Active since Oct 2016
10
Reviews
0
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Reviews
10 reviews5 months ago
Sympathy Flowers Marked as “Delivered” — Driver **** About Delivery
I am beyond disgusted with NetFlorist. I paid R789.90 for sympathy flowers for someone who had just lost their mother. According to their system, the order was “delivered” on 3 November 2025 at 19:16 and “signed for” by the recipient. After following up with their call centre, I was told the driver “accidentally” marked it as delivered — because he didn’t make it in time to deliver it yesterday. So instead of owning up to the delay, he **** and marked it as delivered. This is not just a mistake — it’s dishonest and disrespectful, especially for a sympathy order. No flowers were delivered, no apology, and the only explanation I got was a weak excuse. No delivery. No honesty. No accountability. For a company that claims to deliver care and emotion, this is a disgrace.
0 replies
8 months ago
Absolute Nightmare – Do Not Waste Your Time at Cash Crusaders Raslouw
I’ve been trying to sell an extra phone via Cash Crusaders Raslouw’s “Sell on WhatsApp” feature, and the experience has been nothing short of infuriating. Their communication is painfully slow, disorganized, and completely unhelpful. I sent all the required details about my Samsung Note 10 Plus, including model number and condition, yet they repeatedly asked for information I had already provided. After hours of waiting, the conversation went nowhere. At one point, they finally asked for a price only after I kept pestering them, and then went silent again. Multiple messages were ignored entirely. It’s not like they are busy either—when you walk into the store, they just sit there and look at you. Clearly, this store has no respect for customers’ time or effort. I’m still trying to get a straight answer and may have to escalate to head office just to get basic service. If you’re expecting any level of professionalism, speed, or efficiency, look elsewhere. Avoid Cash Crusaders Raslouw if you want a smooth, reliable selling experience.
0 replies
9 months ago
Approved for Credit, Then Declined Without Reason – Zero Accountability
I app**** for an Incredible Connection credit account and received written approval for R35,000, reference number 0027793499. I was then instructed to take my documents in-store to finalise the process. I comp****, went to the Centurion Mall branch, and was assisted by Romeo Malapane. While there, I was informed that the approved limit had been increased to R62,500. Shortly after, I was informed that the application had been declined, with a vague excuse of “risk criteria not met.” I contacted TransUnion directly who confirmed my credit profile is in good standing with no adverse listings. They were also unable to explain the rejection. Since then, I have contacted Incredible’s customer service team and financial department multiple times. Not a single manager, senior staff member, or executive has contacted me. No one has taken ownership of this issue. No transparency. No accountability. I was approved in writing. I was told to act on that approval. I followed every step required. And now I’m left with a generic system rejection and absolutely no proper explanation or escalation. This is not just poor service, it’s misleading and completely unacceptable from a national retailer. I expect this matter to be addressed immediately and properly – not brushed off with empty system replies. If your systems approve someone, you are accountable for the outcome. Incredible Connection has failed on every level here.
0 replies
18 months ago
Not so Private Client
I'm very disappointed with FNB’s handling of my recent card replacement. After my bank card was ******, FNB issued a new one and charged me R160. However, when I contacted my private banker, she confirmed that private clients are not supposed to be charged for card replacements during the valid term of the card. Despite receiving a reference number, I had to follow up myself, only to be told that I would still be liable for the cost. As a private client paying R480 per month in banking fees, I expect better service and clearer policies. This experience has left me questioning the value of my private banking package, as I received no meaningful support or resolution. Requested Resolution: I would like FNB to honor their commitment to private clients by reversing this R160 charge.
53 replies
18 months ago
Extremely Disappointing Service
I am writing to express my profound disappointment with the service I received from Checkers Sixty60. Recently, a driver arrived at my security estate but failed to make any attempt to contact me. Instead of delivering my order, the driver left without even calling, leaving me completely unaware of their arrival. There is no way to communicate with the driver through the app, which made the situation even more frustrating. When I reached out to your support line, I was informed that the driver had allegedly waited 10 minutes and claimed to have tried calling me, stating my phone was off. This is simply not true. The phone in question was fully operational, as evidenced by the fact that both the store and head office were able to reach me on it when I later raised my concerns. To my further frustration, Anna from Checkers Thatchfield informed me that head office would not assist with this issue, and I was advised to reorder the items and pay an additional R35 for another delivery. This means I am now expected to pay R70 in total for two delivery attempts, even though the initial failure was entirely due to the driver's lack of effort. This situation is entirely unreasonable. While Checkers Sixty60 did credit the amount for the order into my app wallet, I have not received a refund for the R35 delivery fee. Given that I bear no responsibility for the failure of the delivery. This experience has been incredibly frustrating, and the lack of accountability from your team is disheartening. I trust that Checkers Sixty60 will take this matter seriously and rectify the situation promptly. Order number: 127979791
0 replies
25 months ago
Unfair Business Practices and Breach of Privacy Rights
In the age of digital dominance, companies wield considerable power in their ability to access and utilize personal data. However, with this power comes great responsibility. iSearch Properties, a purported real estate company, stands under the spotlight for its alleged unfair business practices, flagrant abuse of authority to access private data, and reprehensible behavior of posting negative feedback with vulgar language on public reviews. The Protection of Personal Information Act (POPIA) in many jurisdictions serves as a bulwark against the misuse of personal data. However, it seems that iSearch Properties has chosen to disregard these regulations, exploiting loopholes to access individuals' private information without proper consent. This raises serious concerns about the company's ethical standards and respect for privacy rights. Reports have surfaced indicating that iSearch Properties has been accessing personal data without explicit permission, potentially breaching the trust of its clients and violating legal boundaries. By sidestepping regulations put in place to protect individuals' privacy, iSearch Properties not only undermines consumer trust but also sets a dangerous precedent for other businesses operating in the digital sphere. Furthermore, the company's ********* practices extend beyond mere data privacy violations. Numerous instances have been documented where iSearch Properties has responded to negative feedback on public platforms with vulgar language and unprofessional conduct. This behavior not only reflects poorly on the company's image but also raises questions about its commitment to customer satisfaction and professionalism. In a marketplace where reputation and trust are paramount, such actions by iSearch Properties are not only detrimental to its own brand but also to the broader real estate industry. Consumers rightfully expect businesses to uphold the highest standards of integrity and respect for privacy, and iSearch Properties' actions fall short of these expectations. It is imperative for regulatory authorities to investigate these allegations thoroughly and hold iSearch Properties accountable for any breaches of privacy laws or ********* behavior. Additionally, consumers should exercise caution when engaging with companies that demonstrate a disregard for privacy rights and ethical conduct. In conclusion, iSearch Properties' unfair business practices, abuse of authority to access private data, and unprofessional behavior in responding to public feedback underscore the importance of vigilance in protecting consumer rights and holding businesses accountable for their actions. It is only through such scrutiny and accountability that trust and integrity can be preserved in the digital marketplace.
0 replies
29 months ago
MTN customer care(less)
MTN launched their Superflex contract and upon signing up, i asked if its possible to port my number from Vodacom to MTN on the Superflex, they advised me that it is not possible, so they gave me a new number. 2 months later they eventually made it possible to port onto the Superflex package. I was advised by the consultant to cancel my current superflex and take a new superflex with my ported number, so i did. I requested for my 1st number to be cancelled via email, I was advised that that it was sent on the relevant department, I followed up again on the status, no reply - I contacted customer care with no success, the IVR routing does not work. I regret porting to MTN and will NOT advise anyone to switch to MTN.
0 replies
88 months ago
Thank you MasterCare :)
Thank you for the great service received from Doreen and the technician that worked on my dishwasher. The team that delivered my dishwasher even went the extra mile to fit the pipes and made sure that it is not leaking. Well done :)
105 replies
115 months ago
First day and already bad service
<p>I applied for a bank account with Bidvest. I received the card today. On their website it states, to activate online banking, call the call centre. After holding on, they told me to go to a branch. Do they think we are just free to go around and sit in branches?? We have a business life you know!</p>
105 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)