LT
lucky T
Active since Oct 2016
9
Reviews
0
Industries
Reviews
9 reviews27 months ago
G-Star raw ****ming customers
I bought a pair of Jeans, online a month ago. I have been waiting for weeks for my delivery, when I contacted their customer care they told me that the order was returned as the courier couldn’t find my address . This is the same address that the courier FedEx has made multiple deliveries to, including previous orders from G-Star, it’s the same address that is on my online profile. No one contacted me to confirm my address, nor the courier nor G-Star. upon contacting their customer care, they advised me that I place the order again at a price that is 40% higher than the price that I had initially bought the jeans for. This is over and a over the fact that they haven’t refunded me.
0 replies
29 months ago
Horrible service at Samsung Service Centers
My TV remote stopped pairing with the TV, I then contacted Samsung customer care via their WhatsApp chat, we tried various trouble shooting methods with the agent and it wasn’t successful. She then recommended that i take the remote to a Samsung service centre (Pandodox pty ltd) in Pretoria, I took the remote, they assessed it and couldn’t tell me what was wrong with it, they said they need to book it in, of which they did. Two days later they called me and asked for various details including proof of purchase and serial number. A couple of days later, they called me again saying they have assigned a technician to come assess the TV, I waited for three days and the technician didn’t arrive, on the 4th day I received an sms stating that the item is fixed I must come collect(two weeks after it was booked in). I then called the service center to arrange for collection, only to be told that the remote is not fixed, they had to close the call because their technicians are too busy, I must come collect my remote and go seek help elsewhere.
146 replies
44 months ago
MTN a pandemic!
I got disconnected from the MTN network without a warning and when I call their customer care line, they are unable to help me or tell me what the problem is. I have been unable to work the whole day and i'm losing income. I am really frustrated by this poor service.
0 replies
50 months ago
Poor service at MTN
Two weeks ago I received a call from one of their consultants, wanting to assist me with upgrading my contract. We concluded on everything, a week later I get another call from a different consultant saying she also wants to assist with the upgrade because the previous transaction was not concluded. We go through the same process again, a couple of days later, I call to check on the status of the delivery, I'm told the transaction was not concluded because there's no stock available. I then ask them to cancel the whole process, I'll just go to one of their branches. Today I get to their store ans I'm told there's nothing they can do because there's a block on the system.
0 replies
68 months ago
Midcity stealing from it's tenants
Midcity is colluding with their undocumented security guards to steal from tenants and erase security footages. I have been losing valuable items at one of their buildings in Pretoria (Seder) and when I request security guards to review the tapes they tell me I do not have a right to request for such. I have also contacted Midcity offices and they do not respond to my emails or calls. Other tenants have been complaining as well and told me there's a shop owned by foreign nationals where they sell these stolen items. Some tenants complain about their cars being broken into.
53 replies
86 months ago
Faureal Fragrances is fake
I recently bought a Dunhill Desire Blue gift set and I must say I'm disappointed by the quality of the products I received. The perfume appear to be counterfeit. It wears off within an hour. I'm really disappointed by Faurel Fragrances I thought their products are gunuine. I feel robbed.
0 replies
91 months ago
Our Family robbed of a dignified burial
We have been clients for more than a decade and never expected to be treated like this by Tshipi-Noto when we needed them the most. My niece who was 4 years old passed on last week Wednesday (31/10/2018) and we contacted Tshipi-Noto to make funeral arrangements, They first gave us a run around with the date and time and eventually agreed for Saturday (03/11/2018) 12:30. On Friday when they were suppose to bring the corpse to our house there was a delay because their Balfour branch did not have all the required equipment on site. On the day of the funeral (Saturday) they had not arranged for the Municipality to dig the grave, my family had to run around trying to get hold of Tshipi-Noto's representative. When we finally managed to track down they told us to look for any other open grave and use it, my family had to go to the Municipality and arrange with them to come and dig the grave. When it was time for the funeral to proceed to the the graveyard the he**** did not arrive, we waited for 20 minutes and eventually decided to call the guy "Torch" from Tshipi-Noto again. He then told us the he**** and family car was on the way, 15 minutes later only the family car arrived and we were told that we had to use the family car to transport the corpse to the graveyard. Upon our protest they eventually sent a he**** at 13:30. When we arrived at the graveyard, the grave was not properly prepared, the mourners were not even offered water. I am really disappointed with Tshipi-Noto's service and the way they handle their clients, It was a really terrible experience that added unnecessary stress to us as a grieving family. Over 10 years worth of loyalty was thrown back at our faces. My niece did not receive a dignified burial that she deserved instead she got a burial equivalent to a paupers burial, all thanks to Tshipi-Noto Funeral Home
0 replies
97 months ago
TFG ripping us off
In October 2017 I bought a Samsung J2 cellphone from Hi online and at beginning of march the cellphone out of the blue stopped working (screen blacked out) . I then took it back to one of foschini branches in Pretoria to be booked-in either for repairs or to be replaced since it was still under their six months return policy. The cellphone had no physical damage and has never been exposed to water. However now Foschini is telling me that I need to pay for the repairs (the amount exceeds the value of the cellphone) even though I strongly feel that cellphone came came with faults from the warehouse or factory (even when they took it for assessment it was confirmed that the phone didn't have physical damage nor was it exposed to water). I feel like their returns policy is nothing but a money making scheme.
265 replies
115 months ago
Mtn's daylight robbery
<p>I have been seriously frystrated by mtn, my airtime keeps on disappearing and their customer center consultant are failing to even give me a logical explanation as to what is happening to my airtime. Today I received the R60 bonus airtime and only used R3 and to my surprise 3 hours down the line my airtime balance is zero, not even reserved for data. Their call center consultants cannot even tell me where it went. I spoke to 4 different consultants whom all gave me different answers which did not make sense.</p>
210 replies
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8 (88.88888888888889%)