LT
Luzuko T
Active since Oct 2016
8
Reviews
0
Industries
Reviews
8 reviews7 months ago
Apalled
For the last three months now I've been getting overcharged by these people. I called in, and they told me they were rectifying the matter, but that never happened. On Tuesday 09/09/2025, again I contacted them, and they said my account is being credited, and my services will be restored by Friday 12/09/2025. This again was not done. Today within the last hour, I've been transferred back and forth to different people, each person making me explain what my issue is. They've suspended my services because I refused to pay the wrong amount, and now they are telling me that they cannot cancel a suspended account. I'm so frustrated, and sick of such utterly pathetic service, and I need to switch to another provider, but they are refusing to cancel this service.
0 replies
27 months ago
Refusal to refund my money when no service was rendered
Ez Wheels Pietermatritzburg I was told I would get assistance and I was sent all the paperwork. I paid R5000 "activation" but then it took long for me to get the carport back up after we experienced a storm in my city. I said I would not continue as there is no carport and they are refusing to give me back my R5000 and they are telling me they will keep it safe for one day when I want to do business with them again. Kobus Dreyer, Ntuthu Dlala, Paul Du Plessis, Zelia Wolmarans, I want my money back. I will make this trend on every single platform until I get my money back. This is *******. You did not provide me with a service.
0 replies
27 months ago
Refusal to refund
Ez Wheels Pietermatritzburg I was told I would get assistance and I was sent all the paperwork. I paid R5000 "activation" but then it took long for me to get the carport back up after we experienced a storm in my city. I said I would not continue as there is no carport and they are refusing to give me back my R5000 and they are telling me they will keep it safe for one day when I want to do business with them again. Kobus Dreyer Ntuthu Dlala Paul Du Plessis Zelia Wolmarans I want my money back. I will make this trend on every single platform until I get my money back.
0 replies
33 months ago
Volkano Carelessness
In 2021 December I bought a Volkano Cobra Series speaker and even though it was only used on some weekends, 5 months later, it started giving issues and not coming on unless it was plugged in. I sent an email to TechnoMobi where I had bought it, I was told to send it to them by courier and I didn't complain about that, I just sent it. After some waiting, I was told that the speaker was being replaced and that I was being upgraded. They then sent me the exact same thing, but with a broken off piece. I had to send this back yet again and I waiter for longer. Eventually I was sent a Volkano Anaconda series and it must have been around October and then speaker had been initially sent back in July. Now the same speaker that was said to be a better speaker is doing the same thing and again, this thing is only being used on certain weekends. I contacted TechnoMobi and the lady has been super helpful and efficient. Now today she sends me an email from Volkano saying the warranty from the first speaker carried over to the replacement speaker and thus has expired so they're not gonna do anything. How can one item's warranty carry over to another item? What nonsense is that? I will be taking this to consumer protection and as high as I have to, because this is completely unacceptable. If they don't fix or repair the the thing, then they must give me my money back immediately and know I will spread the word about this. I will not be disregarded.
0 replies
82 months ago
Worst customer service and false advertising
Why do you guys have such a lack of care for customers??? A few months ago we got the ****tiest service from you but no one even attempted to follow up with my complaint. Two days ago I complained about how you advertise that a large pizza order guarantees some sort of prize and yet we've BEEN ordering these pizzas and NOTHING has ever been given to us and once again there's not a single piece of correspondence from you. Maybe you look at the name and figure it's a black person so you don't have to bother, cause I'm sure if the complaints were coming from someone with an English or Afrikaans name there'd be speedy responses.
105 replies
85 months ago
Disgusting treatment by American Swiss
My girlfriend bought a Police bracelet at American Swiss Hemingway's East London. Way before the warranty wore off the bracelet broke and we took it back in Feb 2019. We were told it will be repaired and returned by the 6th of March 2019 but this day came and passed without ANY communication from them. Eventually we went and inquired and they said they would get back to us and again there was no communication until we went back AGAIN to see what was going on. This was now at the end of March. They said it was showing on the system as "on the way" and we should wait as they will let is know as soon as it arrives. Once again there was nothing from them in terms of communication until we went to find out once again what was happening. They now said the bracelet was sitting at their repair agent still not repaired as they were unable to repair it. On the second week of April I got a call and they told me to come choose a replacement bracelet since they could not fix my one. I was told I would get it the latest by Monday 15 April 2019. Come Monday I'm getting more stories about the the damn thing not having been shipped when it was meant to be shipped and now I must wait for it to be shipped overnight and I will get it the next day which is today 16 April 2019. I get there today and what's being given to me is TOTALLY DIFFERENT from what I was shown which is what I chose. The in-store staff themselves agree and can clearly see the difference. They call the store manager Chantelle who is apparently on lunch and she simply tells them I will need to find the receipt or wait for them to find it in records so they can try and see if any other store had the same one I had rather. Now it's almost a nine months since the original purchase and almost three months waiting for them to repair it. How much longer will o have to wait for them to find another in another store!!!??? And what are the chances of any other store having that exact same item after so long!!!??? I feel I'm being seen as an idiot and that is one thing I do not appreciate. I will be escalating this matter as high as I possibly can. I've been so patient for so long and they can attest to it in store. I've maintained and kept calm through all the up and down and this is what I get in the end. This is utterly disgusting and annoying.
56 replies
90 months ago
Pathetic service
The disgust and utter disappointment after having asked so nicely yesterday that my car be properly cleaned unlike the last time I brought it to you and still I had to complain even though I had asked so nicely. Now on top of it all my charger goes missing and at first I'm told by the lady that morning shift staff will be asked and if the all don't know anything my charger will be replaced. At the same time the guy checking on cars tells me to my face that other people's things have also gone missing before and he uses sunglasses as one such example. Now this morning I go to inquire as to whether anyone came forward with ma charger and this time I'm indirectly called a liar because "their staff are not thieves". Now the lady will not be keeping her word and replace my charger and the same guy who told me things go missing is telling me "nothing has ever gone missing cause even wallets are handed in" whi h makes me wonder, why would someones wallet need to be handed in when it should have never in the first place disappeared from where it was? I'll surly be sharing my story with every single person I know so they can stay safe from being robbed of their items. If you can't trust that your belongings are safe when you take your car to be washed then I don't feel you should even go to that car wash.
0 replies
116 months ago
Time wasted
<p>As I write this I am standing at the "customer sercice" counter at Game Vincent to return a OVHD decoder which is faulty. Upon arrival I was attended to by the lady at the counter who was not wearing a name tag. I explained the situation to her and it seemed she was unable to assist me so she tried to get a hold of the supervisor (Fikile) who did not come for at least 20 minutes. When she eventually did come she still took her own time doing ther things before she attended to me. After explaining my issue to her she seemed to not understand me as I simply put it to her that I DO NOT WANT THE ITEM ANYMORE. She then called for another person. A gentleman by the name of Dashley. Who also took his own time to attend to me before telling me I had to wait 10 to 15 days for "assessment" of the item which would determine whether it will get replaced or repaired. Even though I was saying to thembit will make no different as I simply do not want it anymore. If you view footage you will see I spent nearly an hour standing at the counter and this is utterly annoying and angers me to an extentbI have never reached in my entire life. I need my money back and you can be sure I will NEVER set foot into any of your stores and will sharing this with everyone I know.</p>
53 replies
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8 (100%)