Active since Dec 2016
52
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52 reviews10 months ago
Discovery Consulting Services Sandton
Discovery Consulting Services Sandton is the franchise with which I am associated. I would like to commend Simone Naidoo for her exemplary service delivery. As an employee of Discovery, she comprehends and recognizes the significance of Treating Customers Fairly in our operations and is capable of addressing our clients needs effectively. It is rare to encounter such outstanding service delivery. I extend my best wishes to Simone Naidoo for her future endeavors at Discovery.
56 replies
12 months ago
Absa Business Banking is Brilliant
I previously held an account with Absa business banking and have recently opened a new business account with them for a different venture. The online process was straightforward however, after the account number was generated, the consultant who contacted me was unable to proceed due to the fact that the shareholder of my company is another entity. Consequently, I was required to visit the branch to complete some necessary paperwork. Yesterday, at 08:01 AM, I received a text message confirming that the account had been opened, but it did not specify which account it referred to. This morning, I reached out to the new business banker assigned to me, who informed me that the account is closed. I then contacted Absa business banking, and the agent indicated that the account was closed on 04/04/2025 due to "complexity of structure." I suspect there may have been an error in the back office as it has been a month since I opened this account online. I hold the view that Absa is the leading provider of business accounts in South Africa and I would greatly appreciate it if the appropriate manager could expedite this inquiry on my behalf. I continue to support Absa and give a five-star rating as the service have always been exceptional in the past.
58 replies
13 months ago
Rain Excellent Connection
Good Morning Rain I am trying to find a contact number for you as I am interested in your business package. Please give me an urgent call back.
53 replies
17 months ago
BOLT ARE *******
I TOOK A BOLT THIS MORNING AND SELECTED THE FEE. I THAN SEE A HIGHER AMOUNT WAS DEBITED AFTER MY TRIP. IF I PAID CASH, THIS WOULD NEVER HAPPEN. BOLT TOOK ADVANTAGE BECAUSE THEY HAD MY BANKING DETAILS. I DID NOT AGREE TO THIS AMOUNT. I WANT TO MAKE CONSUMERS AWARE TO ALWAYS PAY CASH WITH BOLT. DO NOT PUT YOUR BANKING DETAILS ON THEIR APP. THEY WILL TAKE MORE MONEY.
0 replies
24 months ago
FAIS Legislation
Good Day FNB. I opened a business account on the 26 January 2022 at your branch. I received an agreement which I signed. I have misplaced the agreement. I do have a bank account confirmation however, the agreement is required because I am going through an audit. I visited your Cornubia branch on Friday, the 03 May 2024 however, they were not able to pick up the agreement because the account is closed. They put me through to business banking and the consultant could not pick up the agreement because the account was closed. She advised that she will send a notification to another department to see if they can assist. This morning, 06 May 2024 I have contacted FNB business banking and the consultant advised that nothing was logged on Friday (I do have the name and surname of the consultant I spoke to on Friday and the call ended at 15:20 PM). The consultant engaged with her team leader to see which department can assist and advised that she will give me a call before 12 noon today to see if someone has called me. It is passed 12 noon now, I had to reschedule my audit to later in the day. As per legislation, records must be retained for 5 years. The branch and call centre was not able to retrieve the agreement from their systems and archives. You have put me in a very unfavorable position and this is not TCF. I spent over an hour at the branch on Friday and now this morning I have been trying to follow up again and the call cuts. I URGENTLY REQUIRE THIS AGREEMENT AND THE ACCOUNT WAS OPENED ON THE 26/02/2022. ACCOUNT NUMBER 62933078976.
53 replies
26 months ago
ABSA FAST BUY
On the 16 February 2024, I contacted Absa Fast Buy and the agent advised that she will request them to call me back and took me through the process. I also told her to make a note that they should email me. I gave 2 contact numbers. I did not receive a call back and no email. Please can I get a call or email asap as I cannot afford to pay unnecessary interest.
58 replies
27 months ago
Payment
Good Day Rain I have been on unpaid leave therefore my debit order will not be successful on the 20th January 2024. Can I kindly get an extension till the 10 February 2024? I will really appreciate your consideration.
752 replies
29 months ago
Metropolitan Life
Good Day Metropolitan, I am looking to get a brokerage contract for my FSP. Can you kindly get the relevant manager or broker consultant from the Durban Area to make contact with me. I have been struggling for a few months to get ahold of someone to assist me.
284 replies
29 months ago
Assupol
Good Day Assupol, I am looking to get a brokerage contract for my FSP. Can you kindly get the relevant manager or broker consultant from the Durban Area to make contact with me. I have been struggling for a few months to get ahold of someone to assist me.
142 replies
29 months ago
Rain Replacement Router Request
Good Day Rain I require a router replacement as the current one fell and broke, the connection is not very stable. Kindly advise if I need to pay anything extra.
219 replies
Review Distribution
5 Star
26 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
26 (50%)