Active since Oct 2016
20
Reviews
0
Industries
Reviews
20 reviews2 months ago
Terrible communication channels
I have been trying to call I'm to book a service for the past 3 month. Calls go to an auto answer indicating that they will call back and no one does. This is unacceptable customer service. Please fix your phone lines.
0 replies
9 months ago
Nine West cloud Nine heels
I bought my second pair of Nine West heels on your site and I'm in love. It's like I'm walking on clouds!! Those shoes are so comfortable and I know because I can hardly spend a day in heels. I will be buying more and more Nine West heels. Thanks 😊
0 replies
15 months ago
Lack of thoroughness and patient care
I had a disappointing experience at this practice. When I arrived, the receptionist was quite condescending and not very helpful. While she did relax after a while, first impressions matter, and it wasn’t a pleasant start. Once I was called in, I sat in the doctor's office, and when he arrived, he asked about my symptoms. However, he seemed completely uninterested and lacked any sense of care or thoroughness. He didn’t conduct any examination—he simply listened to my symptoms, wrote a prescription, and that was it. I was genuinely surprised at the lack of effort because, for all I know, my symptoms could have been caused by something else that required further investigation. Overall, I left feeling like I wasn’t truly cared for as a patient. A medical professional should at least take the time to assess a patient properly rather than rushing through an appointment. I wouldn’t recommend this doctor based on my experience.
0 replies
17 months ago
Lack of customer service
Putting a 10% service fee on a bill without informing the customer is ********* and extremely rude!! The service was not great and the manager on Sunday 29 December is extremely rude!!
0 replies
18 months ago
They suck!!
Ordered using ASAP at 5pm, closest store closes at 7pm. My order wasn't filled until 7pm. EDT kept changing every 30m, even now it's showing delivery at 9:30pm which is impossible because the store is closed!!!! Called the ASAP call center and they are useless because they can only escalate to the store and there is no real time resolution. Now I don't have my items, there is no way to cancel the order in progress. I hate your service!!!
1 reply
18 months ago
Your call is NOT very important to them
Status on their website says out for delivery. I called their contact centre and I was on hold for 30m to speak to an agent with the voice prompt saying "Your call is very important to us". I wasn't feeling very important having to hold for 30m to speak to an agent. This company lacks customer service!!
1 reply
18 months ago
Fibre Connection is a joke
If I could give it a negative rating, I would!! The network is more off than on!! Im paying R500 to Vuma and Mweb and I end up buying my own data to Hotspot my laptop because the Fibre connection is off 90% of the time. I can't switch to another SP because Vuma is the only provider in this area!!!
1 reply
20 months ago
UNFAIR business practice - 80% reconnection fee
Charging a reconnection fee of R920 on an outstanding invoice of R1133 for a customer who has never missed a payment and was only late by 6 days is INSANE!! I will be lodging a complaint with the relevant authorities on this UNFAIR business practice.
0 replies
21 months ago
Appalling post sales customer service
Made a purchase using the woolies app for delivery with dash and due to certain products being out of stock, I was overcharged. I sent a mail to wooliesdash@woolworths.co.za to enquire on the overcharged and I received a response by email from Mishal Jules on 10 Sep confirming that I was overcharged and will be refunded. To date, I have not received the refund and no call to confirm when the refund was processed. This is appalling customer service. Dash Order:o1551045140
0 replies
23 months ago
Woolworths delivery woes!!
Placed an order on Sunday and paid for delivery for Monday. I was not able to be home on Monday, so I called in on Momday to notify them that I need my order delivered on Thursday. The consultant I spoke to told me that they won't be able to get the message to the courier company in time tor them to cancel my delivery and that It will take 48hrs for them to receive the change in delivery date. On Wednesday, someone called me from Woolworths but it went to voice-mail because their number is recognized as spam on my phone. I called Woolworths back on Wednesday to make arrangements for Thursday, they told me again that it will take another 48hrs to get the message to the couriers( In 2024, Woolworths is still using pegions to deliver messages 😞)!!! I called back on Thursday and Friday, and 4 days later past my delivery date, I still don't have confirmation of when I will get my items delivered!!! I fail to even describe this horrible non-service!!!
0 replies
Review Distribution
5 Star
6 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (70%)