RM
Rendani M
Active since Oct 2016
51
Reviews
0
Industries
Reviews
51 reviews2 months ago
Horrible customer service
Their agent phoned me and threatened to lock my phone because I refused to give them my new banking details as I am paying via eft (I paid via eft for January and February,I even sent proof of payment)
0 replies
5 months ago
Deliberately listed an obsolete account for 6 months now
Experian stop affecting me negatively by deliberately listing obsolete Credit account on my credit profile, which the credit provider confirmed on 25 May 2025 that it is Prescribed.whenever I check with credit providers it shows that account as a current account on Experian.
53 replies
5 months ago
Listed obsolete information
They listed a prescribed account which prescribed on 15 July 2024 as Current account(on may 2025 they Instructed the debt collector to stop collecting because the account is prescribed)
106 replies
5 months ago
Unfairly Listed prescribed account
They have listed a priscibed RCP account which the credit provider instructed them to remove from may 2025 ,even now they have listed it as a current account (they sent me confirmation that the credit provider instructed them to stop perusing the prescribed debt)
71 replies
7 months ago
Cash back payment delayed
I claimed cash back on 26 august 2025 even now on 04 September 2025 i have not received the payment.now I am wondering how long will they take to pay for the funeral policy should I die or loose my loved one.as soon as I get the cash back payment I will cancel all the policies I have with them.
53 replies
7 months ago
Subortaging my Credit worthiness
They listed an obsolete information which does not appear on the credit bureaus.
0 replies
8 months ago
Excellent Customer Service
Mr Austin Simelane gave me excellent Customer Service.thank you.He always updated me about the process.
1 reply
8 months ago
They gave me misleading information
On 08 August 2025 Two of their consultants mislead me,the first one phoned and told me that for a R785.00 once off fee they will remove a red flag from my credit profile,the fee will be paid after they removed the red flag (she told me to approve a debi check of a once off service fee,I approved it.after approving the debit check She said the other consultant will call me and confirm that I accepted their service).the other consultant phoned me and said the R785.00 was for downloading and Interpreting a credit report,She said I should pay an additional R1450.00 for them to remove a flag from my profile,I told her that the 1st consultant who phoned me said everything will be done for a once off fee of R785.00 if She had explained that R785.00 is only for downloading a credit report I wouldn't have accepted their service because I am able to download my own report and I fully understand it.I requested that She cancel a debi check mandate as I was mislead by the first consultant.on 09 August 2025 I sent a message on Thier portal explaining that I took their service due to being mislead by their consultant,I requested them to cancel a debi check on 15 August 2025 the debi check went through even though I asked them to cancel it .on 18 August 2025 I phoned them and asked them to refund my money,their consultant said their manager will call me and investigate the matter(She said they will also listen to the telephone records,even up to today no one phoned me)I want my money back because there is no service rendered to me.I was mislead.
54 replies
9 months ago
Prescribed debt listed on the Bureau
They listed a Prescribed debt on the Credit bureau.I tried reaching to them via their customer service number without success,due to them sending a verification code on my banking profile while I was on a call with their chat bot.
53 replies
Review Distribution
5 Star
7 (13.72549019607843%)
4 Star
1 (1.9607843137254901%)
3 Star
0 (0%)
2 Star
1 (1.9607843137254901%)
1 Star
42 (82.3529411764706%)