Active since Oct 2016
14
Reviews
0
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Reviews
14 reviews4 months ago
Danielle has been assisting me since the start and still does a sterling service
Danielle has been assisting me since the start and still does a sterling service. Danielle has earned my respect. Well done and keep it up! And the app is also quick and easy to use, well done to the team.
53 replies
9 months ago
Danielle has assisted me every step of the way to move from my old insurer
Danielle has assisted me every step of the way to move from my old insurer. Grant also checked in at the end. I won't namedrop. Let's just say I never got anything out from the old insurer. With Naked: Communication preference - check. Comparative pricing -check. Easy apply - check. Sterling customer service - check. I work in Sales myself so I have a relatively deep understanding of what it means to provide and maintain an excellent customer experience. At Naked you are not just a number. Keep it up! Jacques K.
53 replies
24 months ago
Outsurance Delivers on Service and Communication
Mbali Zwane and Gerrard Nel were prompt in assisting with a claim, very helpful, good communication. Much appreciated. Keep up the great work and sterling service!
53 replies
47 months ago
Thought They Were The Best Tracking Company In SA.
I probably wouldn't have been so livid (and utterly disappointed) if TRACKER would just RESPOND to my QUERY. And I literally joined them on Friday, hey. Why? I'll tell you why. I thought they will be better than Matrix and Netstar. I was even planning on bringing my other vehicle over to Tracker after the nice and friendly service installation that was done on Friday morning by an pleasant technician called Zain. Little did I know that the company's financial department will charge me R575 per month for a simple tracking device that I agreed to pay R119 per month (this agreement was per telephone and is supposedly recorded. I have a DebiCheck to accept or reject from Tracker which I am keeping as is until someone decides they want to contact me one day - but the 25th is just around the corner. So I am in a situation now - with absolutely no idea what's going on right now.
402 replies
48 months ago
We wanted to buy a new car and tried Thorp N1 City... OMW! What an experience!!
I see so many people complaining about bad experiences when it comes to buying a car.... WELL!! In that case I'll gladly introduce you to Thorp Suzuki N1 City, proudly situated in Goodwood, Western Cape. They offer the best in personalized professional service in respect of financing, service and maintenance plans, trade-ins and basically anything related to your next vehicle purchase. We were pleasantly surprised with our experience and we recommend everyone to buy their next car from them. Chances are you'll get a great car, value for money and the best consumer experience! We've become part of the Suzuki-family and suggest that you do too. You won't be disappointed.
0 replies
58 months ago
MTN SPECIAL! DEBITED R320 PER MONTH FOR ZERO DATA
*CANCELLED MTN DATA CONTRACT - Still being charged (and even more now) and queries/follow-ups being completely ignored by MTN.* On 28 April 2021 I contacted MTN to inform them my 2-year data contract with them is ending end of April 2021 and that I wish to cancel. The contract was at R240pm. I received an email from Zanele Tshabalala of MTN on the same day to confirm that the matter has been escalated to the MTN cancellations/retentions department and that they would return to me with the status of my cancellation. Ever since then I have not received ANY further communication from MTN and I have been without data since a few days after contacting them. I have in the meantime however received a call on 13 May 2021 from MTN Upgrades, asking me whether I would like to upgrade my Data Plan for a 2 year contract of R199pm. I explained to them that I am awaiting confirmation of cancellation, and seeing as I was sitting without internet for over a month by that time and that the new offer was better than the old one which I cancelled, I decided to proceed with the upgrade. At the end of May 2021, I was billed R320 from MTN but I still have no internet. I'm not sure if they are just billing me for the fun of it or if there is some weird reason why I have to pay for something I am not getting but this is surely unfair consumer treatment and I am being ignored by everyone at MTN and being billed. I have a complete log that I can forward to you as proof that I followed up with them on numerous occasions. My last email on 3 June 2021 I expressed to them how disappointed I am and that they must cancel everything and give me back my money. Obviously they have not responded. MTN is blatantly ignoring me whilst still deducting money for no reason. I am infuriated. MTN Reference Number: 4578627 Please assist in this matter. I will forward you whatever information I have available to assist with this.
0 replies
94 months ago
Bostik Silicone Sealant 90ml - old hardened silicone in tube.
I purchased a 90ml tube of white silicone sealant a few weeks ago from Checkers Hyper in Goodwood. As I wanted to use it, I squeezed it but nothing came from the tube, instead the rear popped open with mixed wet and old dry silicone. I don't have the slip anymore as I didn't think I would need to keep it for silicone. Please advise on the course of action you will be taking to correct this non-conformance. I have images I can send which includes the batch details for your quality control purposes (PD: 28.06.2017 / 87572).
0 replies
94 months ago
Excellent Service At Spur in Goodwood, N1 City.
I would like to use this opportunity to thank the staff at Spur N1 City in Goodwood for their absolutely superb service. My family and I went to our local Spur this past weekend and we were humbled by the sincerity of the staff and management. I am not easily impressed, but they somehow did it. And they did it well. Knowing that this Spur branch is in my own suburb is a bonus. I recommend anyone who expects good service to come to our local Spur in Goodwood, N1 City. A special thanks to Kobus, Marxs, Quinton and Nosipho. God Bless, Jacques.
0 replies
100 months ago
Efficient service
I was somewhat surprised and quite satisfied with the quick and efficient service I received from Gareth Van Der Westhuizen regarding additions changes I wanted to make to my existing KP insurance plan in December 2017. Well done Gareth!
105 replies
111 months ago
Spar LoyaltyKard (and your points) obsolete by end of Feb? Who'd have thought!
<p>First of all - the "loyalty kard" was a good concept and effectively a customer magnet. Why settle for less when you can earn points on your day-to-day grocery expenses?</p> <p> </p> <p>However, it is now being retracted (for internal reasons, I presume) which is rather unfortunate. But that's only partially the issue here!</p> <p> </p> <p>The main issue is that I (and others!) were not properly informed that the card will become obsolete (and all points void) by the end of February - I heard it through the proverbial g****vine!</p> <p> </p> <p>How many customers will be losing their accumulated points (from over a period of time) because they weren't informed?</p> <p> </p> <p>[Thinks he should start looking at becoming a "smart"(er) shopper.....]</p>
56 replies
Review Distribution
5 Star
10 (71.42857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (28.571428571428573%)