SM
Sibusiso M
Active since Oct 2016
119
Reviews
0
Industries
Reviews
119 reviews2 weeks ago
Installation voucher is a ****!
I bought a gate motor installation voucher online and read all the terms and conditions before checking out. 1. The installer arrived an hour late without any explanation or apology. 2. I was told that I needed to pay an additional R400 as this was not a replacement but a new installation; but how because the voucher explicitly says that it’s for installation, and says nothing about replacement. 3. When I told them to give me my money back, I was told that I’d forfeit R650!
5 replies
1 month ago
Useless consultant
I asked Mogamat Shaide a simple question regarding an email I had received about my withdrawal, he was just babbling, leaving me even more confused.
1 reply
3 months ago
Bad customer care
You request call back regarding the maintenance of your policy, they’ll never call you back. Send a request for a quote, they call you back before you even hit the send button.
2 replies
3 months ago
They’ll do anything not to give u your cash back!
These people are a ****, I called to cancel my policy and ask about my cash back and I was told to cancel it on the 21st and not on the 20th, that would ensure that I got my cash back. Nothing is being said now, I want what is mine, they must go back to their recording of my last call where I was told I’d get my cash back!
1 reply
3 months ago
Poor solar production
Since they came for annual maintenance, my system my system is underperforming… what exactly am I paying for? Might as well go back to eskom
1 reply
3 months ago
Zero Momentum
I submitted a claim for a chipped windscreen, they call and told me they send link for me to submit picture of damage and disc… it’s the end of business and nothing! I am now driving around with a chip that might turn into a crack, mind you, they are increasing my premium by more than R200!
1 reply
4 months ago
Policy hasn’t commenced, but bad service already
On the 22nd of January I sent an email to insure@santam.co.za to enquire about the photos that I have uploaded to ask if they were approved. In the email, I also asked if I would have to submit another odometer reading on the 21st of February; more than a week later, I still haven’t received a response.
1 reply
4 months ago
uConnect will not port my to FNB
Upon receiving a call from FNB Connect, it’s clear that FNB Connect has done its part, uConnect is the one that is refusing to comply!
1 reply
4 months ago
FNB Connect is ****!
On the 21st I requested FNB to port my number from uConnect, according to my understanding, the process is not supposed to take more than three days, today it’s the 26th and my number had still not been ported; I submitted another request today
2 replies
4 months ago
Bad telephone manners
I was trying to change when my cover should start but got disconnected. I want it’s to start on 21 February, instead of 20 February. And you consultant lacks decorum, she should have called me back once she realised that I got cut off, I’ll post this incident on hello Peter.
1 reply
Review Distribution
5 Star
5 (4.201680672268908%)
4 Star
4 (3.361344537815126%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
110 (92.43697478991596%)