GV
Gert C
Active since Dec 2016
11
Reviews
0
Industries
Reviews
11 reviews8 months ago
Did you lose your compass?
Not only did they drop off a package at our address (Paarl, Western Cape) that was actually destined for Groblersdal (Limpopo), now I'm met with deafening silence and inertia (entropy?)u). And after phoning and sending whatsapps to The Courier Guy for more than 24h, and speaking to at least 4 different people, I'm nowhere nearer to getting The Courier Guy to collect the erroneosly-delivered package (and just perhaps sending it to its rightful owner). Must I really myself take it to your warehouse, and what guarantee do I have that you will do the honorable thing and send it intact and unspoilt to its rightful owner? HOW HARD CAN IT BE NUMBUTS???
0 replies
8 months ago
When will my credit limit increase reflect?
I app**** for an increase on my credit card limit, and completed the DebiCheck mandate shortly thereafter. I also received an InContact message stating that I successfully increased the limit on my credit card. However, after 48h my credit limit is still the same. Please sort it out!
53 replies
9 months ago
Get the basics right please!
Your client service over the phone is pathetic. When you phone, you have the option of 'for the service dept, please press 1...'. You might just as well get rid of that, because for the 15 times I phoned you over the past 2 weeks, I have NOT ONCE been transferred to the service dept after selecting it from the menu. And I have put the phone down out of frustration. Now I've made a booking for 16 July for parts replacement, only to receive an sms stating that it will be on 22 July. And when I phoned to enquire, guess what? The lady who answered dropped the call. I phoned back, got through to someone else who said the service dept will get back to me, but didn't even ask for my contact no. I asked if she needs it, to which she rep**** yes, but by then I was fuming and decided to vent on hellopeter.
0 replies
10 months ago
Help is not on the horizon
ADT recently acquired a local security firm in Kleinmond. And since then service plummeted. This afternoon a lady from ADT phoned me saying something about the beam at the back door. I couldn't understand what she was saying and eventually hung up out of frustration. When I got home I checked whether the beam was working I activated the alarm and walked out, and the alarm went off. I deactivated the alarm and went about my business. ADT didn't phone to see if everything's fine, about 15-20 min later I phoned them, thinking the problem may be that it didn't register at them (faulty beam). To my surprise, reception said they can see the beam went off. I asked so why didn't ADT phone me to check up, to which she rep**** that she doesn't know. Not feeling so safe now, thank you ADT. But you still expect your monthly installments. Perhaps I should take it elsewhere.
56 replies
23 months ago
Fines SA = ****!!
<div>I received a fine from CoCT (City of Cape Town). Some time later I saw I could pay off the fine at a discount rate with Fines SA, which I did. Months later, the CoCT informed me that the same fine is still outstanding, and I can settle it with them at a reduced rate. That same day, Fines SA contacted me about that same fine (for which I already paid them months ago) to get me to pay it AGAIN. I then found out from a colleague, who went through the same problems with Fines SA, that CoCT has nothing to do with Fines SA. So I basically threw money down the drain and made some ****bag rich, since I still had to pay the fine at CoCT. I only succeeded in giving Fines SA free money. Word of caution: Stay away from Fines SA!! And once they have your contact detail, they phone you constantly.</div>
0 replies
25 months ago
Hidden costs (and possibly more)
The same as so many other reviews. I ordered an item, paid for it, now I must pay custom duties and VAT (which wasn't mentioned at the time of purchase). After reading another review which mentions that additional charges was levied after paying the custom duties and VAT, I decided to cut my losses and call it a day. You won't have any more business with me TEMU.
56 replies
30 months ago
NOT interested
How many times must I tell your Call Centre that I'm NOT interested in upgrades? Blocking doesn't work either, apparently you gave unlimited no's from which to phone. PS. I'm NOT interested, please stop harrasing me.
262 replies
44 months ago
Happy to steal, no appetite for honest business
I am a client of FNB private banking, but not even my private banker can get this meagre, no-brainer issue resolved (and it's not, I believe, my private banker's fault). I settled three personal loans with FNB in full in May this year, but FNB has been deducting, like clockwork, the monthly premium for FNB life (insurance for the personal loans) to date. On 25 Aug, out of sheer frustration, I phoned FNB personal loans myself to resolve this issue, but after 20 min on the phone and being transferred 4x, I eventually spoke to a gentleman who tried to explain heaven-knows-what. Really, I left the conversation reeling like a drunkard. Well dude, guess what, the next day FNB STOLE ANOTHER monthly premium for FNB life as insurance for non-existing personal loans. To add insult to injury, I recently bought a home, with FNB home loans, but apparently FNB is not interested in following up on numerous requests from my personal banker, and myself, in providing life insurance. So, to wrap up this boring freak show, please FNB, in your automated response (FNB life premiums, btw, is SUPPOSED to stop autonatically upon settlement of the loan...), PLEASE don't start with the normal bull**** of 'on behalf of FNB, I would like to extend my sincerest apology' non-genuine, non-apology wordgames. That's REALLY insulting. But I'm not holding my breath. Sincerely, DR GJ van Coller (yes, DR)
74 replies
71 months ago
Not interested in serving customers
I am fortunate to have a son who pays for my cell phone contract with vodacom. With me being locked down in Marloth Park he renewed the contract with vodacom and sent the new phone by courier to me from Kleinmond in the Western Cape. The new phone was activated and all I had to do was to carry info from old phone over to the new phone. On Monday 8 June 2020 I travelled to the Vodacom shop in Malelane and asked to have info transferred to my new phone. Besides the fact that I had to sit and wait for service whilst nobody else was in the shop the lady who eventually "tried" to assist me merely said that she could not help me as it was impossible to carry info over from a Huawei phone to a Samsung. And apparenyly she was going to be busy for the nexy five hours. I could not believe this..in this day and age of technology! She just drew up her shoulders and left it at that. After leaving the shop I again went back to tell her that I have a contract with vodacom and again asked if there was no way in which she could assist me, but of no avail. She called her manager and he informed me that they do not have the necessary device to do the info switch and that I would have to travel to Nelspruit for this service. I then went to one of Vodacom's chief opponents..the young man behind the counter was somewhat surprised that the staff at vodacom shop could not help me. Without much ado he took both phones and whilst carrying on with his normal tasks, did the necessary switch between the two phones. Talk about service..and that when your contract is with an opposing firm !! I feel that this poor service from Vodacom in Malelane should be put to notice so that future customers can be aware of such malservice.
210 replies
98 months ago
Get competent personnel and a GPS!!
I receive my chronic medication through medipost. They phoned me 3x in the past 2 weeks to confirm delivery of my medication. All 3 times I asked that my medication be delivered to my home address, since I am in leave. Today it was delivered at my work address, where I will only be again in 6 days. This is also not the first time it happened. Also, for a previous delivery they could not even find my work address and I was without my chronic medication for 3 weeks since I went overseas later that day, which I also informed them of beforehand to ensure timely delivery. Gert van Coller
53 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
2 (18.181818181818183%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)