CC
crystal C
Active since Dec 2016
21
Reviews
0
Industries
Reviews
21 reviews6 months ago
AA Motorcycle mechanical warrenty is a lie
We purchased a new motorcycle and part of the deal was to take a 2 years motorcycle mechanical warranty. This is recommended and we took it. One year into owning the motorcycle a mechanical failure of the tentioner failed resulting in damage to the engine including the valves and bearings. According to the RMI approved dealership and even AAs own assessor who went to review the damage, both state it was a mechanical failure and in AA own assessors report he recommends "replacing all parts as per quote to ensure engine integrity". But to our suprise when speaking to one of their agents Alfred, AA is now stating it is "wear and Tear" and therefor non of the damage except the timing chain will be covered. The dealership nor their own assessor report concludes that it is "Wear and Tear" but rather a mechanical failure of the hy****ic tentioner. We have asked to be contacted by a senior manager at AA with no feedback thus far and if not resolved we will be taking this to the ombudsman Would not recommend this motorcycle mechanical motor warrenty to any motorcyclists because clearly they wont cover your most important part, the motor.
53 replies
7 months ago
I have only had posi...
I have only had positive experiences so far with OUTsurance and have no complaints for them as an insurer.
53 replies
42 months ago
Virgin active K90 centre incompetent staff and general managers
Virgin active K90 Centre. I decide to join the gym at the end of September 2022, I was informed by the sales consultant that I would receive 3 free months and my first debit would go off on the 20th of October 2022, my partner was witness to this conversation. On the 5th of September virgin active tried to debit my account and was unsuccessful. I contacted the sales person at k90 Centre to tell her I was debited not as agreed she told me to call head office which I did only for head-office to inform me I would not longer get 3 months free as the initial debit was not successful I informed her I was told the first debit would be the 20th and she said I must take it up with the club. I then called Natasha and arranged to speak to the admin lady who sat down with me and informed me that unfortunately all she can do is write off my payment that went off the 5th and was unsuccessful she will then reverse my debit on the 20th of October to allow me to get my second free month and will then pay as per normal from the end of November. on the 20th of October the debit went through and I contacted Natasha again to follow up on refund but the story then changed again between her, the stand in and the GM. Suddenly I would no longer be refunded I was told numerous times the GM would contact me but this was never done, back and forth for almost a week to be told i cannot be refunded as they cannot process a credit back to me they would however credit my account and i would not be debited for 20th November. I got an sms this week that now unravels this whole story again as the SMS stated that i was debited in error for November and will be refunded , November meaning my 20th October payment so i dont know what to believe anymore. Virgin active head office please sort this out as a 12 month contract payer i most certainly wont be renewing if this is the customer service experience I received from Gm's and sales people alike.
0 replies
50 months ago
Awesome service
Thank you so much to Jaco and Kyle and Anke from the mitmak team, very efficient service and experience will definitely use this delearship again
53 replies
63 months ago
awesome service from Lifa Gololo
Wonderful service received today from Lifa Gololo , He assisted me to update my existing insurance policy and even called me back when the line cut on my end. would defiantly recommend Miway based on his awesome service to me . Keep it up!
56 replies
76 months ago
Unprofessional liars
I came to planet fitness to open a contract in October 2019 , whilst with the sales consultant i explained to her that the joining fee was too much for me to consider and that i do not agree to the levy being charged as i am a new client. The consultant then called the CGM who after talking to me told me he will remove the joining fee as well as exempt me for the annual levy as i am a new customer. In december of 2019 to my surpise my account was debited with R1400 for the annual levy , i then logged a complaint with the call centre to tell them what was agreed with the CGM below is the resonse i received Dear Crystal , Your reference number is PF2294217 Due to lack of tangible proof that the levy fee would be excempt as response from the CGM is that they did not speak to you regarding the levy ,the levy fee is due to be paid Yours in Health Planet Fitness Team this is unacceptable to me because now its my word against his and i did not expect such unprofessionalism from Planet fitness , and now i understand why clients are leaving to go back to virgin because at least they keep to their word
0 replies
81 months ago
Awesome service and products
ordered my IFBB heels , got my heels a week later. Super fast delivery and efficient customer service :) will definitely use again
0 replies
81 months ago
Fast service
thank you for my Contacts :) , fast delivery order last week Friday got my lenses yesterday
0 replies
81 months ago
Awesome service
Ordered a tent , delivery was only for the 1st of September , but got my order yesterday. Awesome service Thank you !
0 replies
87 months ago
Longer decision time than a bank , pathetic
3 hours after application, still no approval, 1 hour over system time indicated, call centre so busy cant get through, Pathetic!
266 replies
Review Distribution
5 Star
9 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (57.142857142857146%)