Active since Oct 2016
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12 reviews29 months ago
TAKEALOT ABSOLUTELY DISAPPOINTING AND **** CUSTOMER SERVICE FRUUGO THE ANSWER
How do you get a response from Takealot. Their customer care is non existent. The frustration with this company is unbearable. I will not support them again. Fruugo for me is now the answer. Wayne Sparg.
0 replies
29 months ago
TAKEALOT ****MERS
Takealot are ****mers. I ordered a TV, which was not a smart TV and on the same day I ordered the correct Smart TV. Box was never opened. The advert was misleading in the first place. They rejected my return and refund saying TV was tampered with. What a load of SHi...... I called the centre and they lady told me see would escalate the return. On there instructions they returned the TV to me and told me to say that I ordered the wrong item. I should take it to the warehouse and return it. Which I did. This is the second time, with the reason that they gave me. Today I receive an email to say it is rejected again. They say my reason was Submitted Return Reason: Product does not meet my expectations In this case, the product returned was used. As the TV arrived bubble wrapped I took it to the warehouse. Someone please help me to decide what to do. I feel that there is no hope and that I should go to an Ombudsman. I just cannot stop crying. How can they do this. PRODUCT WAS NEVER EVER OPENED FIRST AND SECOND TIME. I am happy with the TV I bought in its place. I will make sure everyone knows that buying electronics through Takealot is not worth the risk especially now that Christmas is upon us. Next step is facebook to warn customers.
0 replies
31 months ago
Red Alet security guard rude and unprofessional
Red Alert Kidds Beach security guard very rude and unprofessional. I will not recommend them with the attitude.
0 replies
39 months ago
Travel scam
This is the biggest scam you can ever come across. We cancelled contract and after 6 years we get a message to say that we have been handed over to collection for outstanding membership. From the start there were major floors in this travel scam.
0 replies
45 months ago
OVERNIGHT DELIVERY WITH THE COURIER GUY DOES NOT MEAN OVERNIGHT!!!!
Please note that THE COURIER GUY OVERNIGHT service is not overnight!!!!! Delivery is within 48 hours. I requested an overnight parcel, collected Thursday morning, received Monday afternoon. My email was sent : Sent: Monday, August 1, 2022 12:17 PM Received a reply today: Thursday, August 4, 2022 2:05:29 PM The reply to my request for overnight refund. ----- Original Message ----- From: "Bennie berg" <bennie.b@thecourierguy.co.za> To: "DR HOOK" <waynejs@telkomsa.net> Cc: "Carmen Guest" <carmen@thecourierguy.co.za> Sent: Thursday, August 4, 2022 2:05:29 PM Subject: Re: URGENT UNRELIABLE Account name Wayne Winch Sales & Repairs Account code WWS001(No refund ovn 48 hour service) Good Day Vanessa Hope you well,I do apologies for only getting back to you know,I have been waiting for feedback from OPS MANAGER & MANAGER, your account will not be refunded,because this is an 48 hour service,as per your OVN parcel that u have booked 28/07/2022,and it was deliver on 01/08/2022 Monday afternoon.
0 replies
45 months ago
The courier guy UNRELIABLE OVERNIGHT DELIVERY
On the 28/07/2022 I requested an online collection overnight. Q8TFF. It is now 11.50am Monday 01/08/2022 AND PARCEL has not arrived. On Saturday phoned depot and asked were my parcel is. Sorry they did receive it at depot on Friday, but their drivers were tooo busy. THIS IS AN OVERNIGHT PARCEL I AM PAYING FOR .... It must take priority. I phoned at 11.40 to ask where my parcel is and was given the driver no. 068 356 6604. I must now phone the driver to see where my overnight Thursday parcel is. Our customer has given us an ultimatum, if parcel not here by 1pm taking business elsewhere. And that's what I must do. Unreliable. WE have a business to run. Dr Hook's East London
0 replies
68 months ago
ABSA NO RESPONSE TO EMAILS OR QUERIES
Have sent ABSA numerous email requesting information and answers to my queries and all I get is a case no. Then I get a message case closed without any response. Is there anyone out there reviewing my emails besides a computer. I referred to a case no. enquering why I have not received an answer and get another case no.
106 replies
81 months ago
DISPUTE
Good Morning About 2 weeks ago our email address stopped working, I tried username and password to no avail. Contacted the call centre and they said that our internet had been cancelled. We did have trouble with landline and were told that they would not replace the stolen cable and that we were receiving a wireless router. Even after we received the wireless router there was no internet, hence Telkom said it was cancelled. Why on earth would we cancel our internet. If we did there should be a recording at the call centre which you could follow up on. I was told it was cancelled on Telkom side without my authority. I use my internet for business purposes and after I went to the Hemingsway Telkom they reinstated the internet. After I went into my internet and after it was reactivated there were no emails. Everything is blank folders gone with important emails and no emails in inbox or deleted box. My business is at stake. Please can you re-instate my old emails. This is highly stressful as my business relied on this. Please find a way to get my emails back. Telkom was incompetent and caused this highly stressful situation. Your urgent attention would be appreciated or a resolution to the situation. I would not like to take further action, should this not be resolved. All my details below. WAYNE JAMES SPARG ACCOUNT ACC. NO.639901972226 waynejs@telkomsa.net 043-7261153 Regards Wayne Sparg 073 155 7999 I/D 6212135006083 9 Linaria Drive Vincent Heights EAST LONDON 5247
0 replies
81 months ago
DISSATISFIED AND IRATE TELKOM CUSTOMER
Please can you assist after not having a land line and hours of phone calls, we were eventually notified that the stolen cable would not be replaces and huawei lite router would be installed. It worked for a day and then went onto the blink, eventually after taking it to Telkom problem was resolved. But had different operators giving different faults all which were not true until I physically went to Telkom. A week before Telkom had another problem (Cables were once again stolen) I could not log into email address waynejs@telkomsa.net. Land Line 043-7261153. After numerous calls wanting a new password to access our internet and visiting Telkom Hemingsway a lady told us that the email address had been cancelled on there side and would be reinstated. A sms would be sent to my wife cellphone with code or password. Have still not received an sms. Please can you assist with reinstating my email address and issue a new login password. I never cancelled my email address as it is part of my business and have no idea how many customers have tried to email me. This has cost me hundreds of Rands in phone calls as our router was only installed a week after email went done. Regards Wayne James Sparg 073 155 7999
0 replies
103 months ago
EAST LONDON CONTACT NO.
I placed a first online order and did not know how the 1st free delivery worked and paid with a delivery charge. Tried to contact Mr Delivery EAST LONDON. Telephone rings three times goes onto a recorder and tells me this mailbox is currently unavailable. Googled contact no. through callupcontact.com and brabys.com gives a cell no. and same contact no. I phoned before. Cell phone no. does not exsist on both websites. How can you promote a business when the website you choose to advertise does have the correct details. I AM so irate at the moment I want to cancel my order.
0 replies
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