Active since Mar 2017
Tried calling them 14 times to be exact. No Answer. No Callback. Tried making customs payments on the link they said and the system hangs every time. Besides Buffalo probably the worst logistics company in SA.
Probably the worst ISP and Host. They delete SPF and Domain records out of the blue causing an array of hosting and email issues. Unfortunately this affects my response time to and from clients having a negative affect on my business. Definitely won't recommend them.
I had a few bumps and bruises on an older vehicle I was fixing up to showroom spec. They assisted me by removing the bumps and scratches and re-painted a panel to match the rest of the bodywork. It took about a week which I thought wasn't too bad. All in all a very good experience.
Unfortunately dealing with “Evan” at the Hazeldean Virgin Active branch left me with a bad taste in my mouth. Being 7:30am in the morning you would think that things would progress a bit quicker however Evan has a leisurely chat whilst the queue builds up! When asked if he could please assist the next customer the attitude that came my way was astonishingly poor. Not a great way to start the day!
I purchased a pair of running shoes about a year ago. Due to heart complications, I refrained from running for a few months to aid my recovery. I started using the shoes just a month ago, and despite having only 80 to 100 km on them, they are already falling apart. When I approached the shop assistant, they acknowledged the product's defectiveness but were unwilling to assist in sending them for evaluation, citing the expiration of their standard 3/6 month return period. I want to clarify that this is not a criticism of Nike, as I have always put a considerable amount of mileage on their shoes without issues. Rather, it highlights the absolute unwillingness to attempt to send the shoes back for evaluation in this particular case.
We recently attended the Calabash concert held at the FNB stadium, and from the moment we arrived, the level of organization was evident. Security personnel were visible everywhere, ensuring a sense of safety throughout the event. Clearly marked individuals with "need help" signs were stationed throughout the venue, although it's unclear whether credit should be attributed to the stadium operator or Big Concerts themselves. Facilities were well-provided, with an ample number of toilets and a variety of food and snack options available at expected festival prices. However, the only downside was the lengthy queues at the beer stands due to limited options. Despite this inconvenience, we decided to leave 30 minutes before the show's end to avoid potential chaos in the departing traffic. Overall, our experience was highly enjoyable, thanks to the well-managed event.
We recently bought a whole lamb from them which they processed and delivered in record time. The quality of the meat is fantastic and we will continue supporting them.
Websites and emails just stopped working. My domain details were changed without my consent. This caused downtime in my business for a few days resulting in loss of income. (This was initially confirmed by an Afrihost employee on a recorded phone-call ... and there are many). Multiple emails, calls and live chats (with screen sharing) lead to absolutely no resolution. I've spent the last 2 days trying to sort out technical records on the client zone / back-end to try and get everything working. The staff is highly HIGHLY *********** (both in SA and India) and they simply shift the buck to a different department every time. There is absolutely no doubt that in the coming weeks all my business will be moved elsewhere. This is not the first time this has happened and it takes days of phone-calls, emails and meetings to resolve the issue. Extremely dissatisfied with Afrihost.
This must be the worst experience dealing with a Medical Aid Provider. Obtaining Authorization for Hospital Admission has taken me over a week, multiple emails, countless phone calls and inadequate staff. And while I'm writing this I'm holding on for the to be transferred to the 5th person on the same call (only to recite my name, membership number, address, emails, phone numbers etc etc over and over again) In my initial call I was told 3 days. No contact from momentum whatsoever requesting more information. After a week I decided to phone back to find out why they are dragging their feet. Apparently they needed x-rays and supplied me with an email address. I sent it through only to phone back and find out the consultant provided me with the incorrect email address. I then resent it again to a different email address. Again no contact. It has taken multiple calls since then to try and resolve this. Surely it can't be such a difficult process obtaining Pre-authorization.
What a great experience! Everyone made us feel welcome - from the valet, maintenance staff, right through to the game rangers. My wife actually made a comment to say that we haven't seen one person who looks like they don't want to be there. The special occasion was an anniversary breakaway and they must have picked up on it. The small details in the room to the bottle of champagne and the treats - all perfect. We had one snag - at one point our key didn't work but you can hardly call it a problem. It was sorted out in a few minutes! The food was out of this world!! Well done guys! Keep it up.
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