SK
Sandy K
Active since Dec 2016
9
Reviews
0
Industries
Reviews
9 reviews4 months ago
Pet Heaven is PAWSOME!
I want to thank Bantubonke for the most amazing service that she gave me after I needed to return an item that I had bought online from Pet Heaven. Firstly, Pet Heaven gave the most amazing service with delivery of my order and their product offering is just great, but secondly, they scored big time by having a Super Star like Bantubonke handling customers for great after-sales service! Thank you, Pet Heaven and Bantubonke - you have a customer for life! Such a wonderful first-time experience!
0 replies
4 months ago
Boskruin Vet is the absolute BEST!!!
Boskruin Vet was highly recommended to me by friends and it is easy to see why ... Absolutely amazing people and I had the pleasure of being greeted by Ashleigh and my little Yorkie was seen to by Marcus. What a wonderful experience with such caring, professional, gentle, kind and awesome people to deal with in what could be a very stressful situation, but was made so easy by animal angels. Thank you so much Marcus and Ashleigh! So grateful to you!
0 replies
4 months ago
Montego Pet Nutrition is the BEST for product and support!
Absolutely AMAZING customer service and support from Montego after I sent through a query via their website. I had an email response back within minutes and then a follow-up PHONE CALL from their wonderful Colleen, who gave me very trusted advice. They definitely have a very loyal customer for life! Thank you and keep up the wonderful customer support! It certainly gives fur baby parents a lot of confidence in your excellent products. No wonder Montego comes so highly recommended by so many - we got onto it by doing a lot of research on the internet where they came out tops for quality and value. Very PROUDLY South African, for sure!!! YaY for Montego and happy fur babies and their parents! Thank you, Montego and Colleen!
53 replies
31 months ago
Woodford Car Hire is the BEST!
Woodford are the absolute GO-TO for car hire for their service and rates! I received nothing but exceptional service from Tash, AJ, Jodie and Nomathemba at King Shaka and in Umhlanga. Well done, Woodford, on your brilliant customer service and satisfaction! You have my business for life....
131 replies
34 months ago
Excellent Choice for Gifts for Children
Highly recommended if you are looking for a great gift for a child. Priya gives service over and above any expectation and is so accommodating and helpful. Besides the excellent choice of educational gifts, the service will certainly keep me revisiting their website again and again when I am looking for a quality gift for a child. Thank you, Priya! I believe you are the founder of the Company and you deserve every success!
0 replies
35 months ago
Unauthorised Subscription Going off Bank Account!
Just a warning that this Company disregards a categorical refusal to subscribe to their offering and just go ahead and start debiting your account because they already have your account details from another company with whom they are associated. I declined their offer to subscribe to their monthly offering when their agent phoned as late as 17h00 one evening, and was shocked to see their R423 subscription go off my bank account without my authority. If you get a call from The Box Fashion, make sure they understand the meaning of NO THANK YOU! And, they don't bother to come back to you when you write to them to ask for a refund!
53 replies
52 months ago
Shout out to KATLEGO of Woolworths in Douglasdale!
I just have to give a huge shout out to KATLEGO, the Manager of the Woolies in Douglasdale! The customer service he gives is nothing short of brilliant. Nothing is too much trouble for him and he is so ready to go the extra mile. Woolworths can be very proud of this excellent Manager - he is an absolute asset! Thank you for such great service and being so willing to help, Katlego! Sandy
0 replies
60 months ago
JAM Clothing Superb Customer Service!!!
Besides the MOST amazing service one always receives in store (Bel Air Shopping Centre for me usually), today I cannot sing high enough praises for Singo (Heathway) and Sharlene (Online Help in Durban). I don't recall when I last received such outstanding customer service and had wonderful people go way beyond the "extra mile" for me. From the time my call was answered within 2 rings on the Durban Head Office number, to it being picked up immediately by Sharlene in the Online Section, and her sending me an email link to resolve my problem, it was less than 10 minutes (even after she patiently held on the phone with me whilst I went through the steps with her to make sure I was not doing something wrong). Truly customer service at its BEST and no wonder JAM is my absolute favourite clothing outlet AND where my budget can be stretched so far with the greatest quality and latest fashion. Thank you and so well done, Sharlene and Singo! JAM can be so proud of their team, who do such a GREAT job in giving their customers such awesome and amazing service! Big accolades to you! Sandy
0 replies
114 months ago
FNB - Your FNBConnect(ions) are letting you down!!!
<p>FNB should seriously get FNBConnect to up their service to the standard expected of anything to do with FNB .... I refer everybody to FNB, as they are simply brilliant in so many areas. HOWEVER, FNBConnect is letting them down with shocking service and I have referred numerous people to another service provider rather for an even better package (besides excellent service). I have been a loyal FNB client for many years and would love to do as much business with them as possible. Having waited over a week for activation of my SIM card on the FNBConnect unlimited option, after chasing them up several times I received an SMS to notify me that I "did not qualify for the service". This, in itself, was hard to understand because they do not give you a phone and there is no contract, with customers paying on a month-to-month basis. To cut a long story of frustration short, FNBConnect have proceeded to debit my account for the past 2 months with their fee - the first one was reversed immediately (which impressed me) but the second reversal is now going to take 21 days! And my SIM was not cancelled as requested the first time I was shocked to see them charging me for a service that was not in use! I do have to commend Germinah and Gladwyn from the Call Centre today and last week respectively, for trying to assist me, but they are obviously at the mercy of poor systems.....</p>
112 replies
Review Distribution
5 Star
7 (77.77777777777777%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (22.22222222222222%)