IM
itumeleng M
Active since Oct 2016
13
Reviews
0
Industries
Reviews
13 reviews5 months ago
Internet not working
Today, on November 7th, I awoke to find that I had no internet connection, which compelled me to go to the office. A call was logged earlier, and as of now, we still do not have internet access. The ticket number is 1021330.
337 replies
9 months ago
Delay in processing refund
Hello Petter I made a purchase on April 14, 2025, for basin mixers and shower mixers. I was dissatisfied with one of the shower products and two of the basin mixers, so I initiated refunds from Leroy Merlin. On May 20, 2025, I received an email from Mpumelelo Ntuli regarding the refund for the basin tap, which I have received. However, I have yet to receive the refund for the shower mixer. On June 25, 2025, I called Lerato from Leroy Merlin to follow up on my refund. To my surprise, I then received an email stating that a refund had been processed, and I should expect to receive it within five days. Today is July 9, 2025. I called Leroy Merlin and spoke to Thapelo to inquire about my refund, and I just received another email from Ntokozo Khanyile indicating that my refund has been initiated, and I should receive my funds within five to seven working days. I am extremely disappointed with this process, and I regret making a purchase from Leroy Merlin.
56 replies
16 months ago
Inactive account
I submitted an application for the Black Friday special, which was subsequently approved. On Wednesday, a technician was sent to my residence for the installation. However, I have made several requests to have my account activated. As of today, my account remains inactive, and I have been the one following up with Metrofibre. Each time, I am informed that assistance will be provided within 48 to 72 hours.
56 replies
21 months ago
Metrofiber ignoring an urgent call logged
I have logged a call through CellC Fibre on 10 Jul 2024, relating to my network buffering. It has been an ongoing problem every month. A call was logged with Metrofibre to dispatch a technician so that we can identify the were problem is at. I made a follow up on 12 Jul 2024 and was informed by CellC Fibre that MetroFibre hasn’t assign my ticket to their technician. CellC Fibre has escalated the matter but nothing is happening nor receiving any calls from Metrofibre. I am working from home this is really impacting my work. I urgently need a technician to come and asset the fibre box.
58 replies
21 months ago
Over priced 5 Star Maliba Lodge
We reserved booking at Maliba Lodge on 29 Jun 2024 – 01 Jul 2024, we booked 5 star room for R4 392. On arrival on Sat 29 Jun we were checked in but they didn’t have basic things like Tobasco etc. First the wooden floor makes noise when you walk on it, secondly bathroom door as well doesn’t close properly and make noise when you close it. Shower drainage is poor. On the 30 Jun we had breakfast of which it’s just a standard break fast nothing fancy. Upon having lunch my wife ordered Wrap (Quesadilla) if am not mistaken, and she was served raw avocado (meaning we couldn’t cut it with table knifes), this was addressed with the staff and when she went to inform the kitchen staff we were told they are sorry and they didn’t know, no compensation whatsoever they just continued as if nothing happened. Dinner time we order two course dinner which was soup and signature plate. The soup had no taste, and the pork signature plate was 1/5 in terms of the rating. We couldn’t even finish the food as they had no taste. It got worse I found out my firewood was changed not replaced, meaning the previous back we got was not different. As if that was not enough from 21:00 we lost power mind you this is 5 star sides when all this happens, no communication from receptionist, I had to go there myself to ask for an update as to what’s happening and was told the technician on side is looking into the matter. Power cam back after 15 minutes and didn’t last it was off again up until the following day on the 01 Jul 2024. On check out the was no remorse from the resort but just a demand to pay the remaining R4 392, I did settle the remaining budget because the receptionist guy couldn’t give us answered. I FEEL ****** AND REGRET THINKING BEING AT MALIBA LODGE 5 STAR HOUSE I WILL HAVE AN EVER-LASTING EXPERIENCE. TOTAL RIPOFF.
0 replies
22 months ago
integrisure *****ulently debiting my account with my authorization R6 034.
I called integrisure for quotation on 23 May 2024, however when the quote was matched by my insurance. I then notified Nosipho Olori that i won't continue intergrisure. 24/06/2024 i get a whatsapp notifying me saying my account will be debited for R6 034.96 on the 25 Jun 2024, on the same day i called intergrisure not to debit my account as i have notified and spoke to Nosipho Olori and i notified in May 2024 am no longer going to take integrisure insurance. She then forwarded me cancelation letter and cancelation assuring me my account won't be debited. integrisure wen't ahead to and debited my account on the 25 Jun 2024 despite me not having any contract with them for R6 034.96
53 replies
23 months ago
System Migration excluding my discount
On the 03 Jun 2024 i called Cell C Fiber and was assisted by lady called Rona Rasemetse and i explained that the discount was not included. When i called last month i was advise that it's technical issue yet i was debited the whole amount. On Monday when i called Rona mention that they will escalate the matter, it's Friday and no response has been received. Rona mentioned that between Apr/May there was system migration but my discount was included. We heading to the second month and nothing ha been communicated. Rona manager is Xabiso Ndumndum of which has not responded. Am really disappointed
318 replies
28 months ago
Soul mate classic party of the worst
I bought soul mate classic party and i had to beg for the sauce on my sliders. This took place on 05/01/2024 at chicken licken Midways Mews in Midrand, transaction time 19:29:02, order number #2189. Worst the manager also laughed as if i need to eat try sliders.
0 replies
31 months ago
No Internet Connection
I have logged a call 05/10/2023 with cellc fibre since my internet decided not to work from yesterday. The matter was escalated to cellc technician and after some configuration test done it was discovered the fibre box is the one with problem. Today on 06/10/2023 cellc consultant reach out to see if the matter has been resolved and they further escalated the matter to metrofibre for further assistance. It's been two days with internet access and the hasn't any feedback from metro fibre.
131 replies
31 months ago
Fibre Box not working
I have logged a call 05/10/2023 with cellc fibre since my internet decided not to work from yesterday. The matter was escalated to cellc technician and after some configuration test done it was discovered the fibre box is the one with problem. Today on 06/10/2023 cellc consultant reach out to see if the matter has been resolved and they further escalated the matter to metrofibre for further assistance. It's been two days with internet access and the hasn't any feedback from metro fibre.
131 replies
Review Distribution
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4 Star
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2 Star
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1 Star
13 (100%)