Active since Oct 2016
11
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11 reviews83 months ago
TIME TO CLOSE MY ACCOUNTS AT FNB
Last Wednesday 5th May by broker in the UK purchased R107,858.50 which was forwarded electronically to my account at FNB. Something I do twice a year. Normal transfer time is 24 to 48 hours which means it should have reflected in my account on 6th June or 7th at the latest. The money was still not there yesterday 10th June so today I called forex who said they had not received it and to get my broker in London to forward the proof of payment. I received this and called forex again but they were most unhelpful and told me to send the proof to them by email and hey would investigate and this would take up to 48 hours. The fact that the money was received by FNB on 10th June but may not be credited to my account before 13th June is disgusting. Added to the fact hat they will charge me in excess of R300 "fees" and other charges due to my account now running into deficit does not bother them at all. Nice little money maker for them.
56 replies
83 months ago
DISGUSTING SERVICE
On 02 June I received my latest statement by email that showed a debit to my account of R115 as a monthly account fee. I am a pensioner and hold an Encore account that is fee free. I contacted FNB by their chat line and was told it was due to a system error and the amount would be refunded on 03 June. I chased this up on 04 June to be told it would be escalated. Today I tried to call FNB but got the old chestnut that they were experiencing higher than usual call volume so went on line to the chat line. Perry Khumalo answered at 9:05 and asked me to wait while he accessed my account. When he had still not come back on line by 09:46 I gave up and tried the phone again. No answer after about 15 minutes so gave up again. Then received an sms from Khulmalo saying debit was made by Norhcliff branch and gave me a number on which to contact them, THE NUMBER NO LONGER EXISTS.
112 replies
84 months ago
DON'T BUY A HISENSE CELL PHONE
Bought a Hisense dual sim phone from Game but when I tried to set it up it would not recognise the second sim and kept giving an error message that I could not use 2 sims at once. Called Hisense's repair centre who suggested I bring it to them in Bedford View the next day. As this was a Saturday I asked if there would be somebody there to assist and was assured that a qualified technician would be on duty. Went next day and the only person on duty seemed to know nothing about cell phones. Firstly he said that a dual sim phone did not mean you could use 2 sim cards. Eventually after some discussion he conceded that the use of 2 sims was OK but that there was a software issue and that I should return on Monday as the software man did not work at weekends. I declined to again drive 60kms round trip and then the receptionist said they could send somebody on either Mon or Tues to my home. Monday was a no-show so Tuesday I phoned and was told they would not have the soft-ware until Wednesday but would call me back within the hour to confirm. I have heard nothing since so took the phone back to Game and bought a Samsung instead.
0 replies
90 months ago
More details on the owner of Shop4Tools
Further to previous postings, his full name is Victor Moima and according to his profile on Linkin holds a NQLF from Edutel, a Diploma in Business Management and is a former branch manager of Builders Warehous. He no longer operate from the address on his website 368 Oak Avenue Randburg and left there over 1 years ago and may be in Pretoria.If anybody wants to join me in opening a joint case with SAPS pls call on ********** 671
0 replies
90 months ago
Amendment "DON'T BUY FROM THESE FRAUDSTERS
Further to my last post. the headline should read "DON'T" buy from these fraudsters
0 replies
90 months ago
DO BUY FROM THESE FRAUDSTERS
Like every posting for this company, except from Eugene W, I have ordered goods from them and not received them. They do not answer their phone, they reply to emails with a "cut & paste" job saying they will contact me but never do. They do not exist at the address given on the website. Why does Eugene W. suggest that we look to ourselves before posting negative comments? Surely he must realise this company is dealing fraudulently when he is the ONLY person to give them 5 stars, everybody else gives only one. I guess he is being paid to post a positive comment after 100% of negative comments
0 replies
91 months ago
BEST AFTER SALES SERVICE EVER
My Geyserwise control unit developed a fault after 10 years of good service. My electrician found that a connection had burned out and so I assumed I would need to purchase a new unit as I doubted spares would be available for such and old unit. I called Geyserwise in Centurion who explained that the new units were no compatible with my old unit but if I brought it to them they could repair it free of charge whilst I waited. This I did and found all the staff so efficient and extremely friendly. Thanks guys for an after sales service so rarely found in South Africa.
0 replies
92 months ago
Don't bother going
Went to Clay Oven last Sunday. Their Website advises that you book as they are very busy on Sundays. We were there from 12h30 until 15h15 and there were only about 7 tables taken. The menu is extensive but only about 30% is available. The owner when questioned about the lack of choice was aggressive and abrasive and when we said that tiramisu could be bought from Woolworths he replied that it was too expensive but still charged, according to the menu, much more than Woolworths' retail price. His attitude was customers were an infringement on his Sunday leisure day. Will almost certainly be out of business by the end of the year. Like · Reply · 2m
56 replies
94 months ago
Don't get a cell phone from Makro unless you have 3 hours to spare
Today I drove to Makro Riversands to get a new cell phone on contract. There is only one person in the whole store who can handle this. He was busy with another customer so after waiting over 20 minutes I ask to see a manager. The response was that he/she was in a meeting. I asked to see an assistant manager or a PA. No, they are all in a meeting. Usual excuse that managers do not think it is their responsibility to talk to customers. A departmental manager called Lucas eventually appeared after being called at least 3 times. By this time the assistant handling contracts became free. It then took about over an hour to complete all the formalities despite the fact that I have already got 3 contracts with Vodacom. It then took another 15 minutes to actually pay Makro's charge which involved a supervisor having to authorise the girl on till to accept this payment. It then took security a further 7 minutes to clear me at the exit despite having all the till receipts. To add insult to injury, upon arriving home the battery was dead nor will it charge. Makro now expect me to drive 30kms to return it for an exchange plus another 30 kms back home.
53 replies
94 months ago
LIFESTYLE'S CEO IGNORES THE PLIGHT OF THE DISABLED
About 1 month ago i visited this garden centre and as both my partner and I are registered disabled we drove to park in a disabled bay. All the bays were taken but fortunately a standard bay close by became vacant. Although this did not involve any great distance to walk it did mean that we could not open the car doors fully which my partner needs in order to exit the car easily. Of the 7 or 8 specially assigned disabled parking spaces only 3 of the cars displayed the appropriate sticker. I mentioned this to a lady at the info counter who gave me the cell number of the CEO and suggested I called her as she took no notice when staff had reported this to her before. I called this lady who was totally disinterested and claimed that these people probably were disabled but did not like to display a sticker. Today I returned to the centre to find a motorcycle parked in the disabled bay closest to the entrance. Two hours later it was still there and all the bays were now occupied. I spoke to a car guard to said it belonged to a member of staff who shouted at him if he told him not to park there. Lifestyle are quite happy to take money from their many disabled customers but refuse to monitor the use of these bays by selfish able-bodied customer. SHAME ON THEM
0 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
1 (9.090909090909092%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)