AB
Anita B
Active since Nov 2016
16
Reviews
0
Industries
Reviews
16 reviews5 months ago
A year old tombstone that is peeling (Royal Tombstone)
I bought a tombstone 2024 in Royal tombstones Limpopo around May, and was erected around September 2024, by April 2025 I reported that the tombstone was peeling and there's white powder coming out of the tombstone. Ever since I reported no one has actually came back to me, they wanted pictures Ive given them pics, I filled in a repair form 18th of June 2025, to date no one has called or did an appointment to go and fix, and the workmanship on that tomstone is not satisfactory. I seems a person was using fingers to put glue, was never cleaned its now peeling and clumpsy so untidy. It feels like we have been cheated because we paid for an inferior service. I tried calling asking for the manager and I was told they are not allowed to furnish us with the manager's details, what type of a business is this where the manager doesnt want to speak to clients. I then wrote an email, I was told to forward it to the clerk then she will forward it to the manager as we are not allowed to speak to the manager. I MADE THE BIGGEST MISTAKE BY THINKING THAT THEIR PRICES ARE EQUALS TO THEIR SERVICE. Can hello peter assist me with the ombuts man that I can contact on this issue, Im fed up.
0 replies
12 months ago
I really appreciate the service car track has given me, they made sure they called back as I was messed up not knowing where my car was
I really appreciate the service car track has given me, they made sure they called back as I was messed up not knowing where my car was. Thank you to both the consultant and the supervisor.
58 replies
26 months ago
Non - cancellation of contracts
I had 3 contracts with vodacom, whereby 2 of them have expired already early last year, Ive been trying to cancel since last year. Every time when I call the call centre the consultant will behave as if they are willing to assist at the same time trying to persue me to change and they will promise to offer a better package, and when they hear that I am adamant I want to cancel both contracts, towards the end of the call , they will tell you they no longer hear me, as a result they drop they wont call or cancel as requested. I am honestly fed up with this service provider because the money they are taking its a lot, in stead I feel that I am being *****ed because it seems their consultant are having same behaviour, which is so annoying, dealing with consultants over the phone was suppose to be stress free, but with vodacom I am not happy at all, ive been with this service provider for way too long, I think its time to change, because they dont value us anymore. The only thing that they do best is to share our contact details with their contractors that will annoy us.
112 replies
30 months ago
Initially I wasn't a happy client as my premiums were increased with over 30percent, and I called a helpful and friendly consultant Dihapeng assisted me, and she made sure that I ended up with what I would afford
Initially I wasn't a happy client as my premiums were increased with over 30percent, and I called a helpful and friendly consultant Dihapeng assisted me, and she made sure that I ended up with what I would afford. Thank you Dihapeng
131 replies
42 months ago
It took days before the consultant can contact me, and the quotes I was given for my claim, other items the money they offer was rediculous
It took days before the consultant can contact me, and the quotes I was given for my claim, other items the money they offer was rediculous. Quote was very low
132 replies
43 months ago
Their process of cla...
Their process of claiming is fast and simple
133 replies
49 months ago
Cash back paid to wrong bank
My fiance was expecting to get a cash payout from Old Mutual, and he was informed around January, then he then took a copy of bank statement to Atteridgeville Old Mutual to update his particulars. Then on the 14th March 2022 he went to the same branch to check for other things and inquire about the cash back, that when the guy who assisted him reqested a copy again, and he went and printed one from ABSA bank. The guy assisted him promptly, and he was told that the money will be in his bank in the next coming 5 working days, to our shock the money was paid same day but to a different bank being Standard Bank, which he believed to be closed more than 10 years ago. Now Standard bank has taken half of the money towards the monthly finance charges and Old Mutual says they wont be able to assist in that, and it is worrying that mistake has been made but who has to pay the difference that Standard bank took, because the active bank is ABSA and relevant documentation were provided twice.
53 replies
53 months ago
MTN call center that cannot assist
I have been trying to cancel the contract for more than 3 weeks, I called their call centre number which is 135 and everytime when their consultants are putting me through it gets cut off immediately, I was told to call 0831808 when it cuts off and that number says it does not exist, To my shock I went to the MTN outlet in Quagga centre where the guy tried to assist me and he experienced the same thing, where he told the call centre people that the number they kept giving to me was non existent. I wonder how does such a big company be so unprofessional in giving services. I am so bored and I don't think I am ready to continue with their services.
0 replies
54 months ago
Webafrica operators can't assist
I filled in the forms for webafrica to install a fibre in my house, the problem is their system couldn't link with my bank account, now I've got more than 3 weeks trying to cancel the application, I can't get any assistance as their operators will post you, and you will hold for more than 20 minutes without any assurance. This is so frustrating because they have blocked me, as I cannot enter into contract with other service providers. I don't see any professionalism in their operators.
0 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
2 (12.5%)
3 Star
0 (0%)
2 Star
2 (12.5%)
1 Star
9 (56.25%)