BB
Brownbabe B
Active since Nov 2016
27
Reviews
0
Industries
Reviews
27 reviews5 months ago
EXCELLENT SERVICE
thank you to Samsung service centre in Pretoria and Patience for assisting in replacing my S25 mobile phone due to connectivity issues. Patience was understanding and attentive.
53 replies
10 months ago
POOR SERVICE
Ive requested a new sim card and a package upgrade in June. Everything was apparently submitted, however I still dont have my sim card...my current sim card is lost and im paying and dont have any sim card. Ive been following up since Monday and spent over 5hrs on WhatsApp and no one has assisted me to date.
0 replies
14 months ago
Pathetic Service
On Friday 14th February at about 8.43pm, we stopped at the drive thru for dinner, having worked more than 14hrs that day, we were hungry and exhausted. At the drive thru we were greeted and asked to wait, for about 5min...eventually we placed the order and preceeded to the next window. We get to the window the, it's closed and we're unsure what to do so we wait and watch the lady taking orders leaning against the wall and casually putting her cash into the deposit box with no care about us waiting at the window for another 5mins. Eventually we drove off. Hungry and without any dinner
0 replies
17 months ago
I need my credit card
I did a credit card application yesterday's everything was approved, did the debi check accepted all terms and conditions. This morning I'm told we need to redo everything due to IT issues after being annoyed and agreeing and advising I'm needing the card urgent as I was due to pick it up today, I'm traveling for a funeral. Now Noone is assisting me....CAN I GET HELP.
168 replies
22 months ago
Unhygienic Food
I have been to Food*****s Boksburg regularly for personal purchases as well as big corporate purchases. I've had a few issues and whenever addressed as a client I was never made to feel a priority. Yesterday I purchased a vegetarian meal, No 1 the item on the slip vs what I purchased doesn't tie up. No.2 I am having lunch just after returning from my purchases and have something rather chewy in my mouth aind I tried to understand what could this be, when I removed this from my mouth it was an elastic band, this is absolutely disgusting, a minor difference if I had found it in my plate but I chewed onto this. This is a huge health issue and I demand answers and how I would be compensated failing which I will take this matter further, cos I'm tired of Food*****s Boksburg treating me as a number when all clients are valuable. I have since yesterday called a few times and reach an automated system saying the voicemail is full. I couldn't get the email address on the voicemail and used the one on the till slip. I'm still waiting for a response, I also provided my mobile number to be contacted and sent pictures, no response yet.
53 replies
29 months ago
USELESS SERVICES
I'm still waiting for my issue to he resolved its a week now
129 replies
29 months ago
DEBIT ORDER UPDATE
I have been trying several times to amend my debit order and inception details and can never get through to the call center,it's always busy. When you take out medical aid, agents are always free but for everything else they are very busy...I'd like urgent contact please as my 1st debit order has failed and this is no fault of mine since discovery is too busy to update my payment details
142 replies
29 months ago
CONTACT DETAILS
I took out a black friday deal on the app, i have been trying to amend my details all week since Monday 27 November, its the end of the business week and no one in FNB can assist me, not even the FNB connect team. I am getting messages stating that I will need to pay cancellation fees, however no one is attending to my request, not on the app nor over the phone. Please can someone contact me. i want my phone and the deal, I have spent over 20mins on the phone all at my costs and still no help yet again
71 replies
36 months ago
UNFAIR TERMINATION
I received an sms from Tebogo of Fedhealth advising I need to pay outstanding premium, which I agree was owing. I sent and email to Tebogo on 14th April requesting a payment arrangement, I received an out of office advising he's on training, a few days later I sent the same email and received no response. On Sunday I paid an amount of R5000 and sent through the pop and enquired on the balance due to bring the premium up to date. I then realized I received monthly statements so I'd check the statements and ran a search under the name Fedhealth, and noticed a termination letter received on the 19th April. Bare in mind I sent 2 emails to Tebogo and no response till now...my pop email came back with an out of office on leave. Unprofessional if you ask me as neither his training email or leave emails have return dates and he's the person working with my profile. Till now, no one in Fedhealth has responded to any emails sent not even to the membership email address. I want my medical aid reactivated and my premium updated, I have been proactive in trying to sort out my payment and nothing was done from Fedhealth.
53 replies
37 months ago
Paid account handed over
I paid up my credit card in June 2020 my account at Itc shows unpaid since then and in arrears. I have a loan account which they are debiting monthly and despite them debiting they handed my account over. Every day I'm getting threatening messages at the start of my day and every day I have to call in at my cost and explain sort this messs with African bank cos they are taking the money...it's flipping annoying and frustrating...please get this mess sorted out
159 replies
Review Distribution
5 Star
1 (3.7037037037037037%)
4 Star
1 (3.7037037037037037%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
25 (92.5925925925926%)