Active since Oct 2016
I would like to thank the ABSA HOC Insurance team for their great service. From the start, phone calls were answered quickly, emails were send and the whole process of claiming for our burst geyser was easy and effortless. I'd like to thank all team members who worked on claim number 4675972.
The ABSA Mooirivier branch in Potch has regressed badly. Staff are rude and send you from pillar to post , the don't listen and try to find any excuse to just get you to leave. The branch manager is never available as well. We have been there on 5 and 6 February +-12:00 and can't get helped. All that we want is for my "Country of birth" to be filled in on the ABSA system since the App does not allow one to complete it. It has been left blank due to this very same branch's error and now one cannot apply for a loan on the App since the "County of birth" (which is obviously RSA based on ID) is blank. So now the lady at enquiries insist that my green ID book is not valid since we are waiting to collect our ID cards from home affairs. The thing is we are not looking to FICA but rather to compete a blank field left blank through your error! But the lady did not want to work or listen and then tell me I am rude when I question this! We have a Capitec account and will systematically move business over to that one now.
I keep getting marketing sms's (spam) even though all the opt out options are selected on *135*181#. This means that the opt out is not working and I ask that you please fix it.
Dear DMA Team I am furstrated that registerting for your opt out service is not working! Two cases on https://www.nationaloptout.org/ For ID 9002190085081 at email alettaelizabeth@vodamail.co.za , the verification email is not comimg through (it is not blocked or in junk mail). For ID 8302155049085 at email gert.vonbenekce@vodamail.co.za , the reset password email is not coming through ((it is not blocked or in junk mail). We are being hounded with spam calls and it seem that your system does not want to help!
I am absolutely hounded by spam calls from DSTV numbers. I have blocked them but they persist and wast my phone's battery power. I have complained on theu website to no avail. The culprit numbers are: 0514929497 0514929498 0518200434 0886004601 0886004530 0886004476 0518200407 0886004451 0518200374 051820***x Please stop it!
Despite being a customer of Outsurance, I am hounded by their rep's trying to sell other products (life , pets, invest etc) that I do not want. Direct marketing has no future and should be stopped immediately. Once when I did answer the lady dropped the phone and also hounded my second number (wife's). Some of the culprit numbers are: 0103350879 0770990644 0660804581 0127640688 So please stop it immediately and add me to your "do not call list". I will cancel my policy and even go to OTSI if you persist!
I received the following sms form Vodacom which unfortunately seems legitimate: "Hi, Your ********@vodamail.co.za email account will be automatically migrated to a new premium service on 31 March 2022, and will cost R29pm. Reply 1 to Accept or 2 to Decline, to 31118. Click here for more info: http://voda.com/vodacom-email. T&Cs apply. Further together" For a loyal customer with contract worth thousands over the year, they way this was communicated and even with links not working, is is terribly poor. This smacks of desperate greed and seems to fall in line with vodacom's decline of late.
On 7 January 2021 14:11 my wife bought a few items of food at Spar. When going trough the slip we saw 8 items scanned whereas we only bought 7 items. Now, initially the cashier even argued until I got involved and showed that we did not buy and receive toilet-duck with our items. Now the problem is not that the manager did not refund the R37.99 but the attitude of the manager and the cashier was not even to apologize. For me this is indicative of this Spar robbing already suffering customers and I would like to hear how this Spar prevents similar incidence. Cashier = Onako.
I am getting tired of Vodacom spamming me, their own contracted customer with so called value added services and vodabucks nonsense. Despite my prepaid number having opted out of everywing I still het two sms's a day or they phone my other contract number. I only want a good data network, not medical services and other ****. Stop it now or this Blue chip client joins teams Yellow!
The main SASOL in our town has not stocked fuel for more than 6 months now. This is very inconvenient for the community and travelers. We aim to lobby the ward councilor to get the business license revoked and be handed to a competitor who is willing to sell fuel.
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