Active since Feb 2017
I was a member of this medical scheme.I lost my unborn baby on a Saturday.When I got to the emergency room I was told I would not be admitted unless the hospital got an authorisation number from CAMAF.Guess what,CAMAF was not available because they do not work on weekends. So should we not have emergencies outside of their working hours?Anyway,Netcare had to transfer me to a public hospital.When I tell you this was the worst experience of my life!!The treatment I got at the maternity ward I never wish on anybody! The most frustrating thing is Camaf only gave an authorisation number days later…after I had even been discharged from the public hospital. I actually want to take legal action against Camaf because I believe they cannot just get away with the trauma that I live with at the moment from this experience.This medical aid is such a scam!
I would like to thank Tristiaan from MTS Support for helping me with my connectivity problem this evening.I I called in the late evening, worried that consultant on the other end would probably sound agitated since it was close to knock off time.Tristiaan remained so patient and very professional.And best of all he managed to solve my problem!!Thank you Tristiaan for being patient and calling back exactly when you said you would to make sure my router was re-configured,your assistance was much appreciated!
There are mice in the hotel.I saw one in my room,so did my colleagues.Had to switch rooms at midnight,such an inconvenience
I bought a headboard in one of the Pretoria Stores on a Saturday. I was told delivery would take place on the following Wednesday. On Wednesday morning a disgruntled delivery man called me asking where exactly my area is as it did not sound familiar to him. I explained to him where it is, he only responded by saying it sounds like it's not in his delivery route....that was that. Come Wednesday afternoon I called the delivery man and all he said was unfortunately he cannot come as my address is out of his route but did not explain what then the alternative would be. I have called customer care to ask about my headboard,all Í've received is a casenumber. I followed up on my case and was told that there is no response as yet on my case. I am cery very frustrated, I expected much much better from Rochester!! I don't know where my headboard is, the Pretoria store lady that sold is to me is trying her best to assist me but she too does not seem to get anything conclusive. It has now been over a week and I still don't know what is going on with my purchase. Service has been disgusting!
I am actually in the bus (16:15 bus from Midrand to Mthatha) as I am giving this review.Bus driver arrived,asked him to please open the trailer for me so I can put in my bag,he told me to go inside the coach with my suitcase then put on his headphones and ignored me.After following him around a bit he finally opens the trailer. He takes my suitcase and just threw it inside.Annoyed,I tell him there’s fragile things inside can he not throw the suitcase.He responded by taking out my suitcase and said then I should pack it inside myself since I’m not happy with how he is doing it. I quote “how was I to know that there was fragile staff in the suitcase?” I responded by saying you should not be throwing it in the first place.Mind you my suitcase is now face flat on the ground.We just went back and forth,he never apologized and just left me there
<p>I recently moved from SA and wanted to settle myTelkom contract.Completed and sent cancellation form.Telkom responded (I don't know after how long) with how much my settlement is.I asked the cancellations department how to pay this settlement amount.Numerous emails and three month later they have avoided responding to my email.Is this a delay tactic by Telkom to make sure they keep customers who are looking to terminate??I honestly regret signing up with this service provider!!!!They're service is overall appalling.If you thinking of opening a contract with then I suggest you look elsewhere!</p>
<p>Three weeks ago Iodged an insurance claim with MTN. After making me hold on the line for approximately 40min every time I call the insurance division,I am always told that the brokers are doing some calculation.I have no idea what the have been doing for three weeks.I honestly regret taking a contract with this service provider because the service is just appalling.Leaving the country in a few days and I honestly don't know how I will travel without a phone.</p>
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