Active since Feb 2017
15
Reviews
0
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Reviews
15 reviews44 months ago
Bazzarly Bad...
I have had the misfortune of being booked on CEMAir on two occasions in the last week to from JHB to PE, and from Cape Town to JHB. On the fist flight to PE my leather checked-in bag was damaged, and the handling agent a Ms Damons, advised me that CEMAir does not fix bags they brake. She confirmed same in writing. Today I have been advised out of CPT that you are only allowed to check in your bags 2 hours before the flight. Terrible experience all round.
0 replies
52 months ago
MTN is the worst MNO I have ever used.
The hassle of ending a contract when it expired with MTN is unbelievable. I went into a store and had to spend at least 5 hours on canceling a data contract with their retention department , that seem to be incapable of accepting NO for an answer, and are intent on waiting your time with their scripted nonsense. Notwithstanding the cancelation (laborious as it was), I was again charged in December 2021, and a month later after lodging a complaint, I still have not received any feedback of the refund due to their error. I am glad to see the back of MTN, and have had a appalling experience with this service provider.
0 replies
52 months ago
Avoid their online bookstore at all costs
I bought an online textbook using their payment system 2 days ago. I still don't have the access code, and now their Van Schaik Support <vsorders@vanschaik.com> person is asking me for proof of payment after I sent them confirmation of payment and the reference number from their system. The experience has been unprofessional, and I regret making this purchase. One would imagine if you buy an online textbook that you would have immediate access - not so it would appear.
0 replies
53 months ago
MTN worst cellphone company I have ever dealt with
I am most disgusted in the service received from MTN. I cancelled my account for cell phone number 0832781751 - ref no 9835173500, yet after checking my bank account I see that you have made an unauthorized deduction. It.took me days to cancel this account, and I am most disgusted with MTN. Please get back to me today, as I intend lodging a complaint to the Regulator and the Consumer Protection Commission. LINDA MEYER
0 replies
61 months ago
Impressive Airline.
Extremely impressed by this airlines customer service standards.
0 replies
61 months ago
COVID-19 - Outright Fail
I waited over an hour to check-in at O.R Tambo today. 80% of the counters were unmanned, and check-in agents stressed out and doing their best to check-in multiple flights. This was just a sign of what was to come onboard. The onboard crew failed to enforce basic COVID-19 regulations. A flight attendant named Lumka told a passenger that pointed out to her that the crew should enforce COVID-19 regulations, especially whilst disembarking, that passengers don’t listen when they are told to comply. The passenger told Lumka that they should be trained better, as all other airlines managed passengers adequately, and that this was a legal requirement to comply with COVID-19 directives. Lumka told the passenger that she needed training ??? I have to agree with the passenger - I have flown Mango, Airlink and FlySafair, who all seemed to have no difficulty ensuring that passengers abide by COVID-19 regulations, and have crew that take COVID-19 safety regulations seriously.
0 replies
75 months ago
Mango Airlines CPT International Airport - Poor customer service
At Cape Town international airport, and to everyones' amazement the flight controler advised us that Mango refuses to take bags before 6.45am this morning for the 8am flight. More bazaar is that there was a 6am flight that took bags at 5am. Mango ... really - why dont you advertise this when passengers are booking flights? I really dont need the explanation that yoir airline does not take bags because there is no one at the shoot and the bags will be pilfered, when you accepted bags for an earlier flight.
0 replies
83 months ago
FNB so over your unprofessional service!
I am abroad with no other source of funds bar my FSB visa card, that is being declined and my bank has blocked my foreign transactions. This is not withstanding me calling the day I left SA to advise the bank I will be traveling. Their response now... it takes 48 hours to activate??????? by a department that does that. Really, I am so over dealing with this unprofessional bank and their ridiculous red tape. Now I am stuck abroad and waiting to eat when my bank decides they can get an agent to activating my banking card to access my money. I am sure none of your professionals are subject to fending for themselves abroad waiting 48 hours whilst you can not provide basic customer services.
56 replies
83 months ago
Vox and Vumatel are hopeless.
Terrible service provider. Our fiber has been down for two days, and Vox's response is that Vumatel will fix it within - 72 hours, and they have no idea when. Yes let me stay home for the next 72 hours whilst you figure that out! Your service provider is not my problem, unless you want me to pay them directly. I am only giving Vox a 1 star, because there is no option for - stars.
0 replies
83 months ago
Vox and Vumatel are ridiculous! Poor service providers.
Terrible service provider. Our fiber has been down for two days, and Vox's response is that Vumatel will fix it within - 72 hours, and they have no idea when. Yes let me stay home for the next 72 hours whilst you figure that out! Your service provider is not my problem, unless you want me to pay them directly. I am only giving Vox a 1 star, because there is no option for - stars.
206 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
13 (86.66666666666667%)