and email me back service to which I have not had nay courtesy of a response. Just goes to show how their service is but are so quick to send their specials and catalogues out.

1 reply

Chris Hani Baragwanath Hospital

102 months ago

Lack of Customer Service/ Bad Attitude

I was referred from my local clinic to attend to Bara the following morning being the 08.03.2018 - I went there was at the hospital at 8:00AM - only got assisted by a Doctor at 15:03 I was then checked (as this was my first check up) I was advised to come back on the 13.03.2018, due to the death of my granny I could not attend to the sonar appointment..the entire week I have been calling to get another date...Was put through to different departments before I was put through to maternity/sonar...I enquired if they have an alternative date for me to attend to hospital this week, they asked why didn't I call. I then explained I tried every week day at least 3 times but to no avail....I then tried again this morning to call I was out through to the maternity department/ ANC - I was told there is no file for me and that no booking from the doctor was ever made...

0 replies

Review Distribution

5 Star

4 (30.8%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (7.7%)

1 Star

8 (61.5%)

Reviews

Disgraceful

Disgraceful

Thank you

Russells - Commissioner Street, Johannesburg CBD

Exceptional customer service by Mandy Nortje

FNB Ewallet

FNB Lenasia - Excellence in service :-)

Fed up with Platinum Life

Slow Service

Lack of Customer Service/ Bad Attitude

Review Distribution

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