Active since Jan 2017
16
Reviews
0
Industries
Reviews
16 reviews34 months ago
Did not open
This is for jhb north. Notice says open 08h00. 08h16 still not open
0 replies
47 months ago
Poor service
Went to Mall of Africa, Microwave I wanted not in stock. Went home and onto the web site. Would not let me register. Called call centre and asked for them to call me back. No call back
0 replies
49 months ago
Poor communication
I was called by fnb on Thursday in relation to my complaint. After exchange of information I was informed that I would be contacted the same day. Silence
74 replies
49 months ago
Poor communication
Called to get information one hour ago. No reply
53 replies
53 months ago
Poor service
Sitting at booth, agent has been on phone to help desk for 20 minutes, no answer
106 replies
55 months ago
Dropping data communication and no answer on customer car
Cell C dropped my 4G. Pleenty data left. Tried doing the data roaming with Vodacom. Did not work. Been on the phone to customer care a total of 1hr 13 mins. Given up. Guess who will not be getting a renewal
53 replies
62 months ago
KIC does not care
Tried to register for 5 year warranty. No confirmation email received. Called 2 days ago and the service department said that they would send an email to the responsible person. Called again today. Eventually got through to the Service Call Centre Manager. I insisted that I go through to the service manager or IT Manager. He put the phone down on me
0 replies
62 months ago
Poor call center and email response to enquiry
Made 2 calls to the call center and 1 email to enquire the maximum value purchase to obtain the Senior Citizen Savings discount of 10%. No reply from any of them
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (25%)
1 Star
12 (75%)