KM
khotso M
Active since Dec 2016
22
Reviews
0
Industries
Reviews
22 reviews2 months ago
Bad customer service and bad network
I am really disappointed with Rain go I always have to reboot switch on and off before this **** can work, they always say technicians will be in touch touch to help but it takes them 48hrs after you reported and the same issue will rise again and they don't even care about their customers if you want to cancel they will say let's quickly help you with cancellation I mean what kind of mockery business they are running? Really companies will never let their loyal customers to just leave like that it's been three days I have been complaining about network issues but nothing gets solved but come month end they make sure they debit that account no matter your complain. I just want to advise anyone that is using Rain that one day it will be you complaining and feeling how fustrated I am right now cause I have to buy separate data so I can be able to work. Highly irritated customer
530 replies
10 months ago
Complain
Dear [Recipient's Name/Department], I hope this message finds you well. I am writing to follow up on the attached UIF document that was sent on 17 June 2025 at 13:34. I understand from your procedures that Discovery Bank typically processes these documents within 24 to 48 hours, yet I have not received a signed and stamped copy. This delay is critically impacting my situation. As I am currently unemployed, I rely on the timely processing of this document to access the UIF funds necessary for my essential needs. The delay is now affecting my ability to cover day-to-day expenses and is also negatively impacting my credit profile, as my Discovery Bank account is in arrears. Additionally, I am experiencing challenges reaching Discovery Bank due to insufficient airtime. I kindly request that this matter be expedited and the signed and stamped document provided as soon as possible. I am currently in significant debt, and further delays may have a severe impact on my financial stability
53 replies
11 months ago
Bad Service
I am really and highly irritated by the discovery Bank wheels I have been recommending it to people but the experience I received today it’s really disappointing. I mean for Discovery bank to confirm sign and stamp documents it takes them 24hrs or you must drive to Sandton Branch which is the only one available for such issues? But with other Banks you go in the branch and your documents are signed and stamped in few minutes hai Discovery Bank needs to look at their strategy or else they will keep loosing clients and continue with their so called Big businesses that they run for services
371 replies
18 months ago
Bad Service
I only been on rain for a month but I'm already experiencing **** service I have been having issues with my network and I send emails via support but no one is responding to my emails or queries today I made a call a lady answered and she told me they only prioritize phone calls so if you send a query via email they don't have a turn around time which means it can take you a Month or two months before they respond to your query. What Bull**** is that I mean we are paying monthly with no hustle and this is the service we getting **** this they can fetch their router and simcards nxaaa
424 replies
19 months ago
Dry food
I ordered 1/4 chicken at Nandos via uber eats my food arrived cold and the chicken was very dry with no salt sachets no extra sauce as per my instructions i am really dissapointed with this order after i paid R96,00 and this is what i got really you need to improve your service.
53 replies
23 months ago
Bad Return and Refund Policy
Panda stores will never refund you even you bought an item 5minutes ago please becarefyl when you buy from them and their service for returns very bad
0 replies
29 months ago
Bad customer service
I went to ok foods in columbine Avenue to purchase an item and withdraw cash the teller told she by the name of thami she won't be able to help me I have to go to another teller but I must go catch a que again she does not have time for me immediately asked for the next person to com through. Is the kind of service e going to receive this December wow
71 replies
30 months ago
Refund Due
we have been doing business with mail & Guardian and we had 3 publications that we had to publish with them on behalf of our client and we paid them in full, then our client cancelled the 3rd publication and we already paid mail & Gurdian in full. then mail & Gurdian went and published the 3rd insertion without our go ahead then when we ask for a refund the lady by the name of Elsie Mashanzhe & the guy named Bryan Khumalo are refusing to refund us and they are ignoring our communication despite all the efforts we have been trying to communicate with them, can someone please intervene in this matter because my Boss is deducting the Refund due from mail & Guardian which is R13800 out of my salary.
0 replies
31 months ago
Bad service
Good day I have been calling Norton and there is a lady from accounts by the name of Lesego she keeps telling me i will receive my paid-up letter for about two months now and there is only one lady that works at admin, so she says so it means their service is so bad that they are so *********** i just need my paid up letter from this stupid lawyers.
131 replies
33 months ago
Bad customer service
I am a resident at east on 82 I have been without electricity for 2days because no one communicated with me that the banking details have changed and I made payment as usual to the bank account that I usually do but my electricity got switched off because banking details have changed and I was not informed, now I am being told my electricity will only be back when the payment reflects on their account and I have a 4montbs baby that's needs milk and I am getting no help from the agent and from the accounts department but there is contact numbers that I was told I can contact after hours or public holidays. Not happy with the service at all
60 replies
Review Distribution
5 Star
2 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
20 (90.9090909090909%)