Active since Oct 2016
19
Reviews
0
Industries
Reviews
19 reviews6 months ago
Madeleine Burger - Star at ACDC
Hi Madeleine, I just wanted to say thank you again for the way you handled everything regarding my returns. Your quick response, professionalism, and willingness to resolve the issue really stood out. It’s rare to find someone who takes such genuine care in helping customers and understanding. You truly represent what great customer service looks like. May they pay you well and you are the reason i will be buying again at ACDC. Much appreciated, Moses
53 replies
9 months ago
BE VERY CAREFUL OF THIS COMPANY
Be careful, not trusted. The company claims to be around for years, but was registered online Website Address Fapsauto.co.za Domain Registration 2025-02-10 | 6 months ago
0 replies
14 months ago
FNB Loan
FNB had the audacity to debit my account on the 11th when my loan contract clearly states the 25th! They just can't stand seeing money in an account. Now they're charging me R47.00 for a reversal—daylight *******! Who even gets paid on the 11th? The worst part? I bank with them, and they SEE my salary come in on the 25th every month. This is beyond pathetic—pure ********* business practice!
53 replies
27 months ago
Pathetic service
Pathetic service and unprofessional consultant. I requested for my policy to be active last year in December (Policy status [#361502] and was promised to have this investigated. I then received an email where they advised that my policy would be activated and my account debited on the 25th of January 2024. till today this hasn't been actioned. I then enquired today and was told that they will investigate. Disgusting service, I wonder if they do pay people their claims.
58 replies
38 months ago
Thank you,Gail Mackett at Nedbank Sandowns.
If going the extra mile for a client was a person – that would be Gail Mackett at Nedbank Sandowns. She knows her job and has helped me in the best way possible after my unpleasant experience. I wish you the best of luck in your career and hope that you will continue to provide such excellent service. I am absolutely thrilled by your humility!
0 replies
39 months ago
Unreliable
Still waiting for my windscreen to be replaced and nobody has called regarding my claim 1300933 since from the 23 of January 2023. But i pay my premium on time. Agents will ignore your questions on their APP.
60 replies
39 months ago
Pathetic and Incompetent
I have logged a windscreen claim on Monday and recorded that the cracks on the screen were caused by heatwaves. I was advised that Tamaris would call me to finalize the claim today. I took the initiative to call Iwyze to find out what was going on. It was a back-and-forth call between me and Autoboyz as they haven't received the claim. I managed to get Iwyze to send a claim to Autoboyz. I was sent and SMS to complete the claim again with pictures. The information captured by Pineapple/Iwyze is wrong; I am not driving a hatchback with 3door, my windscreen was damaged by a stone. This is incorrect information, and they failed to contact me to verify the details, even though I was contacting them regarding this claim. I was advised several times that Tamaris would call me. I asked for a TAT, and the consultant said they don't have one but Tamaris would call me. I now have to cancel my work trip because Autoboyz advised that they only got the claim today and need to order the glass. I'm not sure if this will be the correct glass as they registered a hatchback instead of a sedan. I am struggling with a windscreen claim. i believe it was going to be worse if it was an accident claim. Calim:1235029
132 replies
45 months ago
Amazing Service
Hi Leroy Merlin (Greenstone) Wow, what an amazing service by Kgabo this morning. She is down to earth, listen and goes all out for a customer. My day was made today by her and wish Leroy Merlin Greenstone can give her all the support to continuously render an exceptional service. Thank you very much for assisting me with my return today and tracing my receipt. Highly appreciated and keep up the good work.
134 replies
46 months ago
Horrible service, incompetent agent and supervisors.
Horrible service, incompetent agent and supervisors. I've been calling with the same difficulties since July 27th, 2022, and my case is being handled by an inept supervisor named Lusky - according to the agents, all he needs to do is contact my bank, but I suppose he doesn't have the time. Agents will place me on hold for more than 15 minutes, then disconnect the call and repeat the procedure with no resolution. But I was told today that the agents perform their jobs while the managers laze about with their egos. Ref:969273
208 replies
46 months ago
Pathetic Agent Abueng
The most pathetic service ever. I was told by Abueng Stean to have a diary with me when I call Vodacom as their system can’t record when last I call and with whom I spoke to. She was arrogant and there was too much background noise. She kept quite most of the time. She is incompetent and lack customer service knowledge. Can this be looked into and have my query resolved. She kept me on hold for too long and wasn’t aware of what the hell she was doing. Ref: 3330942 I spoke to Pumza on the 02/03/2022 and wanted to cancel my contract as I was due for an upgrade. She then offered me a 90% discount on all my 3 numbers. My premium was then reduced to R259.00 effective from April 2022. But now I am paying R402.98. please pull the call and listen. Number that ends with: 187 was advised – R54.99 315 was advised – R54.99 602 was advised – R149.00 And I constantly kept asking if this is correct and she agreed. I have called in and now I get unprofessional people like Abueng that has no idea on what she must do and it’s frustrating. Please listen to the call, she kept me on hold for more 10 minutes without saying anything.
134 replies
Review Distribution
5 Star
5 (26.31578947368421%)
4 Star
1 (5.2631578947368425%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (68.42105263157895%)