Active since Nov 2016
11
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Reviews
11 reviews102 months ago
Telkom Mobile blocking all VPN traffic
Telkom Mobile has recently started periodically blocking all traffic through a VPN tunnel. Whether or not this is for work purposes. I can understand that traffic needs to be monitored for Telkom offerings like free WhatsApp ang Facebook data. However that does not give Telkom the right to block VPN traffic outright as it can be and is used for legitimate purposes as well being work or privacy and security. Telkom Mobile is not delivering the service they are paid for and blatently ignoring the rights of their subscribers. Most likely Telkom like so many other are datamining their users and celling information to 3rd parties. Why else would VPN traffic be blocked outright. Well done Telkom for pillaging the rights of your consumers.
105 replies
106 months ago
MTN Grade of service Bultfontein
<p>The MTN grade of service is not what it should be according to MTN's SLA and the National regulatory body. MTN's SLA clearly states up uptime of a certain % . Seeing that MTN is not abiding by its SLA and giving a sub standard grade of service below the standars of their own SLA I see no reason anyone should be forced to fulfill their contractual agreement with MTN. MTN should do proper network planning . The amount of dropped calls and extensive periods data is not available is not acceptable.</p>
56 replies
108 months ago
Not settling account or acknowledging receipt of payment to settle account
<p>Norton-Lambrianos is not acknowledging the receipt of payment to close my account. Norton-Lambrianos is paid a ton of flesh monthly for their services. What is more, Norton-Lambrianos expect me to phone them to remind them to acknowledge receipt of payment after proof was furbished. Furthermore Norton-Lambrianos mentions that it is my responsibility to continually remind them to do their work in settling the account. Norton-Lambrianos has NEVER presented me with any invoice or writing for any payments made to my account. Yet Norton-Lambrianos charges the maximim allowebale fees for doing absolutely nothing.<br /><br />Why should I remind Norton-Lambrianos to do what Norton-Lambrianos is paid for doing? The onus falls on Norton-Lambrianos to deliver the services Norton-Lambrianos is paid for.</p>
56 replies
108 months ago
Standard Bank is dragging their feet with a closed settled account
<p>Standard Bank is dragging their feet with a closed (settled) account. The account has been paid in full. They were phoned and proof of payment was submitted. I have had no response at all from them.</p>
112 replies
110 months ago
SABC refusing to cancel TV license since 2013
<p>SABC has refused to cancel my TV licence since 2013. Each time I complete their affidavit and both email and fax it to them. This was done in 2013 / 2015 and on plenty of other occations. Every now and then SABC and VVM agian open the case wasting my time. Affidavit dating back to 2015 and 2013 is attached.</p>
56 replies
111 months ago
Sub Standard Service
<p>I wish that I could say positive things about Fitzanne. That would make me happy. However, history has not changed. Fitzanne has not proved them as a company that cares about their clients.</p> <p> </p> <p>Calbre Flats is under Fitzanne's management. Fitzanne also handles insurance claims. Calbre's security gate has been out of order for 4 months going on 5. The insurance company did arrange for security, that was supposed to be part of their service till the gate gets fixed. The gate has not received any attention in more than 4 months. Also, Fitzannes negligence is costing owners and tenants. Security is not covered by insurance but by levies. Seeing that insurance claims is handled by Fitzanne. How can a claim take 5 months?</p> <p> </p> <p>What is also sad is that Fitzanne is not delivering on their promises. Certain inspections and summaries were promised on our year end meeting in front of all owners. This was not delivered and already 2 months late.<br /> <br /> I wish that I could say positive things. But I dont know how Fitzanne is still in business. How can lies and the refusal of delivering a service keep a organization in business?</p>
0 replies
112 months ago
Telkom DSL blocking Netflix
<p>Yes Telkom is blocking NetFlix on my account for a fact! That is on a 10MB line with their Entertainment BoltOn. NetFlix works on my 4G. NetFlix also works on my DSL when I use a VPN. Without a VPN Telkom is blocking NetFlix.<br /><br />I have phoned several times raising this issue.</p>
56 replies
113 months ago
BestMed not capable of starting medical aid as promised
<p>I have submitted all the documentation well in advance of the closing date to Bestmed so my medical aid scheme can be initiated on the 1st of January.<br /><br />Bestmed slacked internally with my documentation and request. Bestmed's salespeople did not submit my documentation in time and cannot even communicate on the contact details provieded to them.<br /><br />Instead Bestmed is blaming me to be in arreas after their salesperson did not submit my documentation together with authorization to do a eft.<br /><br /></p>
56 replies
114 months ago
Caretaker acting above the law
<p>The Caretaker at Calbre is constantly harassing tenants. He has forcibly removed tenants access cards and has refused tenants access to their rental property accusing them of theft etc. The caretaker has also taken it upon himself to search the people he is victimizing. Further threatening the tenants even after the cases opened at SAP by him was overturned. The caretaker is acting outside and above the law by refusing tenants acces to the sectional title without a court order or something substantial.</p> <p> </p> <p>To crown everything, he is also harassing owners of rental property by taking it upon himself to phone the owners of the property of his unfortunate victims. The caretaker has gotten hold of private information via the Legal Body Fitzanne as well as the Trustees. Something needs to be done as the situation is getting out of hand. The onus for comunication with owners should fall to the Trustees or Legal Body.</p>
0 replies
114 months ago
Fitzanne not notifying owners prior to year end meeting as required by Sectional Title Act
<p>Fitzanne estate has not notified any the owners at Calbre Flats for our year end meeting. The Sectional Title Act is very clear about this in (Section 6)<br /><br />Notice for meetings should</p> <p>(3) The notice contemplated in subsection (2) must be -</p> <p>(a) delivered by hand to a member,</p> <p>(b)sent by pre-paid post to a physical or postal address in RSA</p> <p>(4) In "ADDITION" to section (3). A notice contemplated in subsection (2) may also be sent to a fax or email.</p> <p> </p> <p>Fitzanne opted to for option 4 sending out notices to a select few. Fitzanne has in this way undermined owners, not allowing them to be involved in the selection of the trustees. Fitzanne supplied their own shortlist of candidates not considering owners that wanted to be involved with the selection process.</p>
0 replies
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2 Star
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10 (90.9090909090909%)