Active since Nov 2016
21
Reviews
0
Industries
Reviews
21 reviews11 months ago
JVC smart tv
I bought a JVC smart tv 40” beginning of April on Takealot and a month later I just stopped working.i contacted Takealot but was referred to JVC as the supplier which I did and they asked for POP which I sent and then they never rep**** to my emails I have left countless emails to no response till today and I don’t even know how to solve this issue
0 replies
17 months ago
Easy way
I love how I always get offers so cheap for different things
0 replies
21 months ago
Existing damages
I rented a car from Budget from 4 till 8 July.i didn’t have any problems till I returned the car they said the wheel cap had a crack and I took the car like that.there was no inspection when I took the care for existing damages so I wrote down that I took the car like that but part of my deposit was taken.i have been calling since Monday and they keep saying they will get back to me and nothing happens
0 replies
27 months ago
Refund struggle
I bought a ticket on the 26 today I woke to them have debited the same amount of money and it's not the 1st time it happens.the whole refund procedure will have u exhausted before u get ur money back.i cannot afford to be waiting that long for my money
0 replies
28 months ago
Pathetic customer care (online order)
I bought items online sometime mid November they never got delivered I kept requiring till they called me and told me my order wasn't going through n they don't know y,they told me they will refund me I refused and solution was for them to re-do my order and this was now Mid Decemeber,I am sad to say my order has not been delivered and again I enquired and was told my order failed again and they asked me if I want them to re order again.i mean 2 months and counting?stuff I want is in stock 😢 😔 I am beyond shocked with the incompetence at this point
0 replies
35 months ago
Contract cancelation
My contract ended and was canceled on the 10th of March and the agent mistakenly gave me a 2 months period instead of 1 so I was billed for may which I shiludnt have and now cell c says it's my fault I should have let them know that there was a mistake and now this debt is affecting my credit score and find it unfair that I must pay for the month that I had already canceled for and the agent was so rude about it
477 replies
57 months ago
Wrong debits
Last weekend I made 3 manual payments and they still debited the money even after I had sent through proof of payments.I have emailed 2 different people from the company and my query goes unanswered and worse they have charged me penalties as well and nobody is attending my queries
0 replies
61 months ago
Missing or lost parcel
It's been over 2 week I have been waiting for my parcel and tgey say it's delivered to a gardener inning house whilst I do not have a gardener.I have to constantly call and I'm taken from pillar to post and still no parcels till today and I cannot believe the amount of incompetence in the Polokwane staff.
0 replies
64 months ago
Two months waiting for a phone
So I’m writing a second complain about the same issue.it’s been 2 months I am waiting for a phone I had applied for and was later told it is out of stock and awaiting delivery.I waited and decided to check now today and was told Samsung had told cell c that the watches won’t be delivered so to cancel orders or tell clients to order different devices.Eugene Green never called me and told me any of that.when I called today they told me I need to order for the same device without the watch fortune same price.I feel it’s not fair given the fact that I waited 2 months for all this bad service to be told to buy the same phone for expensive price with bad service and incompetence of the staff.I am not happy
112 replies
65 months ago
Pathetic customer Care
2 weeks ago I signed up for a new contract and to date I have not received the phone or any sort of communication from cellC.even after calling a couple of times nothing.today I got worst customer care as I was on the phone for over 16 minutes being put through to 5 different agents not getting any help with a simple phone delivery.I am not happy at all
56 replies
Review Distribution
5 Star
5 (23.80952380952381%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (76.19047619047619%)