Active since Jan 2017
A big shout-out to Emmanuel and Pierre in the Glenanda /Mulbarton area. I was driving down True North Rd and my tyre burst. I was never going to make it to the garage but then I saw a Fox Tactical Unit vehicle. I pulled up next to it and asked for help. Within about 4 minutes my tyre was changed and I was on the road again! Thank you God for placing these 2 angels on my path. Fox, I'm already a big fan and loyal customer... Thank you for everything you do in the community! 🚗🚗🚗
Hi, I acknowledge the levy account just received but despite this expensive levy, I've been waiting 2 weeks to have my outside light bulb changed and have sent 3 emails to my property manager. This is highly unacceptable and a matter of safety in this day and age. We always seem to have to beg for the pool to be cleaned and just get general maintenance done properly. This is a matter of urgency. What are we paying for? How many Astrodon trustees does it take to change a lightbulb?
Thank you SOOOO MUCH to Joyce, Lettie and Bright for making our honeymoon so special with their sparkling smiles, friendliness and topnotch service and efficiency. Also to Trynap for room service. We had the best time! We even named our Max Relax honeymoon baby after Bright! Thanks for the thoughtful hamper. Hope to see you soon! Anthony and Melody Toy 🐳🌊⛱️🌞
Thank you to Joel for helping me to sort out a problem with my meter. You are a superstar! Melody Pheiffer
I have not used MTN and my contract was cancelled on 3 May 2022. It is impossible to have charges thereafter. I did not request prepaid. I did not buy 30GB once, twice or ever. This is extremely frustrating and annoying. The upgrade which I did not agree to has been reversed as per request. Reversal summary: The main action is taken: Upgrade reversal MSISDN:27832330675 Order number:1-19020692630 Reference Number: 6116448 The problem is that I still received an invoice for days/usage to the value of over a thousand rand AFTER the cancellation when I didn't have access to MTN network. Pls adjust my account to zero Rands and resend the correct invoice. I have had 3 confirmations that the upgrade is reversed but no confirmation that I cancelled MTN and have no desire to do "Pay as you go". I'm being charged for GBs that I have not ordered, bought or used. This is extremely frustrating as it has been months of correspondence and I just want somebody that is able to fix this to do so. I am pleading with you to help me. My Mom passed away, I had to find a place to stay, I can't afford the internet. How much longer is this going to go on?
I have been trying to cancel my contract and change to Pay as you Go since I was eligible for an upgrade. No one answers 135. No one is responding to my email to the retentions' department. Once again, as has happened before, my invoice for R1078 is incorrect. I pay R329pm. I never paid or ordered 10 gigs for R468. I've given all my details as requested by retentions but no one is responding. 911 emergency!
I'm quite honestly not happy with the poor service received. The point of the flowers I ordered was to remember a particular date for an anniversary of death. It doesn't mean anything if delivered the day afterwards. No one called bk a second time to ask if there was another number to try. There were hours in which to do this. In the FAQS it says the vehicle will return later or will attempt to leave the flowers with a neighbour. The whole system is flawed. Couriers deliver all the time and you get to choose a block of 4 hours that are best. There was no option for this. I was called early in the day to say the person wasn't there. What happened in the 7 hours after that? And now the flowers are a day old. It also states that the colour chosen is not always available. Surely that should be told to the client so they can make an alternate choice? There was meaning in the yellow flowers requested. it's a disgrace that important dates and memories are not seen as necessary terms of service.
Wiseman Jundase at Motus Nissan Durban is an absolute champion! Who would've thought it was possible to buy a car that you haven't seen? I needed a new car after my car had been stolen. From the moment I was in contact with Wiseman, all the other cars and dealerships on my shortlist fell away as he took over with his efficiency, accuracy and speed! He had sent me the specs and photos of the car and then along the way, sent photos and videos of the car, the accessories, the improvements, etc. He was in constant contact with me and his finance manager, Tasmeeya Rahimbaccus, was communicating via email and phone every step of the way! My car was brought up to Johannesburg by carrier and I took delivery at the East Rand Mall branch where Henry took over. The whole process only took a week! Wiseman was the friendliest salesman ever and went the extra mile! Thank you!
I would like to thank Joe Gade of Telkom for solving a problem that has gone on for years. Almost every month I have had to log a fault with the two landlines on our property. Someone comes out but a couple of days or weeks later, the scratchiness on the line returns. Today we got lucky when Joe came along. He replaced a cable outside and also fixed the underground connection. No one else spent more than ten minutes here. He spent nearly three hours fixing the problem. Thank you SO much Joe!
Hi, I'm so happy to say that after a 4-week struggle, my loyalty benefit card is linked to my online account and the points pop up when I log in. Thanks so much to DAWN on the careline for all the time and effort spent trying to resolve this. NTOKOZO from Online was also wonderful in reimbursing me with points outstanding. Other than the points and card issue, I loved ordering online and will continue to do so once this whole virus thing is over as it is so quick and efficient! Thank you for your patience and grace in dealing with a disgruntled customer. I was so frustrated and I think the manner in which you responded to me is an example and a lesson for me to keep my cool in such situations. Stay safe and happy during these strange times! Melody P
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